Call Blocking Information Document Now Available
Print this Article | Send to Colleague
The NENA Call Blocking Information Document provides guidance to PSAP administrators regarding what conditions should be used for a PSAP to identify a calling number or identifier as a problem source and explains how to develop a draft policy for having that source blocked or disposed of until the issue from that source has been resolved. This document also provides guidance on how to determine if the problem is resolved and the criteria to un-block the number or calling source.
