WRLA Toolbox: May 30, 2013
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Welcome to the ToolBox, your portal to WRLA member news and information within the LBM market. We invite you to learn more about what's going on within your association and the companies whose products and/or services you utilize.

What's Going On

WRLA MEMBERSHIP
April 1, 2013 – March 31, 2014

The WRLA Bylaw states:
"Members whose annual fees are in arrears for a period of sixty (60) days shall be suspended from membership."

         • All WRLA Show exhibitors MUST have a paid membership in order to exhibit.
       
  • Sexton, TIM-BR MART, Windsor, RONA Corporate and Castle dues have been paid by your head office.


WRLA Member listing enquiry - Susan:   800-661-0253 ext. 0 or  slabossiere@wrla.org
WRLA Member accounting enquiry - Lannie:   800-661-0253 ext. 4 or lmertz@wrla.org

Annual Fees (per location, plus tax)
Associate Head Office  $349
Associate Branch  $149
Affiliate Head Office  $349
Affiliate Branch  $149
Retailer   $169

 


This is your opportunity to meet and network with your Board and welcome our 2 newest Directors:

Marc Palsson - RONA Home Building Centre - Gimli, MB
&
Tom Bell - Jeni's Hardware - La Salle, MB

Dinner is June 13th, 2013 at 6:00 pm
Regina, SK - Restaurant TBA

For more information please contact Krista by Friday May 31st, 2013

 Email: kristas@wrla.org  
Phone: 204- 953-1692

 

Got News?  Share it with us!  And always watch for new videos and updates from the WRLA!

   

Help us get the word out about OUR Industry!

 

Featured in this Video:

  • NRHA Canada Training and Online Education
  • Product Knowledge Training
  • Loss Prevention Courses
  • Project Sales Modules

Stay current with what's happening in your Industry by watching WRLA's monthly video updates.

CLICK HERE or visit us a www.wrla.org to see all our videos! 

 
Industry News

May 27, 2013 - Spancan Corporation is pleased to announce the following changes to its Board of Directors:

President              Tim Urquhart             TIM-BR MART
VP & Treasurer   Andrew Battagliotti    ILDC
Director                 Stew Valcour              Kent ILDC
Director                 Ron Healey                Federated Co-op
Director                 René Labrecque       La Coop fédérée

Spancan is a hardlines buying group with members across Canada:  Independent Lumber Dealers Co-operative, TIM-BR MART Group/Chalifour Canada, Federated Co-operatives Ltd. and La Coop fédérée Ltée.  Formed in 1999, the group has grown to become the largest group of its kind, representing independent businesses specializing in hardware and home improvement retailing and distribution.

 

Each Project PRO module combines project videos from NRHA’s consumer website for dealers, PlanItDIY.com. Those videos feature valuable selling skills to teach associates how to complete the project, as well as how to sell it. Modules cover common DIY projects, such as Priming and Painting Interior Walls, Fixing a Leaky Toilet and Installing Electrical Outlets and Switches. They also explain how to deliver better customer service and increase transaction sizes.
Click here for more information on NRHA’s Project Pro Courses.

MAKE TRAINING MANDATORY
One sure fire way to get your staff to take training is to make it mandatory. Many dealers are using online product knowledge training as part of a new employee’s probation period. One of the things required for keeping their job after that initial period is to complete one of the courses.
Veteran employees can benefit from a refresher course as well. However, we realize that they may need to be encouraged to accept the mandatory training rule. Give them a friendly challenge: ask them to take the online test from one of the chapters in the Basic Training Courses. They will likely be surprised by just how much they’ve forgotten. Making some training through the year a prerequisite before each employee’s annual review is another effective way to draw more staff into taking training.

Remember, all training and testing is done online and NRHA keeps track of each student’s progress for you.

BACK TO BASICS
The best place to start with NRHA training is NRHA’s Basic Training Courses in Hardware and Basic Training in Building Materials. These courses include:

• 11 Core Hardlines and 9 Building Materials Chapters
• Product Photos & Descriptions
• Frequently Asked Questions
• Upselling & Add-On Selling Techniques
• Selling Skills
• Merchandising Techniques

WRLA IN PARTNERSHIP WITH NRHA
The goal of the North American Retail Hardware Association is to help independent hardware and home improvement retailers become better and more profitable merchants through a wide array of educational and training programs, financial management resources, and human resource tools that are all available online. WRLA members get unlimited access to a full range of training and management services when they join NRHA through the WRLA.

CLICK HERE for more information about the WRLA or CLICK HERE for more information about NRHA.

 
The Bank of Canada today announced that it is maintaining its target for the overnight rate at 1 per cent. The Bank Rate is correspondingly 1 1/4 per cent and the deposit rate is 3/4 per cent.

This press release is now available on the Bank of Canada’s website.
 
Calendar of Events

June 18-20, 2013
Castle Buying Expo
Saskatoon, SK

August 20, 2013
WRLA Terry Yates Annual Golf Tournament
Quarry Oaks Golf Club, Steinbach, MB

August 22 - 24, 2013
Orgill Market
Boston, MA 

September 5, 2013
WRLA Calgary Classic Annual Golf Tournament
Sundre Golf Course, Sundre, AB

September 11, 2013
WRLA Kenosee Annual Golf Tournament

Kenosee Golf Club, Kenosee, SK

To view the complete Events Calendar  CLICK HERE

To view the complete Education & Training Calendar CLICK HERE

 
Association Publications

Support your association and broadcast your business to hundreds of decision-makers in the lumber industry. Advertising opportunities are still available in several WRLA publications:

The YardStick: The YardStick is sent to more than 1,200 members firms every other month. Advertising in the largest issue of The YardStick, the Prairie Showcase edition, is a great way to reinforce your marketing message with hundreds of decision-makers who regularly read this magazine while supporting WRLA. Ads booked within the print edition automatically appear (linked to the website or email of your choice) in the digital edition, which is read by more than 500 visitors each issue. Exclusive online ad positions are also available within every digital edition.

The Toolbox: Delivered directly to the inboxes of more than 1,200 lumber managers and professionals, this
weekly e-newsletter offers consistent access to the individuals who rely on your products and services to run their businesses.

Directory & Product Source Guide:
WRLA is the largest retail lumber association on the Prairies, with its membership representing 85% of the industry. All of our members are included in this annual directory and all keep this publication handy year-round. Make sure your business stands out in this resource by purchasing a display advertisement.

WRLA.org: Our website average more than 3,000 visits per month! Advertising space is available on the home and sub-pages of WRLA.org. Ads rotate on the home page and sub pages, expanding your exposure to site visitors at an affordable price.

WRLA-TV: Introducing the NEW WRLA-TV Banner Sponsorship. Our online TV and banners offer your brand high visibility on the WRLA homepage. Your branding and action oriented banner is featured every time WRLA-TV’s videos are played by our audience, leaving them one-click away from your website‘s landing page.

For more information about these opportunities, click here for the media kit or contact:

Kim Davies
Project Manager
(800) 665-2456, ext. 423
kdavies@naylor.com 

 
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If your company has news that you would like to see in The ToolBox, please email your news releases to news@wrla.org
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