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Plan now for a year of learning, connection, and impact with NENA’s signature events! Whether you’re digging into standards, advocating on Capitol Hill, or discovering what’s next at our flagship Conference & Expo, NENA has something for everyone in 2026.

🛠️ NG9-1-1 Standards & Best Practices Conference + Critical Issues Forum | January 11–16, 2026 | New Orleans, LA
Explore and help build the latest standards and technical solutions and dive into the emerging hot-button issues in emergency communications. nena.org/sbp & nena.org/cif

🏛️ 9-1-1 Goes to Washington | February 22–25, 2026 | Arlington, VA
Join the national conversation and advocate for the future of 9-1-1 with lawmakers and leaders. nena.org/gtw

🌟 NENA 2026 Conference & Expo | June 27–July 2, 2026 | Columbus, OH
The biggest and best week in 9-1-1 is back! This is the can’t-miss event of the year for 9-1-1 professionals to learn, grow, connect, and discover. nenaconference.com

More information on all three events coming this fall! 

Each year, the First Responders Children’s Foundation (FRCF) recognizes the most altruistic acts of bravery and service in the United States with a prestigious celebration in Times Square, New York City. The FRCF is currently seeking nominations of 9-1-1 professionals who have gone above and beyond in their role—someone who would proudly represent 9-1-1 and the broader first responder community on a national stage.  

The 2025 event takes place on October 28th, featuring FRCF's "Roll Call of Heroes," that includes leaders of first responder agencies, government officials, a ceremonial color guard, and proclamations from each state showcasing the commitment that leaders across the nation are making to honor first responders.

If selected as the honoree, the individual will:

  • Be recognized during FRCF's Roll Call of Heroes ceremony in Times Square;
  • Be invited to a private NYPD-sponsored tour of New York Harbor, the 9/11 Memorial, and One World Trade Center, followed by a casual and celebratory evening social gathering including dinner with other honorees and local first responders; and
  • Have all travel, accommodations, and event expenses covered by the Foundation.

Click here to submit your nomination by Friday, August 1. 

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Training Update

Interacting With Railroads
Wednesday, July 30 | 3PM Eastern (live) or On-Demand
FREE for NENA Members
Click here to register!

If an incident involving a train happened in your town, would you know who to call? Or what information is needed? How do you get the trains to stop? Join the reps from Union Pacific’s Response Management Communications Center to discuss the communication between public safety agencies and railroads, tools available to dispatch centers, and how we can aid each other during incident response. Attend this webinar to learn:

  • How to identify railroad markers that can be used to immediately communicate a railroad crossing location;
  • How to identify which railroad to contact for an incident in your community; and
  • What tools are available to aid in communicating location and incident details.

Presenters: Jill R. Beaune, Jayme Currans, and Rebecca Heard – Union Pacific

Can't attend on the 30th? Register now and watch the webinar on-demand via the access link from your registration email the day after the live webinar airs.

CEUs: Attend this webinar and receive one-half ENP re-certification point.

Webinar Access Info: On the day of the webinar, you will need to be logged in to your nena.org account, so please note your username and password. Once logged in, you can access the live webinar via the link in your registration-confirmation email.

Questions? Contact the NENA Education Team.

07.31.25 | Enhanced Police Dispatching | Parker, CO | Register
08.04.25 | 9-1-1 Center Supervisor Program | West Chester, PA | Register
08.06.25 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Carlisle, PA | Register
08.12.25 | Center Training Officer Program | Lewistown, PA | Register
08.19.25 | Addressing for NG9-1-1 | ILO* | Register
08.25.25 | Center Manager Certification Program | Joliet, IL | Register
08.26.25 | Leadership in the 9-1-1 Center | Angleton, TX | Register
08.27.25 | 9-1-1 Center Supervisor Program | Franklin, TN | Register
08.27.25 | 9-1-1 Center Supervisor Program | Northport, AL | Register
09.02.25 | Center Training Officer (CTO) Program | Goodyear, AZ | Register
09.03.25 | Center Training Officer (CTO) Program | Carlisle, PA | Register
09.04.25 | Demystifying the NG9-1-1 Call Flow | Boulder, CO | Register
09.10.25 | Preventing Telecommunicator Tunnel Vision | ILO* | Register
09.11.25 | Enhanced Caller Management | ILO* | Register
09.15.25 | 9-1-1 Center Supervisor Program | Santa Fe, NM | Register
09.16.25 | 9-1-1 Center Supervisor Program | Provo, UT | Register
09.16.25 | Leadership in the 9-1-1 Center | Los Angeles, CA | Register
09.18.25 | Enhanced Caller Management | Parker, CO | Register
09.18.25 | Transforming 9-1-1 Center Culture | Bridgeport, WV | Register
09.19.25 | Enhanced Fire Dispatching | Bridgeport, WV | Register
09.22.25 | Enhanced Caller Management | The Plains, OH | Register
09.22.25 | Center Manager Certification Program (CMCP) | Everett, WA | Register
09.23.25 | Preventing Telecommunicator Tunnel Vision | Vandalia, OH | Register
09.25.25 | Policy Development | ILO* | Register

*ILO stands for Instructor-Led Online 
Association Business

NENA: The 9-1-1 Association’s Board of Directors has appointed Nick LaMontia, ENP, GIS Manager for Kerr Emergency 9-1-1 Network, as the association’s Southeastern Region Director. He assumes the position from Cassie Lowery, ENP, following her election as NENA’s Second Vice President, and will serve the remainder of the current term through June 2026.

LaMontia brings nearly three decades of experience in public safety and emergency communications to the NENA board, including roles as a dispatcher, CTO, terminal agency coordinator, training consultant, and GIS manager. He currently oversees the GIS and addressing operations in Kerr County, Texas.

A longtime leader in the 9-1-1 community, LaMontia has served on the NENA Institute Board since 2018, including two terms as President. He has also contributed to several NENA working groups, spoken at numerous state and national conferences, and developed training curricula on topics ranging from GIS to mentoring to future technologies.

Click here to read more.

Document Announcements

The NENA Standards for 9-1-1 Professional Education document guides institutions that are developing or have developed 9-1-1 professional education programs and ensure consistency with the curriculum.

Members of the Working Group are to download the document and submit comments by going here and then select Add a Comment from the Edit icon drop-down menu. All others are to download the document and submit comments by going here and then select Add a Comment from the Document Actions icon drop-down menu.

Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by August 11, 2025. You may contact NENA Committee Resource Management with any questions or concerns. 

The NENA Standard for NG9-1-1 GIS Data Model defines the Geographic Information System (GIS) data information, structure, requirements, and related information used in NENA Next Generation 9-1-1 (NG9-1-1) Core Services (NGCS).

Members of the Working Group are to download the document and submit comments by going here and then select Add a Comment from the Edit icon drop-down menu. All others are to download the document and submit comments by going here and then select Add a Comment from the Document Actions icon drop-down menu.

Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by August 11, 2025. You may contact NENA Committee Resource Management with any questions or concerns. 

The NENA NG9 1 1 GIS Data Model Templates are a direct interpretation of version 3 of the NENA Standard for NG9 1 1 GIS Data Model (NENA STA 006.3 202Y). The primary purpose of the GIS Data Model Templates is a common data structure for data exchange between agencies or their vendors.

Members of the Working Group are to download the document and submit comments by going here and then select Add a Comment from the Edit icon drop-down menu. All others are to download the document and submit comments by going here and then select Add a Comment from the Document Actions icon drop-down menu.

Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by August 15, 2025. You may contact NENA Committee Resource Management with any questions or concerns. 

Having adjudicated all comments, the subject document is now considered "stable." Per NENA Development Group Operational Procedures, Section 3.3.2.6, a "Stable Form Notice" is being issued and can be viewed here.

Washington Briefing

NENA congratulates Arielle Roth on her confirmation as Administrator of the National Telecommunications and Information Administration (NTIA).

During her time in the Senate, NENA has had the privilege of working with Ms. Roth on advancing Next Generation 9-1-1 — a vitally important modernization initiative for our nation’s emergency communications infrastructure. Her deep understanding of the legislative landscape and her commitment to public safety have already had a meaningful impact.

As she assumes leadership at NTIA — the agency tasked with overseeing key federal efforts to expand and improve communications networks — NENA looks forward to continued collaboration to ensure that every 9-1-1 call receives the fast, reliable response the public deserves.

Volunteers Wanted

The NENA 9-1-1/988 Georouting (US) Working Group seeks volunteers to assist with a targeted update the NENA Standard for 9-1-1/988 Interactions. The update will align the standard with current federal wireless georouting legislation and is targeted to content related to regulatory updates. The updated standard will remain an ANSI-approved document and will be subject to all document development rules associated with the ANSI process.

Subject matter experts with a variety of expertise are sought to support this effort, from the public safety and private sector. NENA is seeking both operationally- and technologically-focused individuals with knowledge and experience in public safety, 9-1-1, 988, and related technologies. Voting members in all interest categories (User, Producer, and General Interest) are needed. Section 3 Document Development Process of the NENA Development Group Operational Procedures provides detail on each interest category. All voting members are expected to participate actively in the working group efforts and to vote.

Calls will be held every other Wednesday, starting August 6, 2025, and will continue with a bi-weekly cadence until the content updates are complete.

Click here to volunteer!

The Telecommunicator CPR Working Group is tasked with the review of the NENA Telecommunicator Cardiopulmonary Resuscitation (T-CPR) Standard.

The working group seeks operational and technical subject matter experts in the User, Producer, and General Interest categories, as defined in Section 3 Document Development Process of the NENA Development Operational Procedures. Ideally the work group will include participants with:

  • PSAP and dispatch operations experience in handling, dispatching, or responding to Telecommunicator CPR incidents.
  • Emergency medical response experience.
  • Emergency Medical Dispatch (EMD) protocol developers and SMEs.
  • Deployment and support experience of 9-1-1 industry products and services.
  • Others with a vested interest in Telephone CPR standards.

Meeting day/time is to be determined.

Click here to volunteer.

The NENA/APCO ECC Service Capability Criteria Rating Scale Joint Working Group is tasked with the revision of the APCO/NENA Emergency Communications Center (ECC) Service Capability Criteria Rating Scale, an American National Standard (ANS).

A variety of expertise is being sought in ECC operations and equipment, to include operational and technical subject matter experts in the User, Producer, and General Interest categories. Section 3, Document Development Process, of the NENA Development Operational Procedures defines the interest categories as: 

  • Producer: Developers or providers of 9-1-1 related products or services.
  • User: Those who utilize 9-1-1 related products or services.
  • General Interest: Other interested parties who do not fit in the User or Producer category. 

Due to the joint nature of the working group, NENA is limited to 15 Working Group members, and must meet an equal distribution of the above interest categories.

APCO will be the managing partner of the revision effort, governed by the NENA/APCO Memorandum of Understanding (MOU) Joint Standards Development Procedures. Meetings will be held on the 1st and 3rd Thursdays of each month, at 11AM Eastern, for 50-minute sessions.

Click here to volunteer. The deadline to submit is July 31, 2025. Selections will be made within two weeks of the closing date, and all will be notified of their status via email. Selected participants must sign APCO’s Joint WG IPR statement to participate.

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