ICYMI: NENA Launches New Online Introductory Training Program for 9-1-1 Dispatchers
Print this Article | Send to Colleague
NENA: The 9-1-1 Association and delivery partner Virtual Academy are excited to announce the availability of a new, 40-hour, self-paced, online course entitled Telecommunicator Core Competencies. The class provides the essential and foundational training that 9-1-1 professionals need to deliver effective and efficient 9-1-1 service to the public. Upon completion of this program, graduates are equipped to excel in their roles.
"This course sets a new standard for excellence in introductory training for 9-1-1 professionals," said NENA CEO Brian Fontes. "NENA is proud that, through our partnership with Virtual Academy, we’ve been able to create an invaluable resource for individuals, trainers, and 9-1-1 centers. Now more than ever, it is imperative that everyone who handles 9-1-1 calls receives the best possible training from day one. NENA’s Telecommunicator Core Competencies program makes that possible at a price everyone can afford."
Click here to learn more.
