APCO’s Envision, previously scheduled October 12, 2017, has been rescheduled due to events surrounding the recovery from Hurricane Harvey as well as the other hurricanes impacting the United States and its territories. The rescheduled date is January 16, 2018, at the Austin Marriott South in Austin, Texas. Previous registrations will be honored for the new date.
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APCO has issued a call for participation in these work groups:
• Cybersecurity Training for Public Safety Communications Personnel – deadline is October 8
• Public Safety Center Key Performance Indicators – deadline is October 15
Apply here
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Apply now to be considered for the January 2018 session of APCO’s Certified Public-Safety Executive (CPE) Program. Only a few spaces are left, so don’t wait. For more information
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Beginning January 1, 2018, the recertification process for all APCO Institute courses must be completed online. As of that date, paper recertification forms will no longer be accepted. The Institute launched its online recertification process in late 2016 to enhance customer service and reduce turnaround times for becoming recertified. For more information
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If you are certified in the
6 th edition of Public Safety Telecommunicator (PST) or PST
Instructor and haven’t yet updated to the 7 th edition, time is
running out to take advantage of the APCO Institute’s easy, online update
courses. The brief update courses will be available only through December 31,
2017. After that time, you will be required to take the full-length Public
Safety Telecommunicator, 7 th Edition, course. For more information
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Sheila Hanna, RPL, Education and Training Administrator 
Sheila manages the APCO Institute’s adjunct instructor and Registered Public-Safety Leader (RPL) programs, administers APCO’s online learning system and provides support – including curriculum development – for all Institute courses.
Sheila previously served as an Institute adjunct instructor, a member of APCO’s executive council and the South Carolina APCO chapter president. She has a college degree in business and has worked as a 9-1-1 telecommunicator, training coordinator, 9-1-1 coordinator and quality assurance coordinator.
In her free time, she enjoys DIY projects and spending as much time as possible with her grandson.
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APCO International filed a Project Initiation Notification to revise APCO/NENA ANS 3.108.2-201x Standard for Minimum Training Standards and Core Competencies for the Public Safety Communications Instructor.
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Over the past month, dozens of telecommunicators deployed to hurricane-damaged areas in Texas and Florida under the direction of their states’ Telecommunicator Emergency Response Taskforce (TERT) programs. TERT teams provide support for PSAPs that receive an overwhelming number of calls during and after a disaster, and give a break to local telecommunicators that may have worked long hours and still need time to care for their own homes and families.
TX-TERT sent teams to five different locations in Texas, while Florida, Georgia and Tennessee TERT sent teams to two of the hardest hit counties in Florida. Read the updates for Texas and Florida.
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APCO International received final approval from the American National Standards Institute (ANSI) for revised American National Standards (ANS) that identify minimum training for public safety communications Training Coordinators, Certified Training Officers, Supervisors and Quality Assurance Evaluators.
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Naples Daily News
Dispatchers from across Florida as well as from Georgia and Tennessee came to provide respite for their Collier County Emergency Services Center (Florida) colleagues from the intense demands of Hurricane Irma-related calls.
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ITBusinessNet
Joining four other counties and three cities in the state, Union County, North Carolina, has now gone live with Automated Secure Alarm Protocol (ASAP), which enables faster, more accurate emergency response through automated electronic data transmission.
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Patch
A Deerfield, Ill., dispatcher sent lifesaving help to 20 people in Puerto Rico after a local woman called 9-1-1 with vital information.
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FirstNet
The First Responder Network Authority (FirstNet) delivered official notice of State Plans to governors today. Governors will have 90 days – until Dec. 28 – to decide whether to accept the FirstNet/AT&T plan for deploying the nationwide public safety broadband network or initiate the process to have the state take on the responsibility for deploying its own Radio Access Network (RAN) that must be interoperable with the FirstNet network.
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