Register Your Dispatchers for RMC-Specific Class in Late January in Florida

NRMCA’s once-a-year Dispatcher Training Forum will be held January 28-30 in Orlando, FL. Schedulers and dispatchers work for three days learning how to make the order flow system seamless and productive in their company. Key skills covered are:

• ASTM-C94 and other technical knowledge that assure the order’s materials correct;

• The plant’s production system as well as Drivers’ Hours of Service that impact efficient delivery timing;

• Properly handling of technical, practical and customer-service issues;

• Juggling priority customers, advance notices, callbacks, plant managers’ and sales reps’ demands;

• Managing stress, building phone skills and using peer relationships, and

• Dealing with the gazillions of details that can stifle the system’s flow and the bottom line.

Click here for more information, including registration options and staff contacts.

National Ready Mixed Concrete Association