2020 has been a year of playing it safe so it's interesting that so many members took a risk registering for a strange event concept that was hard to imagine. There were times when we couldn't tell who was speaking to who (the avatars' mouths don't move), and avatars walking right through other avatars but it all added to the unique experience. It was particularly entertaining when a colleague walked into the giant Christmas tree — she eventually resurfaced.
We recognize the challenges that this year has brought for some of our members, so we would like to offer a payment instalment option. If you'd like to discuss your options, or make changes to your membership, please contact Kiomi Lutz, our member services manager. The renewal email went to the principal member listed on file for your company.
As always, we want you to value your membership. If we can improve, please reach out! We are here to serve you.