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Presenting a session at NENA 2018 is an excellent opportunity to share your knowledge and experience with an enthusiastic audience of 9-1-1 professionals who are eager to gain and share information. To meet the expectations and needs of our attendees, your session must be engaging, informative, and applicable to a diverse audience with a wide range of professional and personal backgrounds.

Your proposal will be evaluated by how well the session will deliver practical skills, knowledge, and resources that meet one of the following audience needs: 

  • Empower attendees to overcome issues they are dealing with today;
  • Prepare attendees for near-term issues for which they should be planning; or
  • Challenge attendees to think about advances in technology and public safety that may one day impact 9-1-1, and what that means for them right now.
Click here for additional details and proposal submission instructions.

For more than two decades, NENA’s ENP program has certified excellence in 9-1-1. The 1,400 9-1-1 professionals who hold this prestigious designation have shown a commitment to the public safety profession by meeting experience and participation benchmarks and demonstrated an in-depth and comprehensive knowledge of 9-1-1 technology and operations by passing the ENP examination.

Why become an ENP?

  • ENPs receive special discounts for NENA events and are invited to special ENP-only activities.
  • More and more supervisory and managerial jobs now require applicants be ENP-certified.
  • ENPs are recognized as leaders in the field and help elevate 9-1-1 as a profession.

If you meet the eligibility requirements, plan now to take the ENP Exam in October! Applications are due by September 8.

Enhance your chances of passing the exam by participating in an ENP study group. Study groups have proven to be an invaluable resource for those preparing for the exam. To accommodate busy schedules of participants, the typical format involves bi-weekly or monthly calls and web conferencing tools.

Click here to learn more about the ENP program!

It's the season to get away, and NENA and HotelStorm are bringing exclusive hotel discounts to our members! Planning a much-needed summer vacation? HotelStorm provides savings of 10-55% over other online travel agencies. HotelStorm is a great option for: 
  • International trips with hotels all over the globe;
  • One-stop hotel shop for business trips and out-of-town conferences; 
  • Summer vacations and quick weekend getaways; and
  • Any other hotel needs you may have! 
Visit HotelStorm and use password NENASAVE to unlock your special members-only discounts. 
Training Update

Constructive Criticism
Wednesday, August 30 | 3PM Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-members
Click here to register!

One of the hardest things for many supervisors and managers is dealing with underperforming or difficult employees. How can you turn your problem children into team players or even star performers? Join us for this hour-long webinar that covers:

  • Employee engagement;
  • Performance feedback;
  • Communicating agency objectives; and
  • Tips and best practices for effective interpersonal communications.

Presenter: John Ferraro, ENP – Northwest Central 9-1-1 System

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Can't attend on the 30th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info: Dial-in and web-access details will be provided to attendees via email the week of the webinar.

08.21.17 (3-day course) | Center Training Officer Program | Noblesville, IN | Register  
09.01.17 | Disaster Planning for PSAPs | Washington, DC | Register
09.06.17 (3-day course) | 9-1-1 Center Supervisor | Franklin, IN | Register
09.11.17 (5-day course) | Center Manager Certification Program (CMCP) | Cheyenne, WY | Register
09.18.17 (3-day course) | 9-1-1 Center Supervisor | Oregon City, OR | Register
09.18.17 | Leadership in the 9-1-1 Center | Oregon City, OR | Register
09.19.17 | Telecommunicator Tunnel Vision | Oregon City, OR | Register
09.20.17 | Liability Issues in the 9-1-1 Center | Oregon City, OR | Register
09.25.17 (5-day course) | Center Manager Certification Program (CMCP) | Sykesville, MD | Register
09.26.17 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Greenfield, IN | Register
09.28.17 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Greenfield, IN | Register

View the NENA Education Calendar to see additional upcoming classes!

Get your Cyber Benchmark!
SecuLore Solutions
Are your 911 centers talking with Russia, China, Iran? Are you aware of the internet devices connected to your systems? Whether preparing for NG911 or deployed already, you should have a yearly vulnerability assessment. SecuLore’s is tailored to public safety – applying FCC, DHS & NIST guidelines. Contact us.
www.SecuLore.com/contact
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Washington Briefing

On August 8, 2017, the FCC’s Consumer and Governmental Affairs Bureau and Connect2Health Task Force released a Public Notice inviting exhibitors for the Accessibility Innovations Expo to be held on Monday, October 23, 2017, from 10 a.m.-12 p.m., at the Pepco Edison Place Gallery at 702 8th Street, N.W., Washington, D.C. The Accessibility Innovations Expo will feature outstanding technologies that advance accessibility for people with disabilities. In the health arena, the event will demonstrate cutting-edge broadband-enabled solutions that advance the ability of persons with disabilities to fully benefit from the connected health revolution.  The event will be free to the public and exhibitors.

If you are interested in exhibiting in the Accessibility Innovations Expo, please submit a request by following the instructions in the Public Notice.  

More information about the event will be available here as it becomes available.

Volunteers Wanted

The NENA Data Structures Committee seeks volunteers for the development of a white paper that explores Representational State Transfer (REST) and JavaScript Object Notation (JSON). The white paper will be delivered to the NENA Development Steering Council and NENA staff to aid in their decision to adopt JSON as the format for NG9-1-1 data elements (instead of XML), and REST for NG9-1-1 web services (instead of SOAP). 

The white paper will list advantages and disadvantages of the proposed changes, any issues with NIEM conformance, and recommendations regarding whether or not to adopt JSON and REST. If adoption of JSON and REST is recommended, the white paper will recommend a migration plan.

The workgroup will particularly benefit from those with knowledge of, and experience working with, XML, JSON, REST, SOAP, and NIEM-conformant data schemas. Weekly calls will be held on Mondays from 12PM – 1PM Eastern.

Click here to join the workgroup.

A new working group focused on the Internet of Things (IoT) and external applications (apps) is seeking volunteers to assist in creating a document describing the impact of IoT devices and emergency applications on NG9-1-1. This document will provide guidance to 9-1-1 professionals, application/device vendors, and data management/monitoring entities for NENA-endorsed methodology for NG9-1-1 interaction by IoT devices and emergency calling applications.

The working group may also determine mechanisms by which attachments (such as images or videos) are either conveyed with or made available within a 9-1-1 call and determine how data provided by applications or devices is made available to and accessed by call takers and responders. Additionally, the group may determine mechanisms (signaling etc.) by which applications and devices place automatic or manual 9-1-1 calls, including situations where the person initiating the call is remote, or gets bridged into a 9-1-1 call.

Click here to join this working group.

Bandwidth 9-1-1 Dynamic Location Routing
Bandwidth
In today’s mobile world, 9-1-1 access can be complex and complicated. With Bandwidth’s Dynamic Location Routing, you can ensure that emergency services get there on time, every time—with nothing left to chance.
Click Here to Learn More
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Featured Job Openings
Sheriff’s Telecommunication Manager l County of Sonoma l Santa Rosa, CA
E9-1-1 Systems Manager l Polk County BoCC l Winter Haven, FL
Executive Director l Tarrant County 911 l Tarrant County, TX
Communications Specialist I/II l Westminster Police & Fire Departments l Westminster, CO
 
Visit the NENA Career Center to see other available jobs or post your opening today!

Job-Seeker Benefits
–Customizable alerts based on your skills & interests
Anonymous profile & résumé posting
Résumé critique services
Job search tools & tips
Employer Benefits
Find highly-qualified applicants quickly & easily
Only receive applications from those who meet your criteria
Tools to manage your positions & view activity reports
Searchable database of résumés & profiles

Are you having trouble finding the time to search through all of the available positions on the NENA Career Board? Make sure the perfect opportunity doesn’t pass you by. Create a personal job alert and new jobs that match your search criteria will be emailed directly to you. You can also have your resume evaluated for FREE. Upload your resume to the NENA Job Board and find out how!