Free Webinar on Handling Nuisance Calls Announced for May 1
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Take Action Against Nuisance Calls & Protect Your PSAP
Thursday, May 1 | 3PM Eastern (live) or On-Demand
FREE for NENA Members | Click here to register!
Every day, 9-1-1 centers receive harassing, nuisance, and repetitive calls that tie up resources, delay responses, and place those experiencing genuine emergencies at risk. Starting with a compelling case study, this webinar explores legal and practical approaches to effectively address and reduce these disruptive calls. Attend this webinar to learn:
- How harassing, nuisance, and repetitive calls impact operations;
- Applicable state laws and how to leverage them to deter abusive callers and mitigate repeat offenses; and
- Proven practices and proactive strategies your center can adopt immediately to minimize disruptions and improve service to genuine callers.
Presenter: John Kelly, ENP – Ottosen DiNolfo Hasenbalg & Castaldo, Ltd.
Can't attend on the 1st? Register now and watch the webinar on-demand via the access link from your registration email the day after the live webinar airs.
CEUs: Attend this webinar and receive one-half ENP re-certification point.
Webinar Access Info: On the day of the webinar, you will need to be logged in to your nena.org account, so please note your username and password. Once logged in, you can access the live webinar via the link in your registration-confirmation email.
Questions? Contact Carol Workman with the NENA Education team.
