Presenting a session at NENA 2018 is an excellent opportunity to share your knowledge and experience with an enthusiastic audience of 9-1-1 professionals who are eager to gain and share information. To meet the expectations and needs of our attendees, your session must be engaging, informative, and applicable to a diverse audience with a wide range of professional and personal backgrounds.
Your proposal will be evaluated by how well the session will deliver practical skills, knowledge, and resources that meet one of the following audience needs:
For more than two decades, NENA’s ENP program has certified excellence in 9-1-1. The 1,400 9-1-1 professionals who hold this prestigious designation have shown a commitment to the public safety profession by meeting experience and participation benchmarks and demonstrated an in-depth and comprehensive knowledge of 9-1-1 technology and operations by passing the ENP examination.
Why become an ENP?
If you meet the eligibility requirements, plan now to take the ENP Exam in October! Applications are due by September 8.
Enhance your chances of passing the exam by participating in an ENP study group. Study groups have proven to be an invaluable resource for those preparing for the exam. To accommodate busy schedules of participants, the typical format involves bi-weekly or monthly calls and web conferencing tools.
Click here to learn more about the ENP program!
Constructive Criticism
Wednesday, August 30 | 3PM Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-members
Click here to register!
One of the hardest things for many supervisors and managers is dealing with underperforming or difficult employees. How can you turn your problem children into team players or even star performers? Join us for this hour-long webinar that covers:
Presenter: John Ferraro, ENP – Northwest Central 9-1-1 System
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.
Can't attend on the 30th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info: Dial-in and web-access details will be provided to attendees via email the week of the webinar.
08.21.17 (3-day course) | Center Training Officer Program | Noblesville, IN | Register
09.01.17 | Disaster Planning for PSAPs | Washington, DC | Register
09.06.17 (3-day course) | 9-1-1 Center Supervisor | Franklin, IN | Register
09.11.17 (5-day course) | Center Manager Certification Program (CMCP) | Cheyenne, WY | Register
09.18.17 (3-day course) | 9-1-1 Center Supervisor | Oregon City, OR | Register
09.18.17 | Leadership in the 9-1-1 Center | Oregon City, OR | Register
09.19.17 | Telecommunicator Tunnel Vision | Oregon City, OR | Register
09.20.17 | Liability Issues in the 9-1-1 Center | Oregon City, OR | Register
09.25.17 (5-day course) | Center Manager Certification Program (CMCP) | Sykesville, MD | Register
09.26.17 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Greenfield, IN | Register
09.28.17 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Greenfield, IN | Register
View the NENA Education Calendar to see additional upcoming classes!
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On August 8, 2017, the FCC’s Consumer and Governmental Affairs Bureau and Connect2Health Task Force released a Public Notice inviting exhibitors for the Accessibility Innovations Expo to be held on Monday, October 23, 2017, from 10 a.m.-12 p.m., at the Pepco Edison Place Gallery at 702 8th Street, N.W., Washington, D.C. The Accessibility Innovations Expo will feature outstanding technologies that advance accessibility for people with disabilities. In the health arena, the event will demonstrate cutting-edge broadband-enabled solutions that advance the ability of persons with disabilities to fully benefit from the connected health revolution. The event will be free to the public and exhibitors.
If you are interested in exhibiting in the Accessibility Innovations Expo, please submit a request by following the instructions in the Public Notice.
More information about the event will be available here as it becomes available.
The NENA Data Structures Committee seeks volunteers for the development of a white paper that explores Representational State Transfer (REST) and JavaScript Object Notation (JSON). The white paper will be delivered to the NENA Development Steering Council and NENA staff to aid in their decision to adopt JSON as the format for NG9-1-1 data elements (instead of XML), and REST for NG9-1-1 web services (instead of SOAP).
The white paper will list advantages and disadvantages of the proposed changes, any issues with NIEM conformance, and recommendations regarding whether or not to adopt JSON and REST. If adoption of JSON and REST is recommended, the white paper will recommend a migration plan.
The workgroup will particularly benefit from those with knowledge of, and experience working with, XML, JSON, REST, SOAP, and NIEM-conformant data schemas. Weekly calls will be held on Mondays from 12PM – 1PM Eastern.
Click here to join the workgroup.
A new working group focused on the Internet of Things (IoT) and external applications (apps) is seeking volunteers to assist in creating a document describing the impact of IoT devices and emergency applications on NG9-1-1. This document will provide guidance to 9-1-1 professionals, application/device vendors, and data management/monitoring entities for NENA-endorsed methodology for NG9-1-1 interaction by IoT devices and emergency calling applications.
The working group may also determine mechanisms by which attachments (such as images or videos) are either conveyed with or made available within a 9-1-1 call and determine how data provided by applications or devices is made available to and accessed by call takers and responders. Additionally, the group may determine mechanisms (signaling etc.) by which applications and devices place automatic or manual 9-1-1 calls, including situations where the person initiating the call is remote, or gets bridged into a 9-1-1 call.
Click here to join this working group.
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