NENA Ignite offers education, training, and professional-development opportunities for everyone in 9-1-1. Whether you're a new dispatcher or a seasoned center director, this free virtual conference is a can't-miss opportunity to gain skills and knowledge to do your job better, overcome the challenges you face today, and prepare for the road ahead.
Register by Friday, August 28 and be automatically entered to win one of two NENA 2021 prize packs that include free registration for the NENA 2021 Conference & Expo or one of four 2021 NENA memberships!
NENA Ignite delivers all of the great educational and social benefits you’ve come to expect from NENA, including:
Don’t miss your chance to be a part of this first-of-its-kind online event! Register yourself and everyone on your team for NENA Ignite!
Now available in the NENA Store:
Click here to visit the NENA Store for these and other great NENA and 9-1-1 products!
As NENA continues to closely monitor the coronavirus (COVID-19) outbreak, we have developed a list of resources for members, chapters, and the greater 9-1-1 community.
NENA's COVID-19 resource page contains items including PSAP-guidance documents, EMD protocols, on-demand webinars, CoOPs and planning checklists, event-planner assistance, public education graphics, health and hygiene best practices, and many more resources to support you and your work during this ever-evolving situation. This page is updated with new information as it becomes available.
Do you have or know of other resources that should be posted? If so, you can contact NENA Communications Director Chris Nussman.
Evolving Technology for PSAPs' Changing Needs
Sponsored by Motorola Solutions
Thursday, September 10 | 1PM Eastern (live) or On-Demand
FREE! Click here to register!
COVID-19 and social unrest have resulted in changes to timelines and plans for implementing cloud technology. If this is true for your PSAP, you are not alone. Many PSAPs are considering a move to the cloud sooner than anticipated. The events experienced this year are broad and impactful as we consider the best means to protect our communities in uncertain times. Join us on September 10th as your colleagues share with us how they are implementing new cloud technologies, what benefits they’re experiencing, and what feedback they’re hearing from call takers and dispatchers.
Can't attend on the 10th? Register now and you will have access to the on-demand webinar archive via the registration landing page.
CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section.
Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration.
The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program.
Pursuant to NENA's Bylaws, notice is hereby given that the membership of the National Emergency Number Association will hold a virtual annual meeting via Zoom on Tuesday, September 15 at 3PM Eastern. The membership is advised of the following agenda:
I. Announcement of next annual conference site and dates
II. Reports of activities and financial condition of the association
III. Members’ questions
Registration information is forthcoming.
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In recent years, 9‑1‑1 industry experts have discussed the importance of the role of professional education for the position of telecommunicator. Across North America, programs have emerged in high schools, vocational schools, and colleges in order to find the right people and expose them to what they can expect as a telecommunicator. The NENA Standards for 9‑1‑1 Professional Education document will guide institutions that are developing or have developed 9‑1‑1 professional education programs and ensure consistency with the curriculum by providing the minimum essential elements of a professional telecommunicator training program.
As this is a second review due to substantive changes being made, only the yellow highlighted text is open for comment. You may both download this document and submit your comments here.
All comments are due by August 30, 2020. Contact the NENA Committee Resource Manager with any questions.
The NENA PSAP Readiness for Real-Time Text (RTT) Information Document defines a Standard Operating Procedure model recommendation to establish guidelines for the call handling procedures and identifies areas of training that may be needed with the introduction of RTT.
Members of the Working Group may download the document and submit comments by going here and then select "Add a Comment" from the "Edit" icon.
All others may download the document and submit comments by going here and then select "Add a Comment" from the "Document Actions" icon.
Please complete all requested data and click "Save," or, if submitting multiple comments, select "Save and Add Another."
If submitting a substantial number of substantive comments and/or edits, commenters may add a single comment in NWS Comment Manager and attach an edited version of the document containing tracked changes. To do this, scroll down to "Add Supporting File" on the comment page and upload the file you have edited.
If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each. For example:
All comments are due by September 11, 2020. You may contact the NENA Committee Resource Manager with any questions or concerns.
The NG911 Institute welcomes the nomination (including self-nomination) of prospective Board Members who are committed to the mission of the NG911 Institute and are prepared to dedicate themselves in the service of our organization. Institute Board Members are expected to:
Click here to learn more and submit a nomination by September 11.