ICYMI: "NENA Standard for Social Media Emergency Requests" Now Available
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The abundant availability of Internet access and increasing development of websites and smart phone applications available to the public that allow individuals to quickly communicate information about themselves in a digital world has transformed how society communicates. The NENA Standard for Social Media Emergency Requests assists PSAPs in establishing standards in the handling of emergency requests for public safety assistance that originate on social media networks and interacting with providers for exigent circumstances.
