Whether you prefer to learn online, virtually or in-person, the APCO Institute offers a variety of courses to meet your learning needs. There are still seats available in these upcoming courses. Click on the course date to learn more and register. 

Online Courses

• Comprehensive Quality (16 CDEs): 11/26 - 1/6
• Customer Service in Today's Public Safety Communications (8 CDEs): 12/3 - 12/23
• Active Shooter Incidents for Public Safety Communications, 2nd Edition (8 CDEs): 12/3 - 1/6
• Communications Center Supervisor, 5th Edition (24 CDEs): 12/10 - 1/13
• Communication Center Manager, 1st Edition (24 CDEs): 12/10 - 1/20

APCO Virtual Classroom Courses

• Crisis Negotiations for Telecommunicators, 2nd Edition (8 CDEs): 12/11
• Bullying and Negativity in the Communications Center, 2nd Edition (8 CDEs): 12/19
• Public Safety Telecommunicator 1, 7th Edition (40 CDEs): 1/5 - 1/9
• Communications Training Officer, 6th Edition (24 CDEs): 1/13 - 1/15
• Communications Center Supervisor, 5th Edition (24 CDEs): 1/20 - 1/22

In-Person Courses

• Roanoke, VA - Law Enforcement Communications, 1st Edition (32 CDEs): 12/15 - 12/18
• Worcester, MA - Communications Center Supervisor, 5th Edition Version 1 (24 CDEs): 1/5 - 1/7
• Cairo, NY - Customer Service in Today's Public Safety Communications (8 CDEs): 1/6 or 1/13
• Post Falls, ID - Fundamentals of Tactical Dispatch (16 CDEs): 1/12 - 1/13
• Manchester, NH - Public Safety Telecommunicator 1, 7th Edition (40 CDEs): 1/12 - 1/16

View all upcoming courses