PSC eNews Weekly
Friday, March 10, 2023

Register now for the 9-1-1 Staffing Crisis Summit, May 17-18 in Herndon, Virginia. Program highlights include:

  • The Great Staffing Challenge: The Status of Employment Throughout the U.S.
  • Hiring Out of the Box. A panel discussion with fellow ECC leaders that will cover new ideas for recruiting, hiring and overcoming traditional hiring challenges.
  • The Crisis Is Real! An interactive session explores five steps to help you thrive when you are overworked and understaffed.

The APCO Leaders dinner will also take place on May 17. Register for the 9-1-1 Staffing Crisis Summit, and you'll receive a reduced rate of $50 for an individual ticket for the Leaders Dinner.

 
Industry News
WBMA
Telecommunicator Tina Davis could observe and guide the delivery by a deputy on the scene using the Prepared Live app.
 
Sandusky Register
Lilly Hinebaugh of the Huron County (Ohio) Sheriff's Office was recognized for keeping calm under pressure while giving emergency medical instructions to callers dealing with a home breech birth and CPR guidance for the newborn.
 
Orleanshub.com
Neighboring counties will be better able to communicate, a new tower will be built and backup 9-1-1 dispatch consoles will be purchased, officials said.
 

We have a great lineup of keynote speakers for APCO 2023. Register for the conference on Flash Day, April 3, to guarantee admission to all of the special sessions featuring:

 

To address health and wellness of emergency communications professionals, the online course, Surviving Stress, focuses on the unique issues and various demands of the 9-1-1 profession. The course addresses how to detect stress and provides measures to mitigate some of the stressful situations encountered in an emergency communications work environment. Topics covered include the signs and symptoms of stress, intervention, critical incidents, post-traumatic stress disorder and tools for stress management for telecommunicators. Worth 8 CDEs toward recertification. Cost: $249 for members and $289 for non-members.

Register: April 19 - May 9 | May 17 - June 6 | June 14 - July 4  

 

April 4 | 1:00 p.m. ET
Free for members; $59 for non-members
Worth 1 CDE

Sponsored by US Digital Designs by Honeywell

Join us to learn how to affordably manage call volume with limited staff using fully automated dispatch alerting. During this webinar, you’ll hear from Todd Tuttle, recent assistant fire chief of Greensboro, North Carolina, on how implementing automated dispatch alerting improved the efficiency of Greensboro’s dispatch center.

Register

 

APCO's Emergency Medical Dispatch (EMD) Program now offers an EMD Manager dashboard in Training Central. The newly added dashboard feature allows managing agency EMD program information from a centralized access point to review and manage EMD training and certification records, initiate change requests to EMD guidecards, conduct self-audits, and update agency information.

 

Robert (Bob) Bill, has been working in emergency management & public safety communications for the state of Ohio for 36 years. Prior to that, he served for six years in the Ohio Air National Guard. He currently serves as the frequency coordinator/voice services engineer for Ohio’s P25 statewide multi agency radio communications system (MARCS), chairman for the Region 33 700 & 800 Regional Planning committees and SOP subcommittee chairman for the statewide interoperability executive committee.

 
Silent Key
Frank L. Huggins Jr., the 1993-1994 president of APCO, passed away March 4 in Asheville, North Carolina, at 87.
 
Training Schedule Update

A few spaces remain for online courses beginning March 29:

 View full training schedule

 
 
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