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 Latest News At NENA 2019, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2019 is the must-attend event of the year. Don’t miss your chance to be a part of it! Click here to register. If you need housing, then please contact our host hotel and conference site - the Gaylord Palms or our overflow hotel - the Orlando World Center Marriott - directly .    NENA recently launched the Women in 9-1-1 (WIN) Alliance, dedicated to empowering women in 9-1-1 through leadership development, education, networking, and mentoring opportunities. If you're attending NENA 2019, come be a part of this community where women and allies connect, share, and support each other! The WIN Meet Up is taking place on Tuesday, June 18 from 4PM - 5PM at Wreckers Sports Bar at the Gaylord Palms. While not required, if you plan on attending we encourage you to RSVP and include your name, agency/company, indicate whether you are interested in volunteering in the WIN Alliance, and identify whether you see yourself as a potential mentor or mentee.  Lace up your running or walking shoes in support of 9-1-1 training and wellness programs! The run/walk is a fun and positive way to kick off your conference experience. Every participant receives a commemorative t-shirt and medal for completion! The Run for 9-1-1 generates funds for scholarships and 9-1-1 training opportunities, promotes healthy living among 9-1-1 professionals, and gives the greater-Orlando community and supporters from around the country a chance to say "thank you" to 9-1-1.
Congratulations to the sixty-three 9-1-1 professionals who passed the spring 2019 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage.
 Training Update Surviving a Line-of-Duty DeathWednesday, May 29 | 3PM Eastern (live) or On-Demand FREE for NENA Members! Click here to register!
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section. Can't attend on the 29th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive. Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration. Questions? Contact Amanda Tegtmeyer with the NENA Education team. 06.04.19 | Tactical Dispatch for the Telecommunicator | Washington, D.C. | Register Check out the NENA Education Calendar to see additional upcoming classes!  Association BusinessPursuant to NENA's Bylaws, notice is hereby given that the membership of the National Emergency Number Association will hold an annual meeting during the NENA 2019 Conference & Expo at 6:15 PM on Saturday, June 15, 2019 in room Osceola 1-3 of the Gaylord Palms. The membership is advised of the following agenda: I. Vote on proposed bylaws amendment
 Document AnnouncementsNENA is pleased to announce that version 3 of the NENA i3 Standard for Next Generation 9-1-1 (American National Standard Candidate NENA-STA-010.3-201x) is available for public review and comment. This standard provides detailed functional and interface specifications for Next-Generation 9-1-1 (NG9-1-1) and serves as the foundation for NENA’s suite of NG9-1-1 standards. Version 3 includes key updates to NG9-1-1 infrastructure to ensure continued support for interoperability on a national and international scale, including functional elements that allow for the discovery of NG9-1-1 systems (a Forest Guide) and a root of trust (PSAP Credentialing Agency [PCA]). Additional version 3 changes include a move to a REST/JSON architecture for data interactions between functional elements and systems, improvements to security, major updates to the call bridging (Bridging Service), updates to novel call types (including non-interactive calls and Advanced Automatic Crash Notifications [AACNs]), and more. These changes not only improve i3 on its own, but also bring it into compliance with recent updates in related standards families, such as the Internet Engineering Task Force (IETF) internet standards. i3 is an open standard developed with the contribution of a large community of industry, academic, and public-safety experts. NENA’s development process is always open to all.You may both download this document for review and submit your comments here. Comments are due by 11:59PM Eastern on July 8, 2019. Contact the NENA Committee Resource Manager with any questions.
A considerable trove of written material and standards exists about NG9-1-1 within NENA, as well as other standards bodies and industry organizations. The NENA NG9-1-1 Go-To Handbook provides guidance to help 9-1-1 authorities create a smooth, timely, and efficient project-management approach and transition plan to implement NG9-1-1 and assist in answering the question, "Where does one start to gain a more complete understanding of all the materials available about NG9-1-1?"
The NENA Standard for Communications Center/PSAP Daily Personnel Operations is available for Public Review and Comment. This standard contains both normative requirements and prohibitions as well as examples, recommendations, and options to assist PSAP managers with the development of agency specific Daily Personnel Operations policies and procedures. Use of this standard will assist agencies in the creation of a cohesive and comprehensive SOP, standardize methods for defining operational procedures for communications centers and/or PSAPs, and provide guidance for agencies in creating agency-specific policies and procedures. You may both download this document for review and submit your comments here. Also, please submit a copy of all comments to psa@ansi.org. All comments are due by midnight Eastern on July 1, 2019. Contact the NENA Committee Resource Manager with any questions. The NENA Request for Proposal Considerations Information Document is intended for 9‑1‑1 authorities that have made the decision to issue an RFP for the purpose of procuring all or part of a Next Generation 9‑1‑1 (NG9‑1‑1) system. Specifically, this document recommends a structure and content to guide a project team that has been given the charter to develop an RFP. It anticipates that other work has been done and decisions have been made that support the development of the RFP. You may both download this document for review and submit your comments here. Only sections highlighted in yellow are subject to this review. All comments are due by midnight Eastern on June 7, 2019. You may contact the NENA Committee Resource Manager with any questions or concerns.  Volunteers WantedThe NENA Institute Board requests that all ENPs volunteer an hour of their time in the ENP booth at #NENA2019. We would like your help to spread the word about the ENP certification and the professional benefits of obtaining the designation. Booth volunteer duty is for one hour during your selected time slot. Please consider setting aside a small fraction of time during the conference to help further the ENP program and provide future ENPs the opportunity to hear from an industry professional about the importance of ENP certification. You'll also receive volunteer points toward your own ENP re-certification. Click here to sign up and pick your time.  Featured Job Openings
Dispatcher l Mequon Police Department l Mequon, WI
Executive Director l Muskegon County Central Dispatch l Muskegon, MI Dispatcher l Regional Public Safety Communications Center l Ashland, KY Director of Emergency Communication Center l Sumner County Communication Center l Gallatin, TN  Telecommunicator Corner
Did you know that NENA has a great way to recognize telecommunicators who have gone above and beyond? It’s called the TC Spotlight! If you know of a TC that has done an exceptional job while handling a call, is devoted to his or her career, is a mentor to others, a great cheerleader for your agency, or just plain rocks, then we would like to help celebrate them! Share their awesome talents with the rest of the world by sending an email to tccaucus@nena.org and letting us know the nominee's name, years of service, current agency and position, and why he or she is being nominated.
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