Happy TC Week from the NENA staff and board! Thank you for all you do to keep our communities safe! Visit the NENA Facebook page to view and share TC Week videos and messages of appreciation.

NENA is proud to announce its groundbreaking partnership with BetterHelp, the world's largest e-counseling platform, to provide mental-health resources to 9-1-1 professionals. As the first national public safety association to offer such a service, NENA is taking a stand to prioritize the mental health and wellbeing of 9-1-1 heroes during National Public Safety Telecommunicator Week (NPSTW) and beyond.

9-1-1 professionals often bear the weight of traumatic and stressful situations in their daily work. Through this exclusive partnership, BetterHelp is offering a free month of counseling and 15% off monthly subscriptions for NENA members, making it easy for them to seek and receive help at any time, from anywhere.

Learn more about BetterHelp here. On April 10, NENA members received an invitation directly from BetterHelp to unlock their free month and ongoing discount.  

Click here to learn more. 

An ENP scholarship opportunity is now available to current NENA members who meet the eligibility requirements for ENP Certification and plan to sit for the exam by February 2024.

Five ENP scholarships will be awarded (one per membership region). Each scholarship recipient will receive complimentary registration to take the ENP exam during the Summer 2023, Fall 2023, or Winter 2024 examination periods.

Candidates must complete and submit the online application by Friday, April 14. Scholarship winners will be notified by Friday, April 28.

NENA is proud to offer four Women in 9-1-1 (WIN) scholarships to the upcoming #NENA2023 Conference & Expo!

This scholarship opportunity is open to any female 9-1-1 professional with at least two years of experience and in good standing with her current employer.

Previous scholarship recipients and those who have previously attended a NENA national annual conference are NOT eligible for this award.

Each scholarship recipient receives:

• Complimentary registration to the NENA 2023 Conference & Expo;
• Complimentary registration for a one-day pre-conference course of choice at NENA 2023; and
• A $1,000 travel stipend.

To be eligible for a scholarship, you must complete and submit the scholarship application, including the upload of your long-answer essay to the question, "What’s keeping your boat afloat? With all that has changed in 9-1-1 during the pandemic and since, how are you remaining passionate, committed, and connected to your work?"

Applications will be accepted through April 21, 2023. Scholarship winners will be notified no later than mid-May.

Click here to apply!

Learn, Grow, Connect, & Discover at NENA 2023!
At NENA 2023, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2023 is the must-attend event of the year. Don’t miss your chance to be a part of it!

Click here to register online and here to book your housing.

Your Role in Securing an Interoperable NG9-1-1 Future
Monday, May 8 | 3PM Eastern (live) or On-Demand
FREE! Click here to register!

In NG9-1-1, PSAPs and agencies can coordinate response like never before, sharing calls and data to provide enhanced situational awareness and mutual assistance across jurisdictional boundaries. How can you, as a 9-1-1 professional, get ready to secure your own NG9-1-1 network and interoperate securely with other agencies? In this webinar, you will learn:

• How the PSAP Credentialing Agency (PCA) is used to establish identity within, and ensure secure interoperability throughout, NG9-1-1;
• What Public Key Infrastructures (PKIs) are and why they are necessary; and
• What you can do to utilize the PCA in your current, or forthcoming, NG9-1-1 system.

Can't attend on the 8th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the twelve-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

*ILO stands for Instructor-Led Online

Visit the NENA Education Calendar to see additional upcoming classes in your area and online! 

Magoski elected 2nd Vice President, will serve as association President in 2025-26; Fletcher elected Northeastern Region Director

Earlier this week, NENA announced that Lee Ann Magoski, ENP of Monterey County (CA) Emergency Communications Department and Mark Fletcher, ENP of 911inform have been elected by the organization’s members to serve on its Board of Directors and help lead the association’s mission to improve 9-1-1 through standards development, training, thought leadership, outreach, and advocacy. 

Incumbents retained their seats in the two other board elections, with Leah Hornacek, ENP and Holly Barkwell, ENP continuing to serve in the positions of North Central Director and Canadian Director respectively.

Click here to read more.

The NENA Board of Directors is pleased to share with the membership NENA’s 2023-25 Strategic Plan. Developed by NENA’s Board and staff, the plan provides clear direction for the Association. By focusing on the five priority areas detailed in the plan, NENA will continue to be responsive to the needs of the membership, maintain a future-focused orientation, and expand our reputation as the association for all things 9-1-1.

Pursuant to NENA's Bylaws, notice is hereby given that the membership of the National Emergency Number Association will hold an annual meeting during the NENA 2023 Conference & Expo at 5:15PM on Sunday, June 18, 2023 in the Gaylord Texan’s Yellow Rose Ballroom in Grapevine, TX. The membership is advised of the following agenda:   

I. Discussion of, and voting on, proposed bylaws changes
II. Announcement of next annual conference site and dates
IIi. Reports of activities and financial condition of the association
IV. Announcement of election results
V. Members’ questions

Version 2 (v2) of the NG9-1-1 GIS Data Model Templates directly interprets version 2 of the NENA Standard for NG9-1-1 GIS Data Model provide a standardized schema for the exchange of data between agencies and their vendors. In addition, the GIS Data Model Templates ensure that the NG9-1-1 GIS Data Model is not interpreted differently between entities.

For v2, the GIS Data Model Templates were migrated to NENA’s GitHub Repository to improve version control management. In addition to aligning the GIS Data Model Templates to the latest version of the NG9-1-1 GIS Data Model, the following enhancements were included: 

• Refactored Python script to support ArcGIS Desktop 10.2 or later and ArcGIS Pro.
• Added ArcGIS Toolboxes for ArcGIS Pro and ArcGIS Desktop 10.x.
• Added extensive documentation. 

While the primary purpose of the GIS Data Model Templates is to provide a standardized schema for the exchange of data between agencies and their vendors, the scripts and tools provided may be used by GIS Data Providers as a template for managing their own NG9-1-1 data. Each GIS Data Provider is expected to adapt the scripts and extend the schema to meet their specific organizations’ needs and requirements.

Currently, two data structures are provided as part of the NG9-1-1 GIS Data Model Templates package: An open-source version based on a PostgreSQL/PostGIS database and a version based on the Esri File Geodatabase format. The templates are available here.

Publishing errors have recently been detected in NENA's i3 Standard for Next Generation 9‑1‑1, "errata" updates have been issued, and corrections have been made. STA-010.3b corrects several errors in the yaml files that define i3 interfaces as well as correcting several text errors. STA-010.3c fixes several terminology inconsistencies and updates the example call flow appendix to correct some errors found in the diagrams. STA-010.3d fixes Section 4.12.3.7 LogEvent Types and the GitHub OpenAPI Interface description (Appendix E).

A complete list of changes may be found in the "Reason for Issue/Reissue" table in the front of the document. Implementors should update their V3 interfaces to use the corrected yaml files. All approved changes have been merged to main. If there are questions, please contact the i3 Architecture WG Co-Chairs.

The NENA Information Document for GIS Data Stewardship for Next Generation 9-1-1 will assist Geographic Information Systems (GIS) and Public Safety Answering Point (PSAP) staff in understanding and adopting best practices related to managing specific GIS data layers in support of Next Generation 9-1-1 (NG9-1-1) deployments.

As a Public Review 2, only the areas highlighted in yellow are open for comment.

Members of the Working Group are to download the document and submit comments by going here and then selecting Add a Comment from the Edit icon drop-down menu.

All others may download the document and submit comments by going here and then selecting Add a Comment from the Document Actions icon drop-down menu.

Please complete all requested data and click save, or, if submitting multiple comments, selecting Save and Add Another.

If you are providing Editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by May 2, 2023. You may contact the NENA Committee Resource Manager with any questions or concerns.

NENA seeks volunteers for a new working group to address specific items identified as future work in ISF GIS Data Model v3. The scope of this working group is limited to these items:    

• Align the NENA NG9-1-1 GIS Data Model with NENA i3 Standard for Next Generation 9-1-1.
• Incorporate critical updates noted by the CLDXF-CA workgroup.
• Discuss and resolve critical items from 3D GIS Requirements WG.
• Include updated GIS Data Templates alongside GIS Data Model version release.
• Move Appendix B from NENA i3 Standard for Next Generation 9-1-1 into NENA NG9-1-1 GIS Data Model as an alternative to flat file structure.
• Consider CLDXF v2 alignment, dependent upon status of that publication.

Volunteers for this work group should have a variety of expertise with GIS data management and need to have a solid understanding of the NENA Standard for NG9-1-1 GIS Data Model and one or more of the following:

• NENA Requirements for 3D Location Data for E9-1-1 and NG9-1-1
• NENA i3 Standard for Next Generation 9-1-1
• Work underway in CLDXF v2 workgroup
• Work underway in CLDXF-CA workgroup

Participants with the following experience and/or skills are especially needed: 

• Experience in building and managing 3D location GIS data (3D building shapes and terrain in particular)
• Understanding of i3 functional elements (ECRF, LVF, MDS, GCS, MCS in particular) and their impacts on GIS data structure
• Expertise in relational database structure within GIS

When signing up for the WG, please document which of these skills you possess in the "Knowledge, Skills, Abilities You Offer" section of the form. WG members will be required to participate in at least one of the subgroups that will be formed to focus on a specific scope item. Skillsets will be taken into consideration when subgroups are formed, and members may need to provide additional information regarding their related experience when they submit their request to join this working group.

Ninety-minute calls are held every Thursday at 2PM Eastern.

Click here to volunteer.

The NG-SEC working group re-convened in 2017 to produce a second version of the NENA NG-SEC standard. Work to produce the standard was substantially completed through the All Committee Review step per NENA standards development procedures. The scope of this working group going forward is to shepherd the completed draft of the standard through the public review process to produce an ANSI approved version of the standard.

A variety of expertise is sought for the volunteers for this working group, such as operational and technical experience, and those that guide users through the security process.

Calls are held on Mondays from 3PM to 5PM Eastern.

Click here to volunteer.

NENA seeks volunteers with operational experience and with wireless carrier or text control center knowledge for the Text-to-911 Topics Working Group to update the text-to-911 informational documents. Document updates may include:

• Handling Text-to-9-1-1 in the PSAP Information Document
• PSAP Interim Text-to-9-1-1 Training Documents
• Text-to-9-1-1 Public Education Plan Reference Document
• Interim SMS Text-to-9-1-1 Information and Planning Guide

Meetings will be held on Thursdays at 12:00PM Eastern.

Click here to join!