The APCO Institute has several online, in-person and virtual courses scheduled. Additional courses and training dates are available. Click on a date to learn more and register.

Specialized Courses

Communications Training Officer, 6th Edition (24 CDEs): 1/21 - 2/24 (Online) | 1/28 - 3/3
Fundamentals of Tactical Dispatch (16 CDEs): 2/11 - 3/3 (Online) | 2/19 - 2/20 (Virtual Classroom)
Crisis Negotiations, 2nd Edition (8 CDEs): 2/4 - 2/24 (Online) | 2/17 (Virtual Classroom)

Management and Supervision

Communications Center Manager, 1st Edition (24 CDEs): 1/27 - 1/29 (Virtual Classroom) | 2/18 - 3/24 (Online)
Communications Center Supervisor, 5th Edition (24 CDEs): 1/28 - 3/3 (Online) | 2/11 - 3/17 (Online)
Emergency Medical Dispatch Manager, 1st Edition, Version 2 (8 CDEs): 2/11 - 3/3 (Online) | 3/11 - 3/31 (Online)

Comm Center Operations

Bullying and Negativity in the Communications Center, 2nd Edition (8 CDEs): 2/4 - 2/24 (Online) | 2/24 (Virtual Classroom)
Customer Service in Today’s Public Safety Communications (8 CDEs): 2/4 - 2/24 (Online) | 3/4 - 3/24 (Online)
Surviving Stress (8 CDEs): 2/4 - 2/24 (Online) | 4/1 - 4/21 (Online)

Agency Instructor Courses

These instructor courses provide the knowledge, skills and credentials needed to teach APCO courses within your agency. Sign up now for courses that begin on January 28.

See all upcoming training