NENA Seeks Applicants for Customer Success Manager Staff Position
Print this Article | Send to Colleague
NENA: The 9-1-1 Association seeks qualified candidates to serve as the NENA Enhanced PSAP Registry and Census Customer Success Manager.
The Customer Success Manager (CSM) will be responsible for proactively driving adoption, product utilization, and outcomes of the NENA Enhanced PSAP Registry and Census (EPRC) that will lead to advocacy across all EPRC accounts, including PSAPs and commercial users. The success of this role is defined by the customer deriving continuous value from the EPRC, ensuring the data within the EPRC is as current and accurate as possible, and working with NENA leadership to plan for a successful, long-term, and fruitful relationship with the EPRC user base at large. In this role, you will closely partner with Program Management and other NENA stakeholders to work cross-functionally to help identify opportunities for improvement.
Click here to learn more and apply.
