![]() |
||||||||||||||||||
Archive | Subscribe | Print Friendly | The Call Magazine | www.nena.org | ||||||||||||||||||
![]()
Thanks to all who helped make #NENA2024 such an amazing event! A big thanks goes out to our sponsors, speakers, exhibitors, volunteers, and especially the attendees who took the time out of their busy lives to join us in Florida! Thank you to everyone who helped us raise more than $35,000 for 9-1-1 scholarships during the conference, including our donation-match partner, RapidSOS! You can help us provide even more vital training opportunities to members of our 9-1-1 family by texting NENA to 91999 and clicking the link in the reply message to complete your donation! Head over to the NENA Facebook page for pictures from the conference! Join us in congratulating our new Board of Directors President, Melanie Jones, ENP. See videos that celebrate our award winners (Chapter Challenge | Presidential | McMurray Scholarship); recognize our Gold Line Scholarship recipients; acknowledge our newest Partner in Education Recognition (PIER) program certificate recipients; and show off highlights of the conference. You can also see a feature interview about this year's Stanton Award Winner, Vicki Pickett, ENP. Couldn't make it to the conference or want to view recordings of sessions you missed? The NENA 2024 Live Learning Center will be available soon! It's never too late to explore the expo hall! Check out the exhibitor roster and visit their websites. Plan now to join us in Long Beach, CA for #NENA2025!
![]()
What PSAPs Are Saying About Their NG9-1-1 Call-Routing Deployment
Sponsored by Motorola Solutions Wednesday, July 24 | 12PM Eastern (live) or On-Demand Free! Click here to register! Whether your PSAP has deployed NG9-1-1 call routing, are in the process, or are still deciding, this webinar offers new insights into why call routing is the cornerstone to the NG9-1-1 journey. Hear Tenea Reddick, 911 Director, City of Baltimore, MD, and Bob Finney, Director of Communications Technology, Collier County Sheriff’s Office, FL and Sam Bard, Product Director, NGCS Services, Motorola Solutions, share their experience and outlook on what it means to implement call routing starting with the justification to the actual deployment and impact to day to day operations. Can't attend on the 24th? Register now and access the on-demand archive via the registration landing page. CEUs: Attend this webinar and receive one-half ENP re-certification point. Webinar Access Info: Link provided automatically via email upon registration. Questions? Contact Sean Sullivan with Team Lightbulb. 07.08.24 | Leadership in the 9-1-1 Center | Lancaster, OH | Register
07.12.24 | Liability Issues in the 9-1-1 Center | Northport, AL | Register
07.16.24 | Preventing Telecommunicator Tunnel Vision | ILO* | Register
07.22.24 | (5-day course) Center Manager Certification Program (CMCP) | Helena, MT | Register
07.22.24 | Advanced Police Dispatching | ILO* | Register
07.23.24 | (3-day course) Center Training Officer Program | Richmond, TX | Register
07.24.24 | Enhanced caller Management | ILO* | Register
07.25.24 | Quality Assurance: Achieving QA/QI in the PSAP | Bridgeport, WV | Register 07.26.24 | Leadership in the 9-1-1 Center | ILO | Register 08.02.24| SOP Development: Refining & Enhancing Your 9-1-1 Center | ILO* | Register
08.06.24| (3-day course) Center Training Officer Program | Williamsburg, IA | Register
08.06.24| (3-day course) 9-1-1 Center Supervisor Program | McDonough, GA | Register
08.12.24| Advanced Fire Dispatching | ILO* | Register
*ILO stands for Instructor-Led Online
![]()
Melanie Jones, ENP, is the new president of NENA: The 9-1-1 Association. A veteran of 9-1-1 operations in North Carolina, Jones now leads the organization’s more than 22,000 members in advancing NENA’s mission to improve 9-1-1 through research, standards development, training, education, outreach, and advocacy.
In remarks to NENA’s membership at the NENA 2024 Conference and Expo in Orlando, Florida, Jones issued a challenge to the association’s community of 9-1-1 professionals: "Be the reason people trust 9-1-1. I want that trust between 9-1-1 and the public to be rock solid. When an individual picks up the phone and dials 9-1-1, you are at the other end of the line. You are the trusted voice of help when help is needed the most..
Jones is a 35-year public-safety veteran, having served as a 9-1-1 telecommunicator, shift supervisor, and operations manager. Currently, she serves as the Executive Director of Guilford Metro 911, one of the largest consolidated centers in North Carolina.
Click here to read more.
![]() The NENA Standard for the Conveyance of Emergency Incident Data Objects (EIDOs) Between Next Generation (NG9-1-1) Systems and Applications defines how EIDOs are conveyed between Functional Elements.
Members of the Working Group are to download the document and submit comments by going here and then select Add a Comment from the Edit icon drop-down menu. All others are to download the document and submit comments by going here and then select Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and Save or, if submitting multiple comments, select Save and Add Another.
If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. For example:
All comments are due by August 10, 2024. You may contact the NENA Committee Resource Manager with any questions or concerns.
![]()
NENA seeks to fill a vacancy on the Education Advisory Board (EAB) – the team charged with carrying out NENA’s educational mission. The EAB:
Candidates are required to be NENA members in good standing who possess the skills necessary to support and direct NENA’s educational mission and goals. Candidates holding the Emergency Number Professional (ENP) certification are preferred. Learn more about the commitments associated with serving on the EAB here. Applications are due by Friday, July 19. Click here to apply. NENA seeks volunteers to shepherd the completed draft of the NENA Standards for 9-1-1 Professional Education through the document review process. Specifically, the working group seeks to add members in the Producer and General Interest categories. A Producer is one who develops or provides 9-1-1 related products or services and a General Interest member is a one who does not fit into User or Producer, such as a consultant or one who is part of a state or federal agency. The Working Group meets on Thursdays from 1PM - 2PM Eastern Click here to volunteer! Email the WG Co-Chairs, Eric Parry and Jacquelynn Costa with any questions.
|
||||||||||||||||||