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Learn, Collaborate, & Contribute!
Get ready for the NENA Standards & Best Practices Conference, the one-of-a-kind event where you’re in the driver’s seat! This interactive, attendee-powered conference goes beyond learning about the latest issues and standards shaping 9-1-1 technology and best practices – it's your opportunity to actively contribute to the guidelines, resources, and documents that are transforming 9-1-1 operations, systems, and services. Register today to secure your seat at the table to help shape what’s next for 9-1-1 and push PSAPs to new heights!

With your peers from across the 9-1-1 universe, you’ll discuss and work to address the most pressing issues facing 9-1-1. No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it!

Click here to register, here to book your housing, and here to learn more.

The Future Now & the Future Tomorrow: Exploring the Potential of Artificial Intelligence
Join us for a transformative two-day Critical Issues Forum focused on today’s applications of Artificial Intelligence (AI) in your 9-1-1 center, as well as what the near future holds for AI-driven innovation. Gain insights into the most cutting-edge technologies and learn how to leverage AI to revolutionize your PSAP operations right now, as well as how to plan for tomorrow.

This event is your opportunity to not only hear from leading AI experts, but also experience how these technologies can revolutionize your 9-1-1 center right now! Don’t miss this chance to stay ahead of the curve — register now and explore the future of AI in public safety!

Click here to register, here to book your housing, and here to learn more.


From now through October 31, NENA is accepting session proposals for the NENA 2025 Conference & Expo taking place at the Long Beach Convention Center in Long Beach, CA from June 21-26.

Presenting a session at NENA 2025 allows you to share your knowledge and experience with an audience of 9-1-1 professionals eager to gain and share information. It is also your chance to give back to the profession and help inspire, inform, and educate attendees on important issues.

All session submissions will be reviewed and scored by content experts using the following criteria:

  • Relevance to the audience: Does the session topic align with the interests and needs of conference attendees? It should address current trends, challenges, or innovations within the field.
  • Clarity and focus of proposal: Is the session proposal well-written, with clear objectives and outcomes? The scope should be focused, providing a clear understanding of what attendees will gain from the session.
  • Originality and innovation: Does the session bring fresh perspectives or unique approaches? Topics that offer new insights or creative solutions are exciting to attendees.
  • Practical application: Does the session provide actionable insights or tools that attendees can use in their daily work? Sessions that offer practical takeaways or real-world applications are highly valued. 

Click here to learn more and submit your breakout proposal. 

NENA and 911 Authority, LLC are proud to establish a scholarship to honor the life, passion, integrity and career of Wendy Ann Day. This scholarship honors the mission of 9-1-1 policy and regulatory development, women’s empowerment within 9-1-1, and Wendy’s valuable contributions to the policy and regulatory aspects of public safety programs across the country.

This scholarship opportunity is open to women in the 9-1-1 industry who have not previously attended 9-1-1 Goes to Washington.

The scholarship recipient will receive the following: 

  • Complimentary registration to NENA's 9-1-1 Goes to Washington conference;
  • Four nights hotel accommodations; and
  • A travel stipend of up to $2,000 to help cover transportation costs to and from the event (provided as a post-event reimbursement against actual, incurred expenses).

Applications are due by November 15. Click here to learn more and apply. 

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RapidDeploy
10.09.24 | Center Training Officer (CTO) Program | Lillington, NC | Register
10.21.24 | Center Training Officer (CTO) Program | Henrico, VA | Register
10.28.24 | 9-1-1 Center Supervisor Program | Bismarck, ND | Register
10.30.24 | Center Training Officer (CTO) Program | Huntsville, AL | Register
11.06.24 | Enhanced Police Dispatching | ILO*| Register
11.07.24 | Preventing Telecommunicator Tunnel Vision | ILO*| Register 
11.11.24 | Center Manager Certification Program (CMCP) | Calmar, IA | Register
11.12.24 | Center Training Officer (CTO) Program | Stockton, CA | Register
11.12.24 | Addressing for NG9-1-1 | ILO* | Register
11.18.24 | Center Training Officer (CTO) Program | Hastings, MI | Register
11.19.24 | Center Training Officer (CTO) Program| Tacoma, WA | Register
12.04.24 | 9-1-1 Center Supervisor Program | Columbus, OH | Register
12.09.24 | Customer Service: Takes Seconds, Saves Minutes | Salt Lake, UT | Register
 
*ILO stands for Instructor-Led Online 
Association Business

NENA is pleased to open the nominations process for our 2025-26 Board of Directors election!

NENA’s Board of Directors leads the organization’s more than 22,000 members in advancing NENA’s mission to improve 9-1-1 through research, standards development, training, education, outreach, and advocacy. Through its leadership, the board ensures that the needs of the association and its members are being met today and that NENA is well-positioned for the future.

As a board member, you will fulfill essential responsibilities outlined in NENA’s bylaws, help guide NENA’s strategic vision, and ensure the association continues to provide the highest level of support and service to its members. This is your opportunity to provide the leadership needed to ensure NENA’s continued growth and success.

This election will be for the following positions:

  • Second Vice President
  • Northeastern Region Director
  • North Central Region Director
  • Canadian Region Director
Nominations are due by 5PM Eastern on November 3. Click here to learn more about board-service qualifications and to submit your nomination.

Document Announcements
Publishing errors have recently been detected in the yaml associated with NENA's Standard for the Conveyance of Emergency Incident Data Objects (EIDOs) between Next Generation (NG9-1-1) Systems and Applications. Corrections will be made to the NG9-1-1 Logging Service yaml stored here. A complete list of changes may be found in the "Reason for Issue/Reissue" table in the front of the document. If there are questions, please contact the EIDO Conveyance WG Co-Chairs.
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Having adjudicated all comments, the NENA Security for Next Generation 9-1-1 (NG-SEC) Standard is now considered "stable." Per NENA IPR & Antitrust Policy, Section 4.5.1 "Stable Form Notice" is being issued. Click here to view it.
Volunteers Wanted

NENA seeks volunteers to support the update of the NENA Next Generation 9-1-1 Security (NG-SEC) Audit Checklist. The Security Audit Checklist WG will update the current audit checklist to meet the requirements specified in the anticipated NENA Security for Next Generation 9-1-1 (NG-SEC) Standard. Additionally, the group will explore integrating a cross reference guide to other security standards common to PSAPs.

The working group seeks operational and technical subject matter experts. Ideally work group membership will include:

  • 9-1-1 personnel to include dispatchers, supervisors, and administration;
  • Industry partners to include those in the private sector involving technology, consulting, and training; and
  • Those that guide users through the security process.

The working group will meet every Thursday from 3-5PM Eastern, starting November 7.

Click here to volunteer!
Because 9-1-1 Is All We Do!
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