NENA Standard for 911/988 Interactions Now Available
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The ANSI-approved NENA Standard for 911/988 Interactions provides recommendations and best practices to help callers who are experiencing mental health crises. It outlines operational and technical considerations for ECCs/PSAPs to establish an effective working relationship with the 988 community.
Thank you to the 911/988 Interactions Working Group members for committing their time and expertise to establishing this standard.
