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Register Your Dispatchers for RMC-Specific Class in Late January in Florida

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NRMCA’s once-a-year Dispatcher Training Forum will be held January 28-30 in Orlando, FL. Schedulers and dispatchers work for three days learning how to make the order flow system seamless and productive in their company. Key skills covered are:

• ASTM-C94 and other technical knowledge that assure the order’s materials correct;

• The plant’s production system as well as Drivers’ Hours of Service that impact efficient delivery timing;

• Properly handling of technical, practical and customer-service issues;

• Juggling priority customers, advance notices, callbacks, plant managers’ and sales reps’ demands;

• Managing stress, building phone skills and using peer relationships, and

• Dealing with the gazillions of details that can stifle the system’s flow and the bottom line.

Click here for more information, including registration options and staff contacts.


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