9-1-1 Goes to Washington (#NENAGTW) brings you and hundreds of your fellow 9-1-1 professionals together with government leaders in our nation's capital to address today's most pressing 9-1-1 and emergency communications issues. #NENAGTW is the only event where you learn about the policy challenges facing 9-1-1 and then take immediate action to address them through dialogue with your elected and appointed officials.

Click here to register, here to book your housing, and here to learn more.

Note: Our host hotel and conference site was largely unaffected by the recent storms in Florida and they are ready to welcome us in January! 

Learn, Collaborate, & Contribute!
Get ready for the NENA Standards & Best Practices Conference, the one-of-a-kind event where you’re in the driver’s seat! This interactive, attendee-powered conference goes beyond learning about the latest issues and standards shaping 9-1-1 technology and best practices – it's your opportunity to actively contribute to the guidelines, resources, and documents that are transforming 9-1-1 operations, systems, and services. Register today to secure your seat at the table to help shape what’s next for 9-1-1 and push PSAPs to new heights!

With your peers from across the 9-1-1 universe, you’ll discuss and work to address the most pressing issues facing 9-1-1. No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it!

Click here to register, here to book your housing, and here to learn more.

The Future Now & the Future Tomorrow: Exploring the Potential of Artificial Intelligence
Join us for a transformative two-day Critical Issues Forum focused on today’s applications of Artificial Intelligence (AI) in your 9-1-1 center, as well as what the near future holds for AI-driven innovation. Gain insights into the most cutting-edge technologies and learn how to leverage AI to revolutionize your PSAP operations right now, as well as how to plan for tomorrow.

This event is your opportunity to not only hear from leading AI experts, but also experience how these technologies can revolutionize your 9-1-1 center right now! Don’t miss this chance to stay ahead of the curve — register now and explore the future of AI in public safety!

Disaster & Deployment Wellness
Thursday, November 14 | 5:00PM Eastern (live) or On-Demand
Free! Click here to register!

Join us for this interactive webinar that provides practical tools and support for managing the unique challenges that come with disaster and deployment situations.

You will have the opportunity to engage with a panel of experts through a live discussion, where you can ask questions in real-time and gain insights directly from front-line specialists. We will also address pre-submitted questions to ensure a comprehensive and inclusive dialogue that meets the needs of all attendees.

The webinar will conclude with a valuable resource-sharing segment, offering both immediate and long-term support options to aid in your wellness journey.

Can't attend on the 14th? Register now to receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

CEUs: Attend this webinar and receive one-half ENP re-certification point.

NENA seeks qualified candidates to serve as the Committee Resource Coordinator to assist in the support of the NENA Development Group efforts.

The Committee Resource Coordinator will be responsible for the administration of one or more NENA Standards and Best Practices Development workgroup activities. The position supports NENA’s status as an American National Standards Institute (ANSI) accredited Standards Development Organization (SDO) by ensuring all processes are followed to secure approval of any ANSI-candidate standards document.

Click here to learn more and apply. 

NENA is pleased to announce the publication of the ANSI-approved NENA Security for Next Generation 9-1-1 Standard (NG-SEC). The standard establishes the minimal guidelines and requirements for the protection of NG9-1-1 assets or elements within a changing business environment.

Thank you to the Security for NG9-1-1 Working Group members for committing their time and expertise to establishing this standard.

The NENA NG9-1-1 Operational Diversity and Redundancy Information Document provides guidelines and best practices to implement and maintain high-availability NG9-1-1 systems using diversity and redundancy.

Members of the Working Group are to download the document and submit comments by going here and then selecting Add a Comment from the Edit icon drop-down menu. All others are to download the document and submit comments by going here and then selecting Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and click Save or, if submitting multiple comments, select Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each.

All comments are due by December 1, 2024. You may contact the NENA Committee Resource Manager with any questions or concerns.

The NENA Virtual PSAP Management Standard, NENA-STA-046.3-202Y (DRAFT), an ANS candidate, is available for the 2nd Public Review and Comment. This document covers the technological, operational, human resources, and evolutionary requirements for expanding resources to meet the needs expected by the public for operating in a virtual environment.

As a Public Review 2, only the areas highlighted in yellow are open for comment. Members of the Working Group are to download the document and submit comments by going here and then select Add a Comment from the Edit icon drop-down menu. All others are to download the document and submit comments by going here and then select Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.

If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each.

All comments are due by December 9, 2024. You may contact the NENA Committee Resource Manager with any questions or concerns.

The NENA Standard for the Non-Conventional Means of Communicating With E9-1-1 provides E9-1-1 stakeholders with guidance that supports non-conventional emergency calls.

Members of the Working Group are to download the document and submit comments by going here and then select Add a Comment from the Edit icon drop-down menu.All others are to download the document and submit comments by going here and then select Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.

If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. 

The NENA Standard for Communications Center/PSAP Daily Personnel Operations provides recommendations to develop PSAP Operational Guidelines & Schedules.

Members of the Working Group are to download the document and submit comments by going here and then select Add a Comment from the Edit icon drop-down menu. All others are to download the document and submit comments by going here and then select Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.

If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each.

All comments are due by December 16, 2024. You may contact the NENA Committee Resource Manager with any questions or concerns.

NENA seeks volunteers to participate as a Working Group member for the Agency Systems Committee (ASC) Document Review Working Group. The first task of the ASC-Document Review WG will be to assess the NENA E9-1-1 PSAP Equipment Standard to determine if this ANSI approved standard should be reaffirmed or revised and to support the document to publication.

The working group seeks operational and technical subject matter experts in the User, Producer, and General Interest categories, as defined in Section 3 Document Development Process of the NENA Development Operational Procedures.

Ideally work group membership will include participants with:

• PSAP and dispatch operations management experience
• Experience designing Public Safety technology
• Experience designing and managing IP networks
• PSAP Administrators familiar with inter-agency communications
• Experience writing technical requirements

NENA seeks volunteers for the NENA Daily Personnel Operations Working Group to shepherd the draft of NENA Standard for Communications Center/PSAP Daily Personnel Operations through the document approval process. The working group has revised the current standard intended to provide recommendations to develop PSAP operational guidelines and schedules. The deliverable is intended to be an ANSI-approved standard.

A variety of expertise is sought from the public safety and 9-1-1 industries as well as those with experience in communications center personnel operations. Specifically, the working group seeks to add members in the ‘Producer’ and ‘General Interest’ interest categories although we welcome all who want to participate.

As defined in Section 3 Document Development Process of the NENA Development Operational Procedures, a Producer is a developer or provider of 9-1-1 related products or services, and a General Interest member is a member who does not fit into User or Producer, such as consultants or those who are part of state or federal agencies.

Click here to volunteer.

NENA seeks volunteers to support the update of the NENA Legacy Selective Router Gateway (LSRG) Standard. This activity, which will take place in the i3 Architecture Working Group, will involve updating the current standard to clarify: the generation and handling of Additional Data/EIDOs; the handling of 9-1-1 calls from non-initialized mobile devices; and transfers involving legacy PSAPs that are served by legacy Selective Routers that interconnect with an i3 ESInets/NGCS via an LSRG. Additionally, the Working Group will address any gaps in the current standard, including those that may have been identified through implementation experience. The deliverable is intended to be an ANSI-approved standard.

To support this effort, the Working Group seeks technical and operational participants of the User, Producer, and General Interest categories with expertise in the areas of:

• Legacy Selective Router functions and interfaces
• i3 NGCS functionality and interfaces
• i3 gateway system (LSRG, Legacy Network Gateway, Legacy PSAP Gateway) standards and deployments.

The Working Group meets every Thursday from 10:30 am to 12PM Eastern.