Earn CDEs for recertification with an upcoming course. Several topics are available to choose from and are available as an online, virtual classroom or in-person course. Both APCO members and non-members are welcome, and members receive a discount at registration.

Online and Virtual Classroom Courses

• Communications Center Supervisor, 5th Edition (24 CDEs): 12/10 - 1/20 (Online) | 1/20 - 1/22 (Virtual Classroom)
• Active Shooter Incidents for Public Safety Communications, 2nd Edition (8 CDEs): 1/7 - 1/27 (Online) | 1/14 - 2/3 (Online)
• Customer Service in Today’s Public Safety Communications (8 CDEs): 1/7 - 1/27 (Online) | 2/4 - 2/24 (Online)
• Crisis Negotiations, 2nd Edition (8 CDEs): 1/7 - 1/27 (Online) | 2/17 (Virtual Classroom)
• Fundamentals of Tactical Dispatch (16 CDEs): 2/11 - 3/3 (Online) | 2/19 - 2/20 (Virtual Classroom)

In-Person Courses

• Post Falls, ID: 1/12 - 1/13: Fundamentals of Tactical Dispatch (16 CDEs)
• Cairo, NY: 1/13: Customer Service in Today's Public Safety Communication (8 CDEs)
• Sylvester, GA: 1/20 - 1/22: Communications Training Officer, 6th Edition (24 CDEs)

Agency Instructor Courses
APCO also offers several online instructor courses for agencies that want the convenience of having an in-house instructor. Courses begin December 31.

• Communications Training Officer Instructor
• Emergency Medical Dispatch Instructor
• Fire Service Communications Instructor
• Law Enforcement Communications Instructor
• Public Safety Telecommunicator 1 Instructor

View all upcoming courses