Managing & Monitoring NG9‑1‑1 Information Document Now Available
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The NENA Managing & Monitoring NG9‑1‑1 Information Document provides guidance to 9-1-1 authorities at all levels, and to their vendors, on considerations and best practices for monitoring and managing NG9-1-1 services and infrastructure. The document covers end-state NG9-1-1 deployments and transitional deployments moving toward full NG9-1-1 functionality. This document contains information and advice; it does not contain requirements or specifications. The document is separated into two sections: one for state, province, or regional authorities, and one for responding agency authorities like PSAPs.
