Whether you prefer to learn online, virtually or in-person, the APCO Institute offers a variety of courses to meet your learning needs. There are still seats available in these upcoming courses. Click on the course date to learn more and register.

Comprehensive Quality (16 CDEs): 11/26 - 1/6
Customer Service in Today's Public Safety Communications (8 CDEs): 12/3 - 12/23
Active Shooter Incidents for Public Safety Communications, 2nd Edition (8 CDEs): 12/3 - 1/6
Communications Center Supervisor, 5th Edition (24 CDEs): 12/10 - 1/13
Communication Center Manager, 1st Edition (24 CDEs): 12/10 - 1/20

APCO Virtual Classroom Courses

Crisis Negotiations for Telecommunicators, 2nd Edition (8 CDEs): 12/11
Bullying and Negativity in the Communications Center, 2nd Edition (8 CDEs): 12/19
Public Safety Telecommunicator 1, 7th Edition (40 CDEs): 1/5 - 1/9
Communications Training Officer, 6th Edition (24 CDEs): 1/13 - 1/15
Communications Center Supervisor, 5th Edition (24 CDEs): 1/20 - 1/22

In-Person Courses

Roanoke, VA - Law Enforcement Communications, 1st Edition (32 CDEs): 12/15 - 12/18
Worcester, MA - Communications Center Supervisor, 5th Edition Version 1 (24 CDEs): 1/5 - 1/7
Cairo, NY - Customer Service in Today's Public Safety Communications (8 CDEs): 1/6 or 1/13
Post Falls, ID - Fundamentals of Tactical Dispatch (16 CDEs): 1/12 - 1/13
Manchester, NH - Public Safety Telecommunicator 1, 7th Edition (40 CDEs): 1/12 - 1/16

View all upcoming courses