Thanks to all who helped make #NENA2023 such an amazing event! A big thanks goes out to our sponsors, speakers, exhibitors, volunteers, and especially the attendees who took the time out of their busy lives to join us in Texas!

Thank you to everyone who helped us raise more than $25,000 for 9-1-1 scholarships during the conference, including our donation-match partner, RapidSOS! You can help us provide even more vital training opportunities to members of our 9-1-1 family by texting NENA to 91999 and clicking the link in the reply message to complete your donation!

Head over to the NENA Facebook page for pictures from the conference!

Join us in congratulating our new Board of Directors President, Charles Cullen, ENP.

See videos that announce the launch of our new Transformative Empowerment and Mentoring (TEAM) Program; celebrate our award winners; recognize our Gold Line and Women in 9-1-1 scholarship recipients; acknowledge our newest Partner in Education Recognition (PIER) program certificate recipients; and show off highlights of the conference. You can also see a feature interview with this year's Stanton Award Winner, Roger Hixson, ENP.

Couldn't make it to the conference or want to view recordings of sessions you missed? The NENA 2023 Live Learning Center will be available soon!

It's never too late to explore the expo hall! Check out the exhibitor roster and visit their websites.

Plan now to join us in Orlando, FL for #NENA2024!

NENA is proud to announce the launch of the new Transformative Empowerment and Mentoring (TEAM) Program. This six-month long program is another way NENA will help empower future leaders of the 9-1-1 community to achieve personal and professional growth.

TEAM Program participants will receive personalized guidance, support, and inspiration by fostering meaningful, transformative connections centered around growth, diversity, and respect

"Being a mentor is one of the most fulfilling, impactful, and meaningful things one person can do for another," said NENA Immediate Past President, Laurie Anderson, ENP. "I'm so excited about this program that is going to help the 9-1-1 leaders of tomorrow grow, flourish, and reach their full potential."

Apply here to be a TEAM mentor.

Prospective mentees should click here to be considered for the first TEAM cohort, beginning this fall.

Click here to learn more!

NENA is seeking participants for its 11th NG9-1-1 Industry Collaboration Event (ICE) scheduled to be held on November 1 – 3, 2023. This event will largely repeat and expand upon ICE 10, which focused on NENA i3 Standard for Next Generation 9-1-1, Version 3, and related standards. ICE 11 will include an additional focus on the creation, logging, and conveyance of Emergency Incident Data Object (EIDO) through NextGen Core Services and NG PSAP systems (call handling and CAD). 

Click here to learn more. 

*ILO stands for Instructor-Led Online

Visit the NENA Education Calendar to see additional upcoming classes in your area and online! 

Charles Cullen, ENP, is the new president of NENA: The 9-1-1 Association.  A veteran of 9-1-1 operations in California, Cullen now leads the organization’s more than 20,000 members in advancing NENA’s mission to improve 9-1-1 through research, standards development, training, education, outreach, and advocacy.

In remarks to NENA’s membership at the NENA 2023 Conference and Expo in Grapevine, Texas, Cullen shared his commitment to "...moving Next Generation 9-1-1 forward; seeing telecommunicators reclassified as a protective service occupation; furthering diversity, equity, and inclusion; addressing the 9-1-1 staffing crisis; and helping everyone in our community improve their wellness and resiliency." 

Click here to read more. 

The NENA Security for Next Generation 9-1-1 Standard establishes the minimal guidelines and requirements for the protection of NG9-1-1 assets or elements within a changing business environment.

Members of the Working Group may download the document and submit comments by going here and  selecting "Add a Comment" from the "Edit" icon drop down options. All others may download the document and submit comments by going here and then selecting "Add a Comment" from the "Document Actions" icon drop down options. Please complete all requested data and click "Save," or, if submitting multiple comments, click "Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by July 3, 2023. You may contact the NENA Committee Resource Manager with any questions or concerns.

Click here to take action and help ensure the passage of legislation that would fund the NG9-1-1 transition!

On behalf of the hard-working people of America’s 9-1-1 emergency call centers, NENA applauds the FCC’s approval of this NPRM, which would lead to clearer NG911 service requirements for all telecom service providers. We have long advocated for a fair and workable regulatory framework that would require all entities involved in a 9-1-1 call to provide end-to-end NG9-1-1 capabilities by a date certain. This rulemaking ultimately will accelerate the provision of faster, more accurate emergency response services and help eliminate the costly maintenance of legacy 9-1-1 systems. We look forward to working with the Commission and all parties in developing such a framework under the proposed rulemaking.