NENA is happy to announce the availability of fifty Gold Line Telecommunicator Continuing Education Scholarships!

This scholarship opportunity is open to any telecommunicator, call taker, or dispatcher with at least one year of experience and in good standing with his or her current employer. Supervisory and other managerial personnel are not eligible for this award, nor are previous annual conference scholarship recipients. Each Telecommunicator Continuing Education Scholarship recipient receives: 

• Complimentary registration to the NENA 2024 Conference & Expo;
• Complimentary registration for a one-day pre-conference course of choice at NENA 2024; and
• A $1,000 travel stipend.

To be eligible for a scholarship, you must complete and submit the scholarship application and provide a current resume. Applications will be accepted through March 15, 2024. Scholarship winners will be notified no later than early-April.

Click here to apply for a scholarship.

The William E. Stanton Award is NENA's highest honor. It is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further NENA's goals. Nominations for this prestigious annual award are now open.

Click here for additional information on the award, including criteria, past recipients and more. Click here to submit your nomination online. The deadline for nominations is March 31, 2024.

NENA has established a scholarship program to honor the commitment of William "Bill" McMurray, ENP, Past President, to the mission of NENA and 9-1-1 education. The scholarship will be awarded for the NENA 2024 Conference & Expo, and covers the conference registration fee and four nights of lodging at a conference hotel (to be determined by NENA upon awarding of scholarship). Travel expenses to and from the conference and meals are not included in this award.

Please visit the scholarship webpage for information about the criteria, application procedure, and responsibilities. Click here to submit your application online. The application deadline is March 31, 2024.

Employee wellness has become a focal point for many agencies and needs to be a top priority; we have learned that employee engagement, personal well-being, and empowerment lead to a successful and productive working environment.

This webinar provides you with ideas about how you can create an inclusive and positive foundation that will support your team. Learn how to celebrate employee success through a people-centric model that enhances the quality of employee relationships and engagement.

Can't attend on the 21st? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

CEUs: Attend this webinar and earn one-half ENP re-certification point.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

Watch these special webinars featuring the candidates for the NENA Board of Directors. The candidates introduce themselves and share their campaign messages, then, a Q&A session moderated by a NENA Past President provides additional insights. Don't miss this opportunity to hear from your Board of Directors candidates before voting opens on March 15.

The NENA Virtual PSAP Management Standard covers the technological, operational, human resources, and evolutionary requirements for expanding resources to meet the needs expected by the public for operating in a virtual environment.

Members of the Working Group can download the document and submit comments by going here and selecting Add a Comment from the Edit icon drop-down menu. All others can download the document and submit comments by going here and then selecting Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and click Save, or, if submitting multiple comments, click Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each (ex. Page 22, Line 761: Correct moist to most). If the correction is within a table, please provide the table name and page number of the error and your recommended change.

All comments are due by April 1, 2024. You may contact the NENA Committee Resource Manager with any questions or concerns.

The NENA Demarcation Points in NG9-1-1 Information Document describes potential points of demarcation in transitional and end-state Next Generation 9-1-1 (NG9-1-1) architectures.

Members of the Working Group can download the document and submit comments by going here and selecting Add a Comment from the Edit icon drop-down menu. All others can download the document and submit comments by going here and then selecting Add a Comment from the Document Actions icon drop-down menu. Please complete all requested data and click Save, or, if submitting multiple comments, click Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each (ex. Page 22, Line 761: Correct moist to most). If the correction is within a table, please provide the table name and page number of the error and your recommended change.

All comments are due by March 25, 2024. You may contact the NENA Committee Resource Manager with any questions or concerns.

NENA seeks volunteers for the NENA PSAP and Railroad Interactions Working Group to shepherd the draft standard through the document approval process. The working group has revised the current standard intended to aid PSAPs, railroad communication centers, and railroad personnel in the development and implementation of standard operating procedures for emergency communications protocols pertaining to railroad and railroad related emergencies.

A variety of expertise is sought from the public safety and 9-1-1 industries, as well as those with experience in railroad operations and related areas. The working group seeks to add members in the Producer Interest Category, although we welcome all who want to participate. A Producer is defined as a developer or provider of 9-1-1 related products or services

Click here to join the PSAP/Railroad Interactions Working Group.