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Earn CDEs for recertification with an upcoming course. Several topics are available to choose from and are available as an online, virtual classroom or in-person course. Both APCO members and non-members are welcome, and members receive a discount at registration.
Online and Virtual Classroom Courses
- Communications Center Supervisor, 5th Edition (24 CDEs): 12/10 - 1/20 (Online) | 1/20 - 1/22 (Virtual Classroom)
- Active Shooter Incidents for Public Safety Communications, 2nd Edition (8 CDEs): 1/7 - 1/27 (Online) | 1/14 - 2/3 (Online)
- Customer Service in Today’s Public Safety Communications (8 CDEs): 1/7 - 1/27 (Online) | 2/4 - 2/24 (Online)
- Crisis Negotiations, 2nd Edition (8 CDEs): 1/7 - 1/27 (Online) | 2/17 (Virtual Classroom)
- Fundamentals of Tactical Dispatch (16 CDEs): 2/11 - 3/3 (Online) | 2/19 - 2/20 (Virtual Classroom)
In-Person Courses
- Post Falls, ID: 1/12 - 1/13: Fundamentals of Tactical Dispatch (16 CDEs)
- Cairo, NY: 1/13: Customer Service in Today's Public Safety Communication (8 CDEs)
- Sylvester, GA: 1/20 - 1/22: Communications Training Officer, 6th Edition (24 CDEs)
Agency Instructor Courses
APCO also offers several online instructor courses for agencies that want the convenience of having an in-house instructor. Courses begin December 31.
