9-1-1 Goes to Washington connects you with national policy leaders and hundreds of your fellow 9-1-1 professionals to explore and discuss today's most pressing 9-1-1 and emergency communications issues. This is the only event where you can learn about the policy challenges facing public safety and take immediate action to address them through dialog with your elected and appointed officials.
#NENAGTW offers a significant opportunity for you to shape the nation’s emergency communications policy agenda. Attend to gain an understanding of today’s 9-1-1 policy landscape and take an active role in educating policymakers to shape the laws and rules of tomorrow. Join us in Washington, DC from February 12-15 for a dynamic, interactive program that provides:
At NENA’s NG9-1-1 Standards & Best Practices Conference, you will gain an understanding of the world that is made possible by Next Generation 9-1-1 and help make it so.
#NENASBP is a conference unlike any other. It is an interactive, informative, attendee-driven event where you:
Join us in Orlando from January 21-24 where you’ll discuss and work to address the most pressing NG-related issues, including: GIS and NG-data needs; location services and accuracy; interoperability; telecommunicator SOPs; procurement and transition planning; security and resiliency; social media; apps and the Internet of Things; multimedia messaging and accessibility; disaster planning; staffing, hiring, and training; and the evolution of 9-1-1 center supervision and management.
Click here to check out the #NENASBP brochure.
No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it!
Click here to register now. Click here to book your housing at the host hotel and conference site, the Embassy Suites Lake Buena Vista South.
NENA's Gold Line Scholarships provide training opportunities for our nation's first first responders, 9-1-1 dispatchers. Working in 9-1-1 is difficult and getting harder every day, and that's what makes your support of these scholarships so important.
Click here or on the image above to hear from Mark Dignen about what it meant for him to be selected as a Gold Line Scholarship recipient.
When you support the Gold Line Fund, you're empowering 9-1-1 professionals to do their very best. They'll receive industry-leading training that enables them to adapt and overcome the challenges they face every day. Whether it’s understanding how to use new technology, coping with the significant physical and mental stress associated with the job, or learning how to create and lead strong teams, the training scholarship recipients receive ensures their ability to perform at their peak.
Learn more by clicking here or by texting NENA to 71777.
Support NENA while you do your Amazon shopping this holiday season with AmazonSmile! It's a simple and automatic way for you to support NENA every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection, and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to NENA.
On your first visit to AmazonSmile, you need to search for and select "National Emergency Number Association" to receive donations from eligible purchases before you begin shopping. Amazon will remember your selection, and then every eligible purchase you make on AmazonSmile will result in a donation.
It’s time to renew your NENA membership! You can do it in just a few quick steps:
01.14.19 (3-day course) | Center Training Office Program (CTO) | Clarksville, IN | Register
01.16.19 (3-day course) | 9-1-1 Center Supervisor | North Charleston, SC | Register
01.17.19 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Clarksville, IN | Register
01.18.19 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Clarksville, IN | Register
01.22.19 (3-day course) | 9-1-1 Center Supervisor | Sparks, NV | Register
01.28.19 (5-day course) | Center Manager Certification Program (CMCP) | Austin, TX | Register
02.04.19 | Overcoming Negativity | Pontiac, MI | Register
02.18.19 | Quality Assurance: Achieving QA/QI in the PSAP | Conyers, GA | Register
02.18.19 (3-day course) | Center Training Office Program (CTO) | Jefferson City, TN | Register
02.19.19 (3-day course) | 9-1-1 Center Supervisor | Rolla, MO | Register
02.25.19 (3-day course) | Center Training Office Program (CTO) | Greenfield, IN | Register
02.26.19 | Enhanced Caller Management | Plainfield, IN | Register
02.27.19 | Enhanced Caller Management | Greenfield, IN | Register
02.27.19 | Liability Issues in the 9-1-1 Center | Plainfield, IN | Register
02.28.19 | Enhanced Caller Management | Plainfield, IN | Register
Check out the NENA Education Calendar to see additional upcoming classes!
As the 9-1-1 association, standards-development work is a foundational element of NENA’s leadership role in the public-safety community. To help improve and expand our standards-development efforts, NENA has recently completed a restructuring of the NENA Development Group—the volunteer-led committees and working groups that create NENA's standards and other documents.
This restructure sees several new committees formed, including groups devoted to 9-1-1 security and resiliency, as well as a 100 percent increase in 9-1-1-center-focused committees. As with all NENA committees and working groups, these new committees are composed of operations and technical professionals from multiple organizations, exemplifying the forward-focused, collaborative approach that has always been a hallmark of NENA's development process.
The restructure promises additional improvements, including a reduction in the time necessary to introduce new documents and an even greater focus on the issues that matter most to NENA's members.
Click here to learn more and here to volunteer for one of NENA's working groups.
The NENA Standard for 9‑1‑1 Call Processing standardizes the method of call handling across jurisdictional boundaries and will provide consistency in the processing of emergency and non‑emergency calls and improve service to the public. You can view the document and submit comments here.
All comments are due by midnight Eastern on January 14, 2019. Contact the NENA Committee Resource Manager with any questions or concerns.
The NENA Information Document for GIS Data Stewardship for Next Generation 9-1-1 assists GIS and PSAP staff in understanding and adopting best practices related to managing specific GIS datasets in support of NG9-1-1 deployments. You can view the document and submit comments here.
All comments are due by midnight Eastern on December 31, 2018. Contact the NENA Committee Resource Manager with any questions or concerns.