At NENA 2019, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2019 is the must-attend event of the year. Don’t miss your chance to be a part of it!
Click here to register. If you need housing, then please contact our host hotel and conference site - the Gaylord Palms or our overflow hotel - the Orlando World Center Marriott - directly .
NENA recently launched the Women in 9-1-1 (WIN) Alliance, dedicated to empowering women in 9-1-1 through leadership development, education, networking, and mentoring opportunities. If you're attending NENA 2019, come be a part of this community where women and allies connect, share, and support each other!
The WIN Meet Up is taking place on Tuesday, June 18 from 4PM - 5PM at Wreckers Sports Bar at the Gaylord Palms. While not required, if you plan on attending we encourage you to RSVP and include your name, agency/company, indicate whether you are interested in volunteering in the WIN Alliance, and identify whether you see yourself as a potential mentor or mentee.
As dispatchers, one of the worst incidents we can handle is a line-of-duty death. It's not something we want to think about or experience, but it is something that we should be prepared to handle – both in the moment and long term. Attend this webinar to hear from a veteran dispatcher, who is also the daughter of a fallen officer, to learn about:
06.04.19 | Tactical Dispatch for the Telecommunicator | Washington, D.C. | Register
06.05.19 | Tactical Dispatch for the Telecommunicator | Washington, D.C. | Register
06.06.19 | Tactical Dispatch for the Telecommunicator | Washington, D.C. | Register
06.07.19 | Preventing Telecommunicator Tunnel Vision | Gurnee, IL | Register
06.10.19 | (5-day course) | Center Manager Certification Program (CMCP) | NENA Conference – Orlando, FL | Register
06.13.19 | (3-day course) | 9-1-1 Center Supervisor Program | NENA Conference – Orlando, FL | Register
06.13.19 | (3-day course) | Center Training Officer Program (CTO) | NENA Conference – Orlando, FL | Register
06.14.19 | Comm Center Staffing Workshop | NENA Conference – Orlando, FL | Register
06.14.19 | Addressing for NG9-1-1 | NENA Conference – Orlando, FL | Register
06.15.19 | Advanced Fire & EMS Dispatching | NENA Conference – Orlando, FL | Register
06.15.19 | Advanced Police Dispatching | NENA Conference – Orlando, FL | Register
06.15.19 | Enhanced Caller Management | NENA Conference – Orlando, FL | Register
06.15.19 | CMCP Alumni Seminar | NENA Conference – Orlando, FL | Register
06.15.19 | NG9-1-1: The Next Generation is Now | NENA Conference – Orlando, FL | Register
06.15.19 | 9-1-1 Center Culture: A Strategy for Personal & Organizational Success | NENA Conference – Orlando, FL | Register
06.25.19 | (3-day course) | 9-1-1 Center Supervisor Program | Washington, D.C. | Register
Check out the NENA Education Calendar to see additional upcoming classes!
Pursuant to NENA's Bylaws, notice is hereby given that the membership of the National Emergency Number Association will hold an annual meeting during the NENA 2019 Conference & Expo at 6:15 PM on Saturday, June 15, 2019 in room Osceola 1-3 of the Gaylord Palms. The membership is advised of the following agenda:
I. Vote on proposed bylaws amendment
II. Announcement of next annual conference site and dates
III. Reports of activities and financial condition of the association
IV. Announcement of election results
V. Members’ questions
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NENA is pleased to announce that version 3 of the NENA i3 Standard for Next Generation 9-1-1 (American National Standard Candidate NENA-STA-010.3-201x) is available for public review and comment. This standard provides detailed functional and interface specifications for Next-Generation 9-1-1 (NG9-1-1) and serves as the foundation for NENA’s suite of NG9-1-1 standards.
Version 3 includes key updates to NG9-1-1 infrastructure to ensure continued support for interoperability on a national and international scale, including functional elements that allow for the discovery of NG9-1-1 systems (a Forest Guide) and a root of trust (PSAP Credentialing Agency [PCA]). Additional version 3 changes include a move to a REST/JSON architecture for data interactions between functional elements and systems, improvements to security, major updates to the call bridging (Bridging Service), updates to novel call types (including non-interactive calls and Advanced Automatic Crash Notifications [AACNs]), and more. These changes not only improve i3 on its own, but also bring it into compliance with recent updates in related standards families, such as the Internet Engineering Task Force (IETF) internet standards.
i3 is an open standard developed with the contribution of a large community of industry, academic, and public-safety experts. NENA’s development process is always open to all.You may both download this document for review and submit your comments here. Comments are due by 11:59PM Eastern on July 8, 2019. Contact the NENA Committee Resource Manager with any questions.
The NENA Standard for Communications Center/PSAP Daily Personnel Operations is available for Public Review and Comment. This standard contains both normative requirements and prohibitions as well as examples, recommendations, and options to assist PSAP managers with the development of agency specific Daily Personnel Operations policies and procedures. Use of this standard will assist agencies in the creation of a cohesive and comprehensive SOP, standardize methods for defining operational procedures for communications centers and/or PSAPs, and provide guidance for agencies in creating agency-specific policies and procedures.
You may both download this document for review and submit your comments here. Also, please submit a copy of all comments to psa@ansi.org.
All comments are due by midnight Eastern on July 1, 2019. Contact the NENA Committee Resource Manager with any questions.
The NENA Request for Proposal Considerations Information Document is intended for 9‑1‑1 authorities that have made the decision to issue an RFP for the purpose of procuring all or part of a Next Generation 9‑1‑1 (NG9‑1‑1) system. Specifically, this document recommends a structure and content to guide a project team that has been given the charter to develop an RFP. It anticipates that other work has been done and decisions have been made that support the development of the RFP.
You may both download this document for review and submit your comments here. Only sections highlighted in yellow are subject to this review.
All comments are due by midnight Eastern on June 7, 2019. You may contact the NENA Committee Resource Manager with any questions or concerns.
The NENA Institute Board requests that all ENPs volunteer an hour of their time in the ENP booth at #NENA2019. We would like your help to spread the word about the ENP certification and the professional benefits of obtaining the designation. Booth volunteer duty is for one hour during your selected time slot.
Please consider setting aside a small fraction of time during the conference to help further the ENP program and provide future ENPs the opportunity to hear from an industry professional about the importance of ENP certification. You'll also receive volunteer points toward your own ENP re-certification.
Click here to sign up and pick your time.