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NENA NEWS
Click here to register online for the NENA 2015 Conference & Expo (June 27-July 2 in Denver, CO)! NENA members who register online and pay by credit card at the time of registration using the special discount code EARLIESTBIRD by January 9 save an additional 10% off full-conference Early Bird rates.* That's a total savings of more than $150 off Regular registration pricing!
 
Save even more when you add a pre-con course or Center Manager Certification Program registration - the EARLIESTBIRD promo code is good for discounts on these offerings as well!
 
To be eligible for the extra 10% savings, you must register and pay online and enter the discount code (remember to hit the "Apply Discount" button) on the "Review" page during the registration process, after you have selected your full-conference registration and any desired add-ons.

*This offer cannot be combined with group membership vouchers or other promotions. No refunds can be given against discount codes not used at the time of registration.
 
Becoming a NENA Board Member: What You Need to Know
Wednesday, January 14 | 3 PM Eastern (live) or On-Demand
Free! Click here to register!

Ever thought about running for national NENA office? If so, this free webinar provides a primer to get you ready. Join past presidents and current board members for a discussion of candidate prerequisites, the nomination process, the election cycle, the positions available on the board, the duties and responsibilities of a board member, and how national office differs from chapter leadership. A Q&A period at the end will help address remaining questions not covered during the presentation.

Can't attend on the 14th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info
Dial-in and web-access details will be provided automatically upon registration.
 
9-1-1 Goes to Washington (Feb. 22-25 in Arlington, VA) brings together hundreds of 9-1-1 professionals from around the country with policy leaders in our nation's capital to explore and discuss today's most pressing 9-1-1 and emergency communications issues. 9-1-1 Goes to Washington is the only event where you can learn about the policy challenges facing public safety and take immediate action to address them through dialog with your elected and appointed officials. 

Click here to register now and here to make your housing reservation. Click here to download an event brochure.
 
NENA is now accepting applications for the position of Operations Issues Director. Click here for the full job description and submission instructions. The deadline to apply is 5 p.m. Eastern on Friday, Jan. 30, 2015.
 
Click here to watch this special webinar on the historic agreement reached between NENA, APCO, and the "Big 4" national wireless carriers on Wireless E9-1-1 Location Accuracy. For the first time, carriers have agreed to begin delivering "dispatchable location," rather than just latitude and longitude, for wireless 9-1-1 calls. This advance puts us on a path to parity with the wireline world, and will help preserve the effectiveness of 9-1-1 service as consumers and carriers alike transition from wired to wireless services. This free webinar covers:
  • The definition of "dispatchable location" and the roadmap that will make it a reality for wireless calls.
  • The transition to using live 9-1-1 call data for carrier compliance assessment.
  • The timeline for standards development, handset roll-out, and network builds.
  • The roles and realities of other interest groups.
This webinar gives you the information you need to understand the location accuracy agreement and to handle inquiries from media and other interest groups. 
 
AmazonSmile is a simple and automatic way for you to support NENA every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection, and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to NENA.

To shop at AmazonSmile, simply go to smile.amazon.com from the Web browser on your computer or mobile device. You may also want to add a bookmark to AmazonSmile to make it even easier to return and start your shopping at AmazonSmile.

On your first visit to AmazonSmile, you need to search for and select "National Emergency Number Association" to receive donations from eligible purchases before you begin shopping. Amazon will remember your selection, and then every eligible purchase you make on AmazonSmile will result in a donation.

Click here to learn more and here to start shopping now!
 
Make sure the addresses (email and postal) that we have on file for you are current! Please log in to your online member account to verify or update your information, or send an email to Bri Robinson.
 
OPS UPDATE
The NENA NG9-1-1 Education and Training Working Group has updated the Interim Text-to-9-1-1 Support documents to include the operational experiences and impacts from some of the early adopters. This document is a good reference for those 9-1-1 authorities planning to implement the interim text-to-9-1-1 solution. The document will be updated with information from other early adopters, so please let the working group know if your area has implemented Text-to-9-1-1 and would like to share your experiences.
 
The NENA PSAP Operations Committee is looking for work group volunteers to assist in updating NENA 56-508, Protocol for Handling Calls Regarding Human Trafficking Information Document. Human trafficking is a global issue that spans a variety of crimes, affecting communities both large and small, and PSAPs need to be able to identify potential human trafficking incidents and appropriately respond to situations. Individuals with working knowledge of human trafficking issues are encouraged to volunteer. To join the work group, please go here
 
The NENA PSAP Operations Committee, Contingency Planning Subcommittee, is looking for work group volunteers to assist in updating NENA’s Contingency Planning Documents in the 53 series, including 53-001, Communications Center/PSAP Disaster Contingency Plans Model Recommendations. Planning and preparing for a disaster, power outage or equipment malfunction is critical to PSAP operations. This subcommittee is looking for a mix of individuals with operational and/or technical knowledge of current and NG PSAP equipment, as well as knowledge of PSAP operations to assist in the updating of these documents. The commitment is participation for an hour a week on a conference call with committee members. Please complete the volunteer form to join this group.
 
NENA is seeking comments on a Candidate American National Standard (ANS) released today that identifies minimum training requirements for the use of TTY/TDD in public safety communications.

This standard, written in conjunction APCO, addresses the minimum training requirements, in general, necessary to foster levels of consistency for all personnel in an emergency communications environment assigned to answering TTY/TDD calls for service specifically in the public safety environment. This standard responds to the valid needs of the rapidly expanding and ever-changing industry, providing competent training standards while defining training in certain knowledge, skills, and abilities, and recognizing the need to supplement basic competencies with agency-specific information and existing equipment use parameters.

The draft standard can be downloaded for review here. Comments must be submitted via email by Jan. 26, 2015 and should include the name of the standard, line number in question, existing text, and proposed resolution.
 
TECH UPDATE
NENA/APCO Next Generation 9-1-1 Public Safety Answering Point (NG-PSAP) Requirements, NENA/APCO-REQ-001 (DRAFT), is available for Public Review and Comment until Jan. 30, 2015, at 5 p.m. ET.

This technical requirements document introduces requirements for a NG9-1-1 Public Safety Answering Point (PSAP) that is capable of receiving IP-based signaling and media for delivery of emergency calls conformant to the latest version of the NENA i3 Architecture document. An emergency call enters the i3 PSAP using Session Initiation Protocol signaling. NG9-1-1 encourages the creation of many new coordination and information access services to enrich collaborative interactions between all agencies involved in processing emergency service requests. This document is issued as NENA/APCO recommended requirements for functions and interfaces between an i3 PSAP and NG9-1-1 Core Services, and among Functional Elements associated with the i3 PSAP. This document is primarily intended to drive the development of one or more standards that meet the technical requirements specified herein. Unless otherwise indicated, the requirements in this document do not apply to products and services unless and until matching specifications are published in applicable standards. 

All comments shall be submitted by going here and then selecting "add a comment" just above the title "Document Details."  Please complete all requested data and "Save" OR if submitting multiple comments, select "Save and Add Another." 

You may contact the NENA Committee Resource Manager with any questions or concerns.
 
EMERGENCY COMMUNICATION NEWS
NENA recently launched a FREE email news service called Public Safety SmartBrief. It provides a weekly summary of news, trends, and updates on public safety issues—not just 9-1-1, but police, fire, and EMS. Knowledgeable editors handpick key articles from hundreds of publications, summarize them, and provide direct links to the original sources.
 
In other words, we do all the research and you get the latest news in your inbox or on your handheld device, absolutely free.

 
HELP WANTED
NENA's new and improved career center now offers more options and search functionality to job seekers and recruiters, including the ability to browse openings by category, subscribe to receive email notifications of new openings, and apply for openings directly online. Recruiters can now view and rate candidates applying for openings, search the resume database of available candidates (a members-only feature), and manage postings online.

Visit the Career Center to learn more.
 
UPCOMING EVENTS
Feb 22-25 | 9-1-1 Goes to Washington | Arlington, VA

Jun 27-Jul 2 | NENA 2015 Conference & Expo | Denver, CO

Oct 4-7 | NENA Development Conference | Austin, TX
 
UPCOMING EDUCATION COURSES
2.2-6.15 - Center Manager Certification Program (CMCP) - Charleston, SC - Register here!

3.9-13.15 - Center Manager Certification Program (CMCP) - Bloomington, IN - Register here!

Questions? Want to bring a course directly to you?
Visit our Host a Course page to find out how you can bring it directly to you. You can also contact NENA's Education & Operational Issues Director, Ty Wooten, for additional information.
 

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