NENA is happy to announce the availability of fifty Gold Line Telecommunicator Continuing Education Scholarships!

This scholarship opportunity is open to any telecommunicator, call taker, or dispatcher with at least one year of experience and in good standing with his or her current employer. Supervisory and other managerial personnel are not eligible for this award, nor are previous annual conference scholarship recipients. Each Telecommunicator Continuing Education Scholarship recipient receives:

• Complimentary registration to the NENA 2024 Conference & Expo;
• Complimentary registration for a one-day pre-conference course of choice at NENA 2024; and
• A $1,000 travel stipend.

To be eligible for a scholarship, you must complete and submit the scholarship application and provide a current resume. Applications will be accepted through March 15, 2024. Scholarship winners will be notified no later than early-April.

Click here to apply for a scholarship.

The William E. Stanton Award is NENA's highest honor. It is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further NENA's goals. Nominations for this prestigious annual award are now open.

Click here for additional information on the award, including criteria, past recipients and more. Click here to submit your nomination online. The deadline for nominations is March 31, 2024.

NENA has established a scholarship program to honor the commitment of William "Bill" McMurray, ENP, Past President, to the mission of NENA and 9-1-1 education. The scholarship will be awarded for the NENA 2024 Conference & Expo, and covers the conference registration fee and four nights of lodging at a conference hotel (to be determined by NENA upon awarding of scholarship). Travel expenses to and from the conference and meals are not included in this award.

Please visit the scholarship webpage for information about the criteria, application procedure, and responsibilities. Click here to submit your application online. The application deadline is March 31, 2024.

Members of the 9-1-1 community are invited to submit nominations for the NG9-1-1 Interoperability Oversight Commission (Commission), also known as the NIOC. This body provides independent oversight of the PSAP Credentialing Agency (PCA) and the Forest Guide, two functional elements required to be operated centrally for NG9-1-1 to work according to prevailing standards. These requirements come from specifications developed under NENA’s standards NENA Development Group (NDG) and the Internet Engineering Task Force (IETF). The Commission seeks individuals representing:

• The NENA Board (voting)
• Commercial providers of end-user NG9-1-1 Products (voting)
• Commercial providers of NG9-1-1 core services (voting)
• Public Safety Associations (voting)
• PSAPs/ECCs (voting)

The Commission also seeks non-voting liaisons representing:

• Canadian Radio-television and Telecommunications Commission (non-voting)
• United States Federal Communications Commission (non-voting)
• The Defense Information Systems Agency (non-voting)
• The Cybersecurity and Infrastructure Security Agency (non-voting)

Members of the 9-1-1 community are invited to nominate a qualifying individual to serve on this Commission. Please send all nominations to admin@ng911ioc.org by February 29, 2024. The NENA board will confirm commission members at its March meeting. Each commissioner shall serve a 2-year term.

In submitting a nominee, please provide the following documentation (or equivalent):

• The nominee’s resume or CV
• A short statement describing the nominee’s qualifications, such as related technical expertise and/or subject domain in 9-1-1
• A short statement clarifying the rationale that the nominee represents the identified stakeholder group
• Evidence that the nominee represents the identified stakeholder group, if applicable, such as an affirmative vote of a board of directors nominating the nominee to sit on the Commission

All commissioners shall adhere to the Commission’s bylaws, which are available here.

Tired of the same old box lunch to celebrate your team's dedication? Don't know where to start? What if there were a way to celebrate your team and their efforts for a whole week, regardless of the funds available? Attend this webinar to learn:

• Ideas for planning a great TC Week celebration;
• Ways you can execute your plan successfully; and
• How to carry the TC-Week momentum through the rest of the year.

We have changed webinar platforms and added new attendee benefits!
NENA is excited to be using a new online-learning platform for our #WebinarWednesday offerings. On the day of the webinar, you will need to be logged in to your nena.org account, so please note your username and password. Once logged in, you can access the live webinar via the link in your registration-confirmation email.

Once the webinar concludes, you will be able to complete a knowledge check and fill out an evaluation to receive a certificate of completion.

If you can't attend the live broadcast, then you can watch the webinar on-demand and/or download presentation materials via the same link from your registration email the day after the live webinar airs.

Can't attend on the 28th? Register now and watch later via the link in your registration-confirmation email.

Presenter: Roxana Zamora – Austin (TX) Police Department

CEUs: Attend this webinar and receive one-half ENP re-certification point.

Webinar Access Info: Live and on-demand webinar link provided automatically via email upon registration.

Questions? Contact Lisa Fulton with the NENA Education team.

Join NENA for these special webinars featuring the candidates for the NENA Board of Directors. The candidates will have a chance to introduce themselves and share their campaign messages. Then, a Q&A session moderated by a NENA Past President will provide additional insights.

Don't miss this opportunity to hear from your Board of Directors candidates before voting opens on March 15.

Cant attend on the 4th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

The NENA Virtual PSAP Management Standard covers the technological, operational, human resources, and evolutionary requirements for expanding resources to meet the needs expected by the public for operating in a virtual environment.

Members of the Working Group can download the document and submit comments by going here and selecting Add a Comment from the Edit icon drop-down menu. All others can download the document and submit comments by going here and then selecting Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and click Save, or, if submitting multiple comments, click Save and Add Another

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each (ex. Page 22, Line 761: Correct moist to most). If the correction is within a table, please provide the table name and page number of the error and your recommended change.

All comments are due by April 1, 2024. You may contact the NENA Committee Resource Manager with any questions or concerns.

The NENA Demarcation Points in NG9-1-1 Information Document describes potential points of demarcation in transitional and end-state Next Generation 9-1-1 (NG9-1-1) architectures.

Members of the Working Group can download the document and submit comments by going here and selecting Add a Comment from the Edit icon drop-down menu. All others can download the document and submit comments by going here and then selecting Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and click Save, or, if submitting multiple comments, click Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each (ex. Page 22, Line 761: Correct moist to most). If the correction is within a table, please provide the table name and page number of the error and your recommended change.

All comments are due by March 25, 2024. You may contact the NENA Committee Resource Manager with any questions or concerns.

A bipartisan group of nine former chairs of the Federal Communications Commission (FCC) is calling on Congress to make the nationwide transition to Next Generation 9-1-1 an "urgent, top priority."

In a letter to the U.S. House and Senate leaders, the former top telecommunications regulatory officials say, "America’s 9-1-1 system – the backbone of our nation’s emergency response infrastructure – desperately needs a technology upgrade. ... Transitioning from legacy 9-1-1 to NG9-1-1 would be the public safety equivalent of moving from dial-up Internet access to optical fiber," with "enhanced reliability, cybersecurity, accessibility, and interoperability." 

Click here to read more. 

NENA seeks volunteers for the Transition to i3 PSAP Working Group to shepherd the draft standard through the document review process. The working group is developing a standard specifying how an agency transitions to fully i3-compliant applications without a forklift upgrade of all applications. The standard will specify how specific applications will need to support both legacy and i3 interfaces to permit continued operations during the transition process. In scope are the following applications: Call Handling Systems, Computer Aided Dispatch and Logging Recorder. The deliverable is intended to be an ANSI-approved standard.

Specifically, the working group seeks to add members in the Producer and General Interest categories, although all interested parties are welcome to join. A Producer is a developer or provider of 9-1-1 related products or services and a General Interest member is a member who does not fit into User or Producer categories, such as consultants or those who are part of state or federal agencies.

Click here to volunteer! Meetings will be held on Wednesdays from 2:00PM – 3:30PM Eastern.

The Virtual PSAP Management Working Group seeks volunteers to shepherd the draft standard through the document review process. The working group is developing a standard that covers the technological, operational, human resources, and evolutionary requirements for expanding resources to meet the needs expected by the public for operating in a virtual environment.The deliverable is intended to be an ANSI-approved standard.

A variety of expertise is sought from the public safety and 9-1-1 industries as well as those with experience in virtual/remote environments. The working group seeks to add members in the User, Producer and General Interest categories. A User is one who utilizes 9-1-1 related products or services, a Producer is a developer or provider of 9-1-1 related products or services, and a General Interest member is a member who does not fit into User or Producer, such as consultants or those who are part of state or federal agencies.

Click here to volunteer! Meetings are held on Tuesdays from 2:00PM - 3:30PM Eastern.

The National Joint TERT Initiative (NJTI) is a partnership between NENA and APCO dedicated to the promotion of Telecommunicator Emergency Response Taskforce (TERT) programs that satisfy deployable status criteria for telcommunicator mutual aid response during disasters.

NENA invites participants who desire to support the TERT Initiative to apply to volunteer. Familiarity and experience in working with TERT programs are preferred but not required. Volunteers will assist with the important work to:

• Promote TERT nationally, including website and social media content.
• Strengthen our connections and partnerships.
• Update TERT training as necessary.
• Interface with FEMA Emergency Management Institute for hosting TERT training, specifically IS-144 (TERT Basic Awareness), IS-1200 (TERT Team Leader), and any additional NJTI training.
• Advise the NJTI, LLC co-managers on policy matters.
• Assist state coordinators with developing and maintaining initiatives in their state.
• Provide remote situational awareness support during TERT deployments.
• All other duties necessary to fulfill the goals of NJTI in supporting ECCs during disasters.

The call for volunteers is open through March 1, 2024.

Click here to apply. For questions, please reach out to Co-Chairs Jonathan Jones or  Brad Gass.