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Learn, Grow, Connect, & Discover at NENA 2022! Click here to register and here to book your housing. Download a copy of the conference brochure here. Register for the Run for 9-1-1, too! The run/walk promotes healthy living among 9-1-1 professionals, gives the greater Lousiville community, and supporters from around the country, a chance to say "thank you" to 9-1-1, and generates funds for scholarships and 9-1-1 training opportunities. Click here to register. Training Update
Mission Possible: Aligning New Technologies to Your Agency's Mission and Operational Objectives As you implement new NG9-1-1 and cloud technologies, what changes will be required to support your mission and achieve operational objectives? Will you need to make adjustments? Or, do you expect the technology to accommodate your day to day operations? Join this webinar for a peer-to-peer discussion as panelists peel back the layers to help answer the question: What is the impact of new technology on agency operations? You will walk away from the webinar with a greater understanding of the role of new technologies, what you should expect, and the reasonable path forward for your next steps. Can't attend on the 1st? Register now and you will have access to the on-demand webinar archive via the registration landing page. Presenters: Stacy Hardy - Manatee County Emergency Communications | Michael Spencer - Memphis PD | Anita Pitt - Brazos Valley Council of Governments | Col. Jim Wolfinbarger, (Ret.) - Motorola Solutions CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section. Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration. The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program. 06.02.22 | Preventing Telecommunicator Tunnel Vision | ILO* | Register
06.07.22 | Liability Issues in the 9-1-1 Center | Warrenton, GA | Register 06.20.22 | Advanced Police Dispatching | Glendale, AZ | Register
06.22.22 | (3-day course) | Center Training Officer (CTO) Program | Colorado Springs, CO | Register
06.23.22 | Enhanced Caller Management | ILO* | Register
06.27.22 | Serving Equally: Removing Bias-based Inequities From 9-1-1 | Castle Hayne, NC | Register
06.27.22 | (5-day course) | Center Manager Certification Program (CMCP) | Morris Plains, NJ | Register
*ILO stands for Instructor-Led Online
Visit the NENA Education Calendar to see additional upcoming classes in your area and online!
Document Announcements
The abundant availability of Internet access and increasing development of websites and smart phone applications available to the public that allow individuals to quickly communicate information about themselves in a digital world has transformed how society communicates. The NENA Standard for Social Media Emergency Requests assists PSAPs in establishing standards in the handling of emergency requests for public safety assistance that originate on social media networks and interacting with providers for exigent circumstances.
The NENA Standard for NG9-1-1 GIS Data Model defines the Geographic Information Systems (GIS) Data Model, which supports the NENA Next Generation 9‑1‑1 (NG9‑1‑1) Core Services (NGCS) of location validation and routing, both geospatial call routing or to the appropriate agency for dispatch. This model also defines several GIS data layers (layers) used in local Public Safety Answering Point (PSAP) and response agency mapping applications for handling and responding to 9‑1‑1 calls. As this is a second review, only the highlighted text is open for comment. Download the document and submit comments by going here and selecting "Add a Comment" from the "Document Actions" icon. Please complete all requested data and click "Save," or, if submitting multiple comments, click "Save and Add Another." If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each. All comments are due by June 27, 2022. You may contact the NENA Committee Resource Manager with any questions or concerns.
Having adjudicated all comments, the NENA Managing & Monitoring NG9‑1‑1 Information Document is now considered "stable." Per NENA IPR & Antitrust Policy, Section 4.5.1 "Stable Form Notice" is being issued and can be viewed here.
Dates to Remember
2022 looks to be a record-setting year for new ENPs. ENPs have always been leaders in the 9-1-1 profession, in their respective PSAPs, and at state and national levels. Join over 1,700 current ENPs to make positive changes that improve the level and quality of service and accelerate the transition to NG9-1-1. Now is the time to sign up for the July testing window. You have a choice of going to one of many nearby testing centers, all conforming to COVID precautions, or testing remotely. Our Summer 2022 window is July 9-23, with June 10 as the the last day to submit an application. The next examination period after that will be in October, with applications due by September 2. Click here to learn more. Those who have taken the ENP exam will tell you that study groups are an invaluable resource. Start planning now to earn your certification later in 2022 by participating in one of our free study groups. On Scene First's next session starts July 1. Learn more about this and other groups here.
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