Learn, Grow, Connect, & Discover at NENA 2024!

At NENA 2024, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than one-hundred hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2024 is the must-attend event of the year. Don’t miss your chance to be a part of it!

**New for 2024** events include our first-ever Frontline Forum; the PSAP Empowerment Exchange; and the AI & Public Safety Workshop – all included in your full-conference registration! Learn more about these special events here.

Register by Friday & Save! #NENA2024 Early-Bird pricing expires Friday! Register now and save big!

Housing Update: Due to overwhelming demand and a sell-out at our host hotel and conference site, the Gaylord Palms, we've added a block of rooms at the nearby Courtyard Orlando Lake Buena Vista. Shuttle service will be provided to and from the Gaylord. Click here to book your room at the Courtyard. 

Last week, in celebration of TC Week, NENA and Motorola Solutions announced a partnership to offer five scholarships for telecommunicators to sit for the ENP Exam this summer, fall, or winter.

Anyone who has achieved this certification will tell you it has changed their careers and helped them level up as 9-1-1 professionals. If you are a current NENA member in the Telecommunicator membership category and are eligible to sit for the exam, consider applying for this scholarship!

Applications are being accepted now through April 30. Click here to apply.

NENA is proud to offer seven Women in 9-1-1 (WIN) scholarships to the upcoming #NENA2024 Conference & Expo!

This scholarship opportunity is open to any female 9-1-1 professional with at least two years of experience and in good standing with her current employer.

Previous scholarship recipients and those who have previously attended a NENA national annual conference are NOT eligible for this award.

Each scholarship recipient receives:

• Complimentary registration to the NENA 2024 Conference & Expo;
• Complimentary registration for a one-day pre-conference course of choice at NENA 2024; and
• A $1,000 travel stipend.

To be eligible for a scholarship, you must complete and submit the scholarship application, including the upload of your long-answer essay to the question, "If you could bring a unique process or technology into your emergency communication center, like AI-powered technologies, reflect on how you believe these can contribute to improving the efficiency and inclusiveness of your center's operations?"

Applications will be accepted through April 22, 2024. Scholarship winners will be notified no later than mid-May.

Click here to apply!

Creating & Maintaining High-Performing Teams
Wednesday, April 24 | 3PM Eastern (live) or On-Demand
FREE for NENA Members | Click here to register!

Building a high-performing team doesn’t happen overnight; it takes deliberate planning, execution, and follow through of sound, proven strategies and techniques. With the right plan in place, you can empower your team to succeed and thrive. Attend this webinar to learn about how you can put your center on the path to high performance through:

• Training methods and standards;
• Clarity of mission and values;
• Consistent leadership and feedback;
• And more!

We have changed webinar platforms and added new attendee benefits!
NENA is excited to be using a new online-learning platform for our #WebinarWednesday offerings. On the day of the webinar, you will need to be logged in to your nena.org account, so please note your username and password. Once logged in, you can access the live webinar via the link in your registration-confirmation email.

Once the webinar concludes, you will be able to complete a knowledge check and fill out an evaluation to receive a certificate of completion.

If you can't attend the live broadcast, then you can watch the webinar on-demand and/or download presentation materials via the same link from your registration email the day after the live webinar airs.

Can't attend on the 24th? Register now and watch later via the link in your registration-confirmation email.

Presenter: Robert Mann – Semper Fi Professional Development, Inc.

CEUs: Attend this webinar and receive one-half ENP re-certification point.

Webinar Access Info: Live and on-demand webinar link provided automatically via email upon registration.

Questions? Contact Lisa Fulton with the NENA Education team.

The NENA GIS Data Transition Information Document offers guidance to assist those who have been tasked with becoming Geographic Information System (GIS) Data Providers for Next Generation 9-1-1 (NG9-1-1) or are otherwise involved in planning or executing an NG9-1-1 data transition.

As a Public Review 2, only the areas highlighted in yellow are open for comment.

Members of the Working Group may download the document and submit comments by going here and then selecting "Add a Comment" from the "Edit" icon drop down options. All others may download the document and submit comments by going here and then selecting "Add a Comment" from the "Document Actions" icon drop down. Please complete all requested data and "Save" OR if submitting multiple comments, select "Save and Add Another." If you receive an error when adding a comment, please email the comment(s) directly to the Committee Resource Manager.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each (ex. Page 22, Line 761: Correct moist to most). If the correction is within a table, please provide the table name and page number of the error and your recommended change.

All comments are due by May 13, 2024. You may contact the NENA Committee Resource Manager with any questions or concerns.

NENA will soon be launching its first cohort of the Transformative Empowerment and Mentoring (TEAM) Program. A significant and integral part of the six-month program is the monthly meetings with all of the mentors and proteges together. The Mentoring Committee seeks volunteers for an approximately two-month commitment to help design these structured, facilitated meetings with interactive content that will benefit everyone in the cohort on their journey of professional development and personal discovery.

Interested in volunteering? Email committee co-chair Cindy McCraw.

NENA seeks volunteers to help update the NENA Standard for 9-1-1 Call Processing. The document revision will include updates to support the Next Generation 9-1-1 call processing environment and ensure all methods in which calls are processed are addressed. The working group will also develop a scope for future evidence-based research for the development of call processing requirements.

The working group seeks operational and technical subject matter experts. Ideally, work group membership will include 9-1-1 personnel (dispatchers, supervisors, and administration); industry partners, especially those from technology, consulting, and training companies; data scientists; and researchers.

The working group will meet every other Tuesday from 2:00PM to 3:30PM Eastern starting May 14th.

Click here to volunteer!

NENA seeks a new Working Group Co-Chair for the Virtual PSAP Management (VPM) Working Group. The VPM WG is in the Public Review approval stage and needs assistance to shepherd the document through to published. The document is an ANSI-candidate document.

A Working Group Co-Chair is not required to hold a NENA membership or to be a subject-matter expert (SME). The applicant should possess administrative, facilitatory, and/or management skills related to meeting facilitation, preparation of agendas and notes, document creation and management, and overall working group discussion. Training will be provided. More information on the Roles and Responsibilities of Working Group Chairs can be found in the NENAkb and NENA-ADM-001, section 7.3.

If you are interested in applying for the VPM Working Group Co-Chair role, please complete the application located at the bottom of the Development Steering Council webpage, under NENA Development Group Documents, and return via email to the PSAP Logistics Committee Co-Chairs Amy McDowell and Diane Harris.

NENA seeks volunteers for the NENA Standard for Emergency Incident Data Object (EIDO) Work Group to shepherd the draft standard through the document review process. The group is responsible for the data content and format of the Emergency Incident Data Object, which is the representation of incident state in a Next Generation 9-1-1 system. In NG9-1-1 an Incident is a real world event that may be the subject of one or more emergency calls. The EIDO is the fundamental data object for incident state, used extensively in NG9-1-1 to exchange incident data among agencies and functional elements within an agency.

We are looking for people with operational and/or technical experience in emergency incident processing, CAD and Call Handling systems, or in designing or using JSON objects.

Click here to volunteer.