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NENA NEWS


Don't miss out on limited-seating events and activities! Register online today or download a printable form.

At NENA 2016, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home and put into action immediately. You will be connected to the pulse of 9-1-1,  joining thousands of public safety professionals, telecommunications specialists, and policymakers for a week filled with opportunities to discuss the issues facing public safety, and build the skills necessary to tackle these challenges head on.

Featuring inspiring keynote speakers, more than one hundred hours breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that will help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2016 is the must-attend event of the year. Don’t miss your chance to be a part of it!

Click here to register.
 


On the May 15, edition of HBO's Last Week Tonight With John Oliver, the host spent more than fifteen minutes covering issues facing the 9-1-1 system. NENA’s team spent upwards of 4 hours on the phone with LWT researchers, and provided links to materials on our website and others’. In the end, while it does put a satirical spin on things, we think the result is a very balanced look at the problems facing 9-1-1, from fee raids to outdated technology. Before watching, please be aware that there is some course language.
 
North American NENA members qualify for exclusive X-Plan Partner Recognition savings, in addition to most other publicly offered programs available at your Ford dealer.

The Benefits of X-Plan Pricing
  • Exclusive savings – X-Plan pricing is available only to Partner company employees and their household members
  • You pay one low price – no negotiating needed
  • Significant savings – get X-Plan savings in addition to most other publicly offered programs
  • Exceptionally easy to use – clear, simple procedures and identification requirements
Follow these simple steps to X-Plan savings
  • Visit www.fordpartner.com
  • Enter NENA's Partner Code GFPTH; the last four digits of your Social Security Number; and your name, address, city, state and zip code to generate your Personal Identification Number (PIN)
  • Visit a participating dealer, identify yourself as an X-Plan Partner Recognition participant, and provide the last four digits of your Social Security Number and your Personal Identification Number (PIN), to confirm eligibility
  • Provide proof of employment or organization membership (I.D. card, pay stub, W-2 form or health care card)
  • Select an X-Plan eligible vehicle and ask for a copy of the invoice to confirm X-Plan pricing
X-Plan Partner Recognition pricing is Ford Motor Company’s way of thanking 9-1-1 professionals for the extraordinary work they do every day.

Visit www.fordpartner.com for complete program information or visit them during NENA 2016 in booth #248.
 
James Barber, ENP of the Southeast Communications Center in Richland, WA recruited 26 new members this year! Congratulation James, and all members who participated in this year’s program. 
 
Proposed Update of the NENA Bylaws: Overview & Discussion
Wednesday, June 1 | 3 p.m. Eastern (live) or On-Demand
Free! Click here to register!

The future of NENA belongs to its members! Join us for this important webinar as we walk you through a proposed replacement for NENA’s current bylaws.

This proposal was adopted unanimously by the Executive Board, and reported favorably to the membership by a unanimous Bylaws Committee. However, because the Annual Membership Meeting is short and the proposed changes are substantial, the Board asked that additional time for member questions and discussion be allotted during this webinar.

The proposed new Bylaws draw most of their text from the current version. However, they have been significantly revised to improve their organization and clarity, and to remove provisions that are no longer relevant. For example, the proposal clarifies the process of succession when a vacancy occurs among the officers. The proposal also removes provisions related to mail balloting for NENA elections, since no requests for a mail ballot have been received in several years. Furthermore, the proposal consolidates provisions relating to duties and powers of the Board of Directors into a single section, to simplify operations. These are just a few of the important changes members can discuss during this webinar.

Current NENA members are invited to review the bylaws in advance of the webinar, and to offer questions and discussion during this event.

Can't attend on the 1st?
Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info
Dial-in and web-access details will be provided to attendees upon registration.
 
Congratulations to the 31 9-1-1 professionals who passed the Spring 2016 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage
 
Keep your eyes on your inbox! In the coming weeks we'll be rolling out a revamped members-only newsletter! Featuring a new name, The NENA Dispatch, as well as updated graphics and improved organized sections. We're excited about launching this enhanced resource shortly. 

 
NENA’s Mentoring Center is where 9-1-1 professionals can connect to establish mentor/mentee relationships that foster personal and professional growth and development. To participate, simply decide whether you would like to participate as a mentor or mentee, or both, and then proceed with setting up your user profile at nena.org/mentor
 
Serving as a mentor or becoming a mentee can help you direct your future, expand your professional network, gain knowledge and perspective on the workplace, and deliver tremendous personal satisfaction.
 

Join us Saturday, June 11 for the Third Annual "Run for 9-1-1" charity 5K!
Open to the public and all ages, the run/walk 5K (3.1 miles) starts in the heart of downtown Indianapolis, winding through the beautiful White River State Park that is surrounded by lush greenery, historic buildings and various war memorials for participants to enjoy along the route.

The "Run for 9-1-1" encourages public support and recognition of 9-1-1 professionals and generates funds for scholarships, continuing education opportunities, and wellness programs for these unsung heroes of public safety who answer the more than 250 million 9-1-1 calls placed by Americans every year.

Learn more or register today, at runfor911.org.

New to running or want to improve your walking pace? 
C25K
is the original training program that has helped thousands of beginning runners move from the couch to the 5K finish line. Follow this easy and fun 5K training plan to go from couch potato to running a 5K race in just 30 minutes a day, 3 days a week for 9 weeks. Begin your journey today and join us in Indy on June 11!
 
As a job seeker, you now have the option to request a free, confidential CV/resume evaluation from an expert and writer.

You can participate in this feature when uploading a resume to the NENA Career Center and through the CV/Resume Management section of your job seeker account. Within 48 hours of opt-in, an email will be sent to you outlining your strengths, weaknesses and suggestions to ensure you have the best resume possible!

Visit the Career Center to get started today!
 
You’ve earned one of the industry’s highest honors...now display your achievement with pride!

We’re pleased to announce that NENA has arranged for special framing pricing through the professional framing company, Framing Success. Visit NENAs Frame Shop to order your custom frame, or visit framingsuccess.com and search for "National Emergency Number Association" to access NENAs frame selections.

Need to order a replacement certificate? Order one here.
 
AmazonSmile is a simple and automatic way for you to support NENA every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection, and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to NENA.

To shop at AmazonSmile, simply go to smile.amazon.com from the Web browser on your computer or mobile device. You may also want to add a bookmark to AmazonSmile to make it even easier to return and start your shopping at AmazonSmile.

On your first visit to AmazonSmile, you need to search for and select "National Emergency Number Association" to receive donations from eligible purchases before you begin shopping. Amazon will remember your selection, and every eligible purchase you make on AmazonSmile will result in a donation.

Click here to learn more and here to start shopping now!
 
Make sure the addresses (email and postal) that we have on file for you are current! Please log in to your online member account to verify or update your information, or send an email to Bri Robinson.
 
Solacom Technologies
UPCOMING DEADLINES
June 20, is the final day to register for the July 16-30 ENP certification testing window. The next examination period following July, is October 1-15, with an application deadline of September 6. If you plan to attend the ENP Boot Camp Workshop at NENA 2016, you will still have time to register for the July examination window following the workshop.
 
OPS UPDATE
NENA Hazard and Vulnerability Analysis Information Document, NENA-INF-019.2-201X (originally 53-501, 03/27/2007)(DRAFT) is available for Public Review and Comment. This document is provided to assist Public Safety Answering Points (PSAPs) and 9-1-1 Authorities with the development of a risk mitigation plan that includes Resource Analysis, the first step in completing Hazard and Vulnerability Analyses. These analyses are essentially audits that provide planning tools to identify, prevent, prepare for, respond to and recover from incidents that have the potential to adversely affect the PSAPs ability to perform its critical functions. Every PSAP is unique and this document should be used as a starting point in disaster planning.

See the full document and its Executive Summary for further detail.

Click here for instructions on how to submit your comments. All comments are due by midnight Eastern time on May 27, 2016. You may contact the NENA Committee Resource Manager with any questions or concerns.
 
TECH UPDATE
NENA PSAP Master Clock Standard, ANS CANDIDATE NENA-STA-026.5-201X (DRAFT) is available for Public Review and Comment.This standard is a guide for designers and manufacturers of PSAP equipment for use in an E9-1-1 environment. It identifies engineering and technical requirements to be met before the purchase of such equipment. It may also be of value to purchasers, maintainers, and users of such equipment. See the full document and its Executive Summary for further details.

Click here for instructions on how to submit your comments. All comments are due by midnight Eastern on July 4, 2016.

Contact the NENA Committee Resource Manager with any questions or concerns.
 
The Location Validation Consistency Working Group is creating a NENA document that describes baseline validation requirements, to provide guidance to implementers of LVF systems, such that when LVFs from different vendors are provisioned with the same GIS data, they return the same valid or invalid responses for the same proffered locations. The following skill sets are needed for this effort: solid understanding of the ECRF/LVF & the LoST protocol, solid understanding of the NG9-1-1 GIS Data Model, knowledge of PIDF-LO and CLDXF, implemented and/or have a working knowledge of E9-1-1 ALI DBMS systems, operational background with maintaining GIS address data, PSAP systems administration, 9-1-1 Coordinators/Program Managers and other operational staff involved with assessing and maintaining MSAG/ALI/GIS records, ensuring their accuracy and keeping them in sync. Weekly meetings to be held on Tuesdays from 3-4 p.m. Eastern time.

Click here to join this Working Group.
 
EMERGENCY COMMUNICATION NEWS
NENA recently launched a FREE email news service called Public Safety SmartBrief. It provides a weekly summary of news, trends, and updates on public safety issues – not just 9-1-1 but also police, fire, and EMS. Knowledgeable editors handpick key articles from hundreds of publications, summarize them, and provide direct links to the original sources.
 
In other words, we do all the research, and you get the latest news in your inbox or on your handheld device absolutely free.

 
UPCOMING EVENTS
June 11-16, 2016 | NENA 2016 Conference and Expo | Indianapolis, IN

October 9-12, 2016 | 9-1-1 Standards and Best Practices Conference | Columbus, OH

October 12-13, 2016 | Critical Issues Forum | Columbus, OH
 
UPCOMING EDUCATION COURSES
NENA 2016 Pre-Con Courses - Indianapolis, IN - Register here!
  • 6.7-11.16 - Center Manager Certification Program (CMCP)
  • 6.11.16 - Disaster Planning for PSAPs
  • 6.11.16 - Quality Assurance: Achieving QA/QI in the PSAP 
  • 6.12.16 - 9-1-1 Center Customer Service: Takes Seconds, Saves Minutes
  • 6.12.16 - Cybersecurity in the PSAP
  • 6.12.16 - PSAP Design
  • 6.12.16 - CMCP Annual Alumni Seminar
Visit the NENA Education Calendar to see additional listings and find classes in your area!
 

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