Learn, Grow, Connect, & Discover at NENA 2024!

At NENA 2024, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2024 is the must-attend event of the year. Don’t miss your chance to be a part of it!

**New for 2024** events include our first-ever Frontline Forum; small, medium, and large PSAP roundtables; and the AI & Public Safety Workshop – all included in your full-conference registration! 

Click here to register and here to book your housing. 

The William E. Stanton Award is NENA's highest honor. It is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further NENA's goals. Nominations for this prestigious annual award are now open.

Click here for additional information on the award, including criteria, past recipients and more. Click here to submit your nomination online. The deadline for nominations is March 31, 2024.

NENA has established a scholarship program to honor the commitment of William "Bill" McMurray, ENP, Past President, to the mission of NENA and 9-1-1 education. The scholarship will be awarded for the NENA 2024 Conference & Expo, and covers the conference registration fee and four nights of lodging at a conference hotel (to be determined by NENA upon awarding of scholarship). Travel expenses to and from the conference and meals are not included in this award.

Please visit the scholarship webpage for information about the criteria, application procedure, and responsibilities. Click here to submit your application online. The application deadline is March 31, 2024.

Anyone in a leadership position recognizes that it's all about the people, and people sometimes have strong emotions. In order to be an effective leader, foster strong working relationships, and manage the dynamics in your center, you must be able to recognize and validate your team members’ emotions. Attend this webinar to learn:

• What the six levels of validation are, according to the Dialectical Behavior Therapy (DBT) model;
• Why validation is an important tool to put in your toolbox; and
• How you can use validation principles and techniques to better understand and navigate your employees' strong feelings.

We have changed webinar platforms and added new attendee benefits!
NENA is excited to be using a new online-learning platform for our #WebinarWednesday offerings. On the day of the webinar, you will need to be logged in to your nena.org account, so please note your username and password. Once logged in, you can access the live webinar via the link in your registration-confirmation email.

Once the webinar concludes, you will be able to complete a knowledge check and fill out an evaluation to receive a certificate of completion.

If you can't attend the live broadcast, then you can watch the webinar on-demand and/or download presentation materials via the same link from your registration email the day after the live webinar airs.

Can't attend on the 27th? Register now and watch later via the link in your registration-confirmation email.

Presenter: Jennifer Kirkland, ENP – Colorado Department of Regulatory Agencies

CEUs: Attend this webinar and receive one-half ENP re-certification point.

Webinar Access Info: Live and on-demand webinar link provided automatically via email upon registration.

Questions? Contact Lisa Fulton with the NENA Education team.

NENA has partnered with Survey & Ballot Systems (SBS) to administer the association's 2024 Board of Directors election. On March 15, voting-eligible members received an email from "NENA Election Coordinator" at noreply@directvote.net with a link to the online ballot. Ballots were only sent to voting-eligible members (Public Sector, Private Sector, and Lifetime member categories only). If you did not receive your election email, please contact support@directvote.net.

Click here to learn more about the candidates and view the on-demand "Meet the Candidates" webinars.

The NENA Virtual PSAP Management Standard covers the technological, operational, human resources, and evolutionary requirements for expanding resources to meet the needs expected by the public for operating in a virtual environment.

Members of the Working Group can download the document and submit comments by going here and selecting Add a Comment from the Edit icon drop-down menu. All others can download the document and submit comments by going here and then selecting Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and click Save, or, if submitting multiple comments, click Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each (ex. Page 22, Line 761: Correct moist to most). If the correction is within a table, please provide the table name and page number of the error and your recommended change.

All comments are due by April 1, 2024. You may contact the NENA Committee Resource Manager with any questions or concerns.

NENA seeks volunteers for the 911-988 Canadian Operability Work Group to shepherd the draft standard through the document review process. The working group is tasked to create a national standard in Canada for 911-988 interoperability and interactions for suicide prevention, emotional stress, and other related calls through standardized operational and technical process that reduces risk, creates accuracy and efficiency in service delivery, and promotes caller, public and responder safety.

This Work Group seeks to provide call and information sharing solutions to Emergency Communications Centers (ECCs) and 988 call centers throughout Canada. The goal is to provide uniform best practices to stakeholders in the ECC environment and the new 988 system; and begin to address each entity's role and responsibility, as well as the processes and training needed to properly handle mental health crises.

We are looking for ECC representatives, mental health professionals, public safety responders, and any other interested parties. By becoming part of the solution, you will have the opportunity to not only help to shape our new direction and speed up this process but will be on the ground floor of these changes, and among the first to learn of our new direction. This information will help you and your agency or company plan for the future and be better prepared to serve your customers.

Click here to volunteer!