Volunteer for the ECC Service Capability Criteria Rating Scale Joint Working Group
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The NENA/APCO ECC Service Capability Criteria Rating Scale Joint Working Group is tasked with the revision of the APCO/NENA Emergency Communications Center (ECC) Service Capability Criteria Rating Scale, an American National Standard (ANS).
A variety of expertise is being sought in ECC operations and equipment, to include operational and technical subject matter experts in the User, Producer, and General Interest categories. Section 3, Document Development Process, of the NENA Development Operational Procedures defines the interest categories as:
- Producer: Developers or providers of 9-1-1 related products or services.
- User: Those who utilize 9-1-1 related products or services.
- General Interest: Other interested parties who do not fit in the User or Producer category.
Due to the joint nature of the working group, NENA is limited to 15 Working Group members, and must meet an equal distribution of the above interest categories.
APCO will be the managing partner of the revision effort, governed by the NENA/APCO Memorandum of Understanding (MOU) Joint Standards Development Procedures. Meetings will be held on the 1st and 3rd Thursdays of each month, at 11AM Eastern, for 50-minute sessions.
Click here to volunteer. The deadline to submit is July 31, 2025. Selections will be made within two weeks of the closing date, and all will be notified of their status via email. Selected participants must sign APCO’s Joint WG IPR statement to participate.
