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The APCO Institute has several online, in-person and virtual courses scheduled. Additional courses and training dates are available. Click on a date to learn more and register.
Specialized Courses
- Communications Training Officer, 6th Edition (24 CDEs): 1/21 - 2/24 (Online) | 1/28 - 3/3
- Fundamentals of Tactical Dispatch (16 CDEs): 2/11 - 3/3 (Online) | 2/19 - 2/20 (Virtual Classroom)
- Crisis Negotiations, 2nd Edition (8 CDEs): 2/4 - 2/24 (Online) | 2/17 (Virtual Classroom)
Management and Supervision
- Communications Center Manager, 1st Edition (24 CDEs): 1/27 - 1/29 (Virtual Classroom) | 2/18 - 3/24 (Online)
- Communications Center Supervisor, 5th Edition (24 CDEs): 1/28 - 3/3 (Online) | 2/11 - 3/17 (Online)
- Emergency Medical Dispatch Manager, 1st Edition, Version 2 (8 CDEs): 2/11 - 3/3 (Online) | 3/11 - 3/31 (Online)
Comm Center Operations
- Bullying and Negativity in the Communications Center, 2nd Edition (8 CDEs): 2/4 - 2/24 (Online) | 2/24 (Virtual Classroom)
- Customer Service in Today’s Public Safety Communications (8 CDEs): 2/4 - 2/24 (Online) | 3/4 - 3/24 (Online)
- Surviving Stress (8 CDEs): 2/4 - 2/24 (Online) | 4/1 - 4/21 (Online)
Agency Instructor Courses
These instructor courses provide the knowledge, skills and credentials needed to teach APCO courses within your agency. Sign up now for courses that begin on January 28.
