Learn, Grow, Connect, & Discover at NENA 2023!
At NENA 2023, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2023 is the must-attend event of the year. Don’t miss your chance to be a part of it!

Members-Only Reg Sale: Save Big!
Click here to register online for the NENA 2023 Conference & Expo! NENA members who register online and pay by credit card at the time of registration between now and March 31 automatically save more than $200 off On-Site registration pricing - no promo code necessary.* 

Save even more by adding a pre-con course or one of our three multi-day training programs – the special members-only sale gets you discounts on these offerings, too!

Registration payments by check or "bill me" option will be available beginning on April 1.

*This offer cannot be combined with group membership vouchers or other promotions.

Congratulations to the thirty-one 9-1-1 professionals who passed the winter 2023 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage. 

An ENP scholarship opportunity is now available to current NENA members who meet the eligibility requirements for ENP Certification and plan to sit for the exam by February 2024.

Five ENP scholarships will be awarded (one per membership region). Each scholarship recipient will receive complimentary registration to take the ENP exam during the Summer 2023, Fall 2023, or Winter 2024 examination periods.

Candidates must complete and submit the online application by Friday, April 14. Scholarship winners will be notified by Friday, April 28.

NENA is happy to announce the availability of fifty Gold Line Telecommunicator Continuing Education Scholarships!

This scholarship opportunity is open to any telecommunicator, call taker, or dispatcher with at least one year of experience and in good standing with his or her current employer. Supervisory and other managerial personnel are not eligible for this award, nor are previous recipients. Each Telecommunicator Continuing Education Scholarship recipient receives:

• Complimentary registration to the NENA 2023 Conference & Expo;
• Complimentary registration for a one-day pre-conference course of choice at NENA 2023; and
• A $1,000 travel stipend.

To be eligible for a scholarship, you must complete and submit the scholarship application and provide a current resume. Applications will be accepted through March 31, 2023. Scholarship winners will be notified no later than late-April.

The William E. Stanton Award is NENA's highest honor. It is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further NENA's goals. Nominations for this prestigious annual award are now open.

Click here for additional information on the award, including criteria, past recipients and more. Click here to submit your nomination online. The deadline for nominations is March 31, 2023.

It’s time to renew your NENA membership! Renewal takes just a few quick steps:

1. Simply log in to the NENA website. 
2. Go to your Manage Profile page. 
3. Click on Membership under the "Account History" header to view your renewal options. 
4. Pay online by check or credit card.
5. Print out a receipt for your records.

Don’t forget, group memberships are a great way to share all that NENA has to offer with everyone in your organization. If you're retired (and have been a NENA member for at least 12 years), you can apply for our "Retired" member category. Click here for details.

NENA has established a scholarship program to honor the commitment of William "Bill" McMurray, ENP, Past President, to the mission of NENA and 9-1-1 education. The scholarship will be awarded for the NENA 2023 Conference & Expo, and covers the conference registration fee and four nights of lodging at a conference hotel (to be determined by NENA upon awarding of scholarship). Travel expenses to and from the conference and meals are not included in this award.

Please visit the scholarship webpage for information about the criteria, application procedure, and responsibilities. Click here to submit your application online. The application deadline is March 31, 2023.

Kickstarting Your Agency’s Wellness & Peer-Support Programs: Experiences From the Field
Wednesday, March 29 | 3PM Eastern (live) or On-Demand
FREE for NENA Members
Click here to register!

Wellness is more than a buzzword. It’s about keeping your team healthy, mission focused, and performing at their best. Join your colleagues from three agencies as they share with you their experiences and lessons learned from developing and deploying wellness initiatives and peer-support programs. You’ll learn about:

• The benefits of wellness, resiliency, and peer-support programs;
• Getting your own programs started; and
• Overcoming roadblocks and building in sustainability.

Can't attend on the 29th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the twelve-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

Questions? Contact Amanda Tegtmeyer with the NENA Education team.

From Data to Action: How Real-Time Location Data Streamlines PSAP Operations
Sponsored by Motorola Solutions
Thursday, March 30 | 1PM Eastern (live) or On-Demand
FREE! Click here to register!

What is the benefit for the telecommunicator to connect to location-based data in real time, from one map? How does real time data affect intelligence gathering before first responders are dispatched? Does it simplify or complicate the task? Join us as we look at five components of a cloud based map and the impact on situational awareness, speed and accuracy. Hear JC Meyer, ENP Manager, Network and Security, Department of Public Safety, Lee County, FL along with Jeff Freeland, Mapping Product Manager, Motorola Solutions discuss with Facilitator Martin Doyle, Motorola Solutions’ Industry Team, what one map can do.

Can't attend on the 30th? Register now and you will have access to the on-demand webinar archive via the registration landing page.

CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section.

Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration.

The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program.

*ILO stands for Instructor-Led Online

Visit the NENA Education Calendar to see additional upcoming classes in your area and online! 

The ANSI-approved NENA Standard for the Conveyance of Emergency Incident Data Objects (EIDOs) between Next Generation (NG9-1-1) Systems and Applications defines the specifications and other information needed for application developers to build interfaces to send and receive EIDOs from their applications to other vendor applications, enabling data exchange interoperability between i3-compliant PSAPs and their associated response agencies and other entities. The standard describes a transport model for the secure, verified, and reliable delivery of EIDOs, both during the processing of emergency calls and thereafter.

Thank you to the EIDO Conveyance Working Group members for committing their time and expertise to establishing this standard.

The NENA Information Document for GIS Data Stewardship for Next Generation 9-1-1 will assist Geographic Information Systems (GIS) and Public Safety Answering Point (PSAP) staff in understanding and adopting best practices related to managing specific GIS data layers in support of Next Generation 9-1-1 (NG9-1-1) deployments.

As a Public Review 2, only the areas highlighted in yellow are open for comment.

Members of the Working Group are to download the document and submit comments by going here and then selecting Add a Comment from the Edit icon drop-down menu.

All others may download the document and submit comments by going here and then selecting Add a Comment from the Document Actions icon drop-down menu.

Please complete all requested data and click save, or, if submitting multiple comments, selecting Save and Add Another.

If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by May 2, 2023. You may contact the NENA Committee Resource Manager with any questions or concerns.

The NENA Knowledge Base URL has changed to kb.nena.org. 

The NENA Knowledge Base is a resource for readers of NENA publications, and for the members of the NENA Development Group (NDG) committees that prepare them. It includes:

• NENA Knowledge Base Glossary: Terms and abbreviations used in the 9-1-1 community and in NENA publications. Terms or groups of related terms each have their own "page."
• NENA Development Group Articles: Articles are Knowledge Base Pages containing information prepared by the NENA Development Group Committees Working Groups responsible for the preparation of NENA standards and other documents.
• NENA Development Group Guide: A collection of articles that describe how the NENA Development Group develops and approves documents and supporting material for the 9-1-1 community. It includes step-by-step instructions on how to support NDG Committees and Working Groups and the tools available to assist in those efforts according to NENA's policies and ANSI requirements.

If you haven’t checked out the NENA Knowledge Base, do so today!

The References WG is always in need of help to review, update, and create new content in the NENA Knowledge Base. Click here to join the References WG!

Questions regarding content in NENA Knowledge Base can be directed to the References WG here. 

NENA: The 9-1-1 Association (NENA) salutes the March 24 introduction of the Next Generation 9-1-1 Act of 2023, by U.S. Reps. Anna Eshoo (D-CA) and Richard Hudson (R-NC). This bipartisan legislation would provide up to $15 billion to help states and localities accelerate the Next Generation 9-1-1 (NG9-1-1) transition.

NG9-1-1 provides multimedia capabilities, enables broadband applications, and ensures system resiliency that most current 9-1-1 systems lack. Without the funding from this bill, the nation will continue to have NG9-1-1 "haves" and "have-nots," putting lives at unnecessary risk. The NG9-1-1 Act of 2023 must pass the U.S. Congress this year to ensure this critical upgrade is available for all Americans.

Click here to read more. 

NENA seeks volunteers for a new working group to address specific items identified as future work in ISF GIS Data Model v3. The scope of this working group is limited to these items:    

• Align the NENA NG9-1-1 GIS Data Model with NENA i3 Standard for Next Generation 9-1-1.
• Incorporate critical updates noted by the CLDXF-CA workgroup.
• Discuss and resolve critical items from 3D GIS Requirements WG.
• Include updated GIS Data Templates alongside GIS Data Model version release.
• Move Appendix B from NENA i3 Standard for Next Generation 9-1-1 into NENA NG9-1-1 GIS Data Model as an alternative to flat file structure.
• Consider CLDXF v2 alignment, dependent upon status of that publication.

Volunteers for this work group should have a variety of expertise with GIS data management and need to have a solid understanding of the NENA Standard for NG9-1-1 GIS Data Model and one or more of the following:

• NENA Requirements for 3D Location Data for E9-1-1 and NG9-1-1
• NENA i3 Standard for Next Generation 9-1-1
• Work underway in CLDXF v2 workgroup
• Work underway in CLDXF-CA workgroup

Participants with the following experience and/or skills are especially needed: 

• Experience in building and managing 3D location GIS data (3D building shapes and terrain in particular)
• Understanding of i3 functional elements (ECRF, LVF, MDS, GCS, MCS in particular) and their impacts on GIS data structure
• Expertise in relational database structure within GIS

When signing up for the WG, please document which of these skills you possess in the "Knowledge, Skills, Abilities You Offer" section of the form. WG members will be required to participate in at least one of the subgroups that will be formed to focus on a specific scope item. Skillsets will be taken into consideration when subgroups are formed, and members may need to provide additional information regarding their related experience when they submit their request to join this working group.

Ninety-minute calls will be held every Thursday at 2PM Eastern beginning Thursday, April 6.

Click here to volunteer.

The NG-SEC working group re-convened in 2017 to produce a second version of the NENA NG-SEC standard. Work to produce the standard was substantially completed through the All Committee Review step per NENA standards development procedures. The scope of this working group going forward is to shepherd the completed draft of the standard through the public review process to produce an ANSI approved version of the standard.

A variety of expertise is sought for the volunteers for this working group, such as operational and technical experience, and those that guide users through the security process.

Calls will be held on Mondays from 3PM to 5PM Eastern beginning Monday, April 10.

Click here to volunteer.

NENA seeks volunteers with operational experience and with wireless carrier or text control center knowledge for the Text-to-911 Topics Working Group to update the text-to-911 informational documents. Document updates may include:

• Handling Text-to-9-1-1 in the PSAP Information Document
• PSAP Interim Text-to-9-1-1 Training Documents
• Text-to-9-1-1 Public Education Plan Reference Document
• Interim SMS Text-to-9-1-1 Information and Planning Guide

Meetings will be held on Thursdays at 12:00PM Eastern.

Click here to join!

The NENA Institute Board (NIB) – the body that oversees the Emergency Number Professional (ENP) Certification Program – seeks nominees to fill two vacancies on the board.  One seat is to serve as North Central Region delegate, while the other is to serve as an At-Large delegate.  The North Central Delegate position is for two years and the At-Large Delegate position may be for one or two years, depending on which of two At-Large positions become open. 

Regional delegates represent the NENA membership and participate in the ENP examination review, but also have some responsibilities that focus on chapters within their respective regions.  At-Large delegates represent the NENA membership, help disseminate Institute and program information, and are involved in the ENP examination review.  Regional and At-Large delegates are expected to attend the NENA Annual Conference, a two-day NIB meeting each year (recently held in conjunction with NENA’s SBP Conference), and monthly conference calls.

Applicants must have a firm knowledge of 9-1-1 technology, management, and operations, with a good grasp of how 9-1-1 will change in the future. To be considered for the position, you must also be a current ENP and a NENA member.

Expressions of interest, along with a resume and/or bio, should be sent to Nominating Committee Chair, Nick LaMontia, by March 31.

NENA's Women in 9-1-1 (WIN) Alliance empowers women in 9-1-1 through leadership development, education, networking, and mentoring opportunities. Applications are now being accepted for a new co-Chair for WIN, starting June 2023.

Position requirements: 

• The candidate will promote and advance WIN’s Vision, Mission & Objectives (defined on nena.org/win)
• Candidate is passionate about 9-1-1 and has Leadership experience in either the Public Sector or Private Sector
• Candidate must be a WIN member
• Candidate has experience in defining strategies, initiatives to advance empowering women
• Candidate has significant industry connections to drive Sponsorship activities
• Candidate can commit to an anticipated work load of 8-10 hours/mo and attend most, if not all, the WIN meetings.

To apply, send email to Chandy Ghosh, WIN Co-Chair, and include:

• Name, Address, Phone number
• Number years of Leadership experience in Public Sector, Private Sector or Both
• Currently employed at / Responsibility / Number of Years
• Synopsis of previous 9-1-1 work experience / Number of Years
• One paragraph on why this position is a good fit for you and how you could help WIN