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September 2015 In This Issue
Statewide News
Industry News
Industry Events and Education
Local Chapter Updates
First Atlantic Restoration Inc
Honeywell Smart Grid Solutions
Belfor USA
Statewide News
The VAMA office has moved one floor up to Suite 231 at 2812 Emerywood Parkway. Click below for new staff directory details!
On July 15, 2015 all the new state laws took effect. Do you know what they are? Click for the ultimate Virginia Resource guide to the Virginia Residential Landlord and Tenant Act, the Virginia Landlord Tenant Act and more!
Industry News
What we should be doing is looking at Service Recovery as an integral component of our mission that involves three groups: our residents who want their complaints resolved; multi-site managers who are in charge of the process of addressing those concerns; and the on-site team who are responsible for dealing directly with the residents.
Preventive Maintenance plans are important, even at a newly built property. Click below to find out how to implement a Preventive Maintenance plan and what a good Preventive Maintenance program should involve.

by Douglas D. Chasick, CPM®, Adv. RAM, CLP
Click for a link to lifehacker's Top 10 Tips Every Renter Should Know
Carousel Signs & Designs, Inc.
Virginia Housing Development Authority
Deas Construction
Industry Events and Education
Don't miss out on upcoming events and education ... VAMA Chapters are gearing up for Fall!
On October 8th, NRVAC will host a Reverse Vendor Trade Show & Maintenance Seminar. Secure your spot now to market your products and services directly to the decision makers of local apartment communities.

Interested in learning more about everyday maintenance? Chris Tinsley (CAM-T-I, CFC-I, HFC-I, CPO-I, CPI, L.C., ANSI) will also be presenting on VAMA’s top 5 topics that maintenance technicians need to know.

Click the link below to reserve your booth today!
October 8, 2015, Holiday Inn Virginia Beach - Norfolk

HRAC is proud to announce the 3rd Annual Maintenance Appreciation day and Maintenance Mania®! Maintenance Professionals are a vital part of the apartment industry and because of this we would like to dedicate a special day to them. Not only will there be Maintenance Seminars, networking and food, but we will also be hosting our 3rd annual Maintenance Mania® competition! Come out and support your maintenance teams!

Seminar topics to be covered include:

8:30 AM - 9:45 AM Maintenance is from Mars...The Office is from Venus
10:00 AM - 11:15 AM Conquering On-Call

Seminars presented by: Chad Moulin, CAMT, of Property Operations Training & Consulting

Click the link to register!
You don’t want to miss... Cutting edge seminars, invaluable industry networking to learn about new products and services, and of course the DISCO fun!
Click below for information and register online at
Suppliers are important liaisons to the multifamily housing industry. This National Apartment Association (NAA) Designation program is designed as an opportunity for suppliers to hear the everyday challenges faced by the apartment manager customer. The CAS program is ideal for new salespeople as well as veterans of the industry.

Three Day Class beginning October 26.
The second annual Star Awards will be presented on November 13th. Are you a winner?

Click the link below to register!
Local Chapter Updates
Richmond will host cycling’s pinnacle event, the UCI Road World Cycling Championships September 19th – 27th!

On August 25th at the CVAA Morning Coffee Meeting, Monica Callahan, the Community Engagement Director, spoke on behalf of Richmond 2015. This is the first time in nearly three decades that the race has been on U.S. soil. It is a tremendous opportunity for our region, state and nation to host this global sporting event. The cycling competition is just one aspect of the event; this will be so much more than just a bike race... it will be a party! Members learned about the impact that this race will have on the industry and city of Richmond. The navigation website is now up and running click below to go directly to
Get to know Signature Management's Emanuel Gatling, a real HRAC superstar!
Click for a pic and for a recap! Thank you Joanna Merritt
BRAC members celebrated the end of summer and busy turn season at a Happy Hour event at Wild Wing Cafe on August 19th. We had a great turnout! This event was sponsored by TING Internet Services.

Don't miss the next BRAC Event on September 22, 2015 - our quarterly luncheon.
Click below to register
Get to know Acadia Window and Door's salesman on the scene, Mike Foster!
BRAC hosted their Annual Golf Tournament on September 9th, 2015.


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