Learn, Collaborate, & Contribute!
Get ready for the NENA Standards & Best Practices Conference, the one-of-a-kind event where you’re in the driver’s seat! This interactive, attendee-powered conference goes beyond learning about the latest issues and standards shaping 9-1-1 technology and best practices – it's your opportunity to actively contribute to the guidelines, resources, and documents that are transforming 9-1-1 operations, systems, and services. Register today to secure your seat at the table to help shape what’s next for 9-1-1 and push PSAPs to new heights!

With your peers from across the 9-1-1 universe, you’ll discuss and work to address the most pressing issues facing 9-1-1. No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it! 

Click here to register, here to book your housing, and here to learn more.

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Mapping the Future: From Chaos to Clarity in Public Safety GIS
GIS is the invisible backbone of 9-1-1, but right now it’s often used in inconsistent and uncoordinated ways. Maps and data live in separate platforms, are updated on different schedules, and don’t always align when seconds matter most. Meanwhile, advancements in technology and new regulatory and legislative activities aim to accelerate NG9-1-1 adoption, even as many agencies struggle to keep up with today’s needs. The result? Confusion about addresses, duplicate or missing records, slower technology adoption, preventable delays in response, and an urgent need to resolve these issues.

This Critical Issues Forum will give you a roadmap for achieving a more consistent and coordinated approach to GIS — one that meets today’s challenges and tomorrow’s needs. You’ll tackle real-world problems like address maintenance, CAD map accuracy, NG9-1-1 readiness, and the next frontier: indoor and 3D data. Through interactive discussions, problem-solving sessions, and peer-to-peer learning, you’ll be equipped to reduce mismatches that cause routing delays, cut the time it takes to verify caller locations, and improve the consistency of the information your teams depend on.

Click here to register, here to book your housing, and here to learn more.

An ENP scholarship opportunity is now available to current NENA members who meet the eligibility requirements for ENP Certification and plan to sit for the exam in 2026. At least ten scholarships will be awarded, with preference for those in rural counties with a population of less than 50,000.

Each scholarship recipient will receive complimentary registration to take the ENP exam during the Winter 2026, Spring 2026, Summer 2026, or Fall 2026 examination period.

Candidates must complete and submit the online scholarship application by Monday, November 17. Scholarship winners will be notified by Friday, December 7.

NENA and 911 Authority, LLC are proud to offer a scholarship to honor the life, passion, integrity and career of Wendy Ann Day. This scholarship honors the mission of 9-1-1 policy and regulatory development, women’s empowerment within 9-1-1, and Wendy’s valuable contributions to the policy and regulatory aspects of public safety programs across the country.

This scholarship opportunity is open to women in the 9-1-1 industry who have not previously attended 9-1-1 Goes to Washington.

The scholarship recipient will receive the following: 

• Complimentary registration to NENA's 9-1-1 Goes to Washington conference;
• Four nights hotel accommodations;
• A travel stipend of up to $2,000 to help cover transportation costs to and from the event (provided as a post-event reimbursement against actual, incurred expenses); and
• Recognition during NENA's Women in 9-1-1 (WIN) Alliance Reception at the conference.

Applications are due by November 15. Click here to learn more and apply. 

Next Generation Call Routing in Rural New Mexico: Challenges, Solutions, & Network Diversity
Sponsored by Motorola Solutions
Wednesday, November 12 | 1PM Eastern (live) or On-Demand
Complimentary for all, courtesy Motorola 
Click here to register!

What are the challenges and considerations in deploying a statewide Next Generation call routing network in a primarily rural state? How do we address inconsistent network infrastructure and the impact on core elements like - reliability, PSAP to PSAP call transfer and overall performance? Join us on November 12 as we look at how the state of New Mexico is tackling these challenges in their deployment of Next Gen call routing. Hear the discussion with Stephen Weinkauf, NG911 Bureau Chief for the State of New Mexico and Sam Bard, Director of Product Management for Motorola Solutions’ call routing. Walk away with a greater understanding of how network diversity can help address these network challenges and lay the foundation for greater reliability, resilience, and seamless operational continuity.

Can't attend on the 12th? Register now and access the on-demand archive via the registration landing page.

CEUs: Attend this webinar and receive one-half ENP re-certification point.

Webinar Access Info: Link provided automatically via email upon registration.

Questions? Contact Sean Sullivan with Team Lightbulb.

The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program.

 On October 30, Northeastern Director Mark Fletcher, ENP announced his resignation from the NENA Board of Directors.

"We are grateful for Mark’s many of years of service to both the association and the 9-1-1 community," said NENA President Lee Ann Magoski, ENP.

Due to this vacancy, applications are now being accepted for the Northeastern Region Director seat on the Board. The appointee will serve as Northeastern Director for the remainder of the current two-year term, through June 2027.

The board leads the organization’s more than 24,000 members in advancing NENA’s mission to improve 9-1-1 through research, standards development, training, education, outreach, and advocacy. Through its leadership, the board ensures that the needs of the association and its members are being met today and that NENA is well-positioned for the future.  

Each applicant for Northeastern Director, at the time of their nomination and throughout their term(s) of service, must:

• Maintain membership, in good standing, in the Association;
• Maintain certification as an Emergency Number Professional in accordance with the prevailing requirements for that certification;
• Discharge, with all due diligence, the duties attendant upon the position they hold;
• Comply with all Association policies pertaining to activities of the Association in which they participate; and
• Reside within the Northeastern Region.

Applications are due by Tuesday, November 18 at 5PM Eastern. 

Click here to learn more and apply.

Having adjudicated all comments, the NENA E9-1-1 PSAP Equipment Standards document is now considered "stable." Per NENA Development Group Operational Procedures, Section 3.3.2.6, a "Stable Form Notice" is being issued and can be viewed here.

NENA seeks volunteers for the NENA NG9-1-1 Data Flow Working Group to update and convert the NG9-1-1 Data Flow Standard into an information document. While the original standard focused on traditional NG9-1-1 data flows, it no longer reflects the operational reality of today’s emergency communications environment.  

The current version lacks guidance on inbound text messages, images, and video streams from increasingly common sources such as public safety systems, cloud-like platforms, body-worn cameras, vehicle dash cams, and public-generated multimedia. As technology continues to evolve rapidly, this document will provide much-needed flexibility, clarity, and forward-thinking guidance for agencies integrating new data types into emergency workflows.

Ideally, working group membership will include participants with:

• Experience deploying or designing NG9-1-1 systems
• Operational knowledge of multimedia communications in PSAPs
• Experience with CCTV / Surveillance / Camera technologies like body cams and vehicle cams
• Experience with tools such as video management systems, emergency messaging apps, or CAD integrations
• Familiarity with the current Data Flow Standard
• Understanding of Digital Media Ownership, usage and licensing ( ie. news orgs get a hold of a clip, sharing clips for website boost etc.) 

Meetings are to be held every 2 weeks on Fridays from 10:30AM – 11:30AM Eastern.

Click here to volunteer!