CMSA'S Pulse eNewsletter
Special Announcement

We hope you had a fantastic National Case Management Week, a time to recognize the invaluable work you contribute to your clients, patients, their families and supporters. CMSA has spent the past week helping to communicate the tremendous value case managers bring to planning, coordinating and facilitating care for improved health outcomes.

It has been an honor to celebrate your incomparable contributions to the healthcare continuum during #CMWeek2022, but our celebrations are not reduced to one week each year. Guided by the CMSA Standards of Practice for Case Management, case managers are dedicated to consistent ethical practices that keep the patient the focal point, and we celebrate that all year long!

It is time for case managers to move from the background and receive the recognition they deserve for Setting the Standard for Patient-Centered Care. We are committed to making sure the world knows that case managers make THE difference in patient outcomes. CMSA can feel the tide shifting and case managers becoming recognized as a necessity in the continuum of care. The timing could not be better as these last two years case managers across all settings have been challenged to step up in ways we never imagined and bridged gaps we never thought we could.

During this special time of case management appreciation, be sure to make your value known and celebrate the many successes achieved for your patients and clients, their families and their support systems. Your accomplishments deserve to be recognized!

Congratulations to our CMSA CM Week prize winners:

Cheryl Acres, RN, CCM
Doreen Harris
Michele Kuhr, MSN, RN, CCM, NE-BC
Nicole Martin, RN
Cheri Noblitt, RN, BS, CCM
Andrea Radzak
Kim Schmoll, RN, MS, CCM
Jessica Summerhill, RN, CCM
Deb Woide, RN, CCM

Congratulations to the winner of the CMSA Foundation basket:

Dolora Rose-Herrera, RN, CCM, CPHQ

Share your CM Week highlights on the CMSA Facebook page and be sure to include #CMWeek2022!

Join CMSA in Discovering Solutions and Driving Change!

Submissions are open for the 2023 CMSA Annual Conference, June 27-30 at the Mandalay Bay Resort in Las Vegas.

#CMSA2023 presentations and poster sessions will spark conversation and disrupt stagnant systems, as well as provide strategies, practical tools and successful initiatives for case managers and the practice of case management.

Not sure where to begin? Watch the FREE webinar "Call for Presentations: Share Your Passion, Share Your Knowledge" for guidance from a panel of experts HERE.

We invite you to share your expertise and help case managers continue to refine and reshape the system:

Are you passionate about the professional practice of case management?

The CM Fellow program from CMSA recognizes distinguished individuals who have made a significant contribution to the professional practice of case management through leadership, innovation and scholarship.

Earning the FCM™ indicates a high level of proficiency in the professional practice of case management, demonstrates a commitment to knowledge through continuing education and publication and establishes Fellows as influencers on the growth of the profession.

Education Corner

Wednesday, November 9, 1-2:15 p.m. Eastern

1.25 Hr RN, CCM, and SW CEs

CMSA’s top legislative priorities for the year include mental health, telehealth and workforce development. Earlier in the year, we heard from case managers, policy experts and physicians on the current state of each of those priorities during a three-part webinar series.

This year has brought great change and challenge for case management and the healthcare system. Keeping up to date on what’s happening on Capitol Hill and how it affects your ability to improve patient outcomes can be overwhelming.

Join a panel of experts as they share updates on the progress made around each of these priorities, how they affect case management, the roadblocks encountered along the way and what could happen next.

Susan Plough, PHCNS-BC, MSN, CCM

Dr. B. Tilman Jolly, MD, FACEP
Matt Dennis, Partner with CRD Associates
Sheilah McGlone RN, CCM
Charlene Neu, CCM

Are you a case manager with less than five years of experience?

Or are you looking to change your area of practice?

Or maybe you are committed to advancing your professional growth?

We have THE training program for you! CMSA Boot Camp – November 4-5, 2022, in Brentwood, TN (Nashville area).

With interactive and engaging learning with real-life scenarios and practical application, the CMSA Boot Camp program is a new offering built to fill the gap presented by the usual on-the-job learning tactic. Case management is a growing healthcare profession, with a presence in every health delivery setting, and professionals moving into and throughout the profession often do not have access to adequate orientation and training. This hands-on, in-person course will prepare you for new challenges!

ACO REACH: Reducing Costs for Medically Complex Patients
Kindred Healthcare, Inc.®
The latest innovation in care delivery, ACO REACH, aims to provide cost-effective care for underserved populations, including medically complex patients. LTACHs, which specialize in treating critically and chronically ill patients, are key provider partners that can help improve care equity, efficiency, and quality for those with complex conditions.

View Infographic
Member Announcements
Welcome to our case management community, where you will find support from your peers and a team dedicated to promoting the practice of case management. Free CEs, in-depth training, downloadable documents, professional publications, leadership and networking opportunties are the next step in advancing your career. Maximize your membership by tapping into your local chapter and utilizing your member benefits HERE.


CMSA is seeking candidates for five open positions on its 2023 Board of Directors.

Why serve? Your opinion matters! Lend your voice, knowledge and experience to the governing body of CMSA. Make new contacts and build relationships to further your career while making an impact on the practice of case management.

Visit our Board of Directors Nominations page to learn more about the positions available and the candidacy process.

Kindred Healthcare, Inc.
Publication Portal

New articles post each week on, so visit regularly for fresh content on current case management trends. October has articles from our series on Health Disparities. Don't miss:

"Your Zip Code, Your Health"

"Caring for Native American Patients: The Native American Medicine Wheel, The Practice of Case Management and a Case for Cultural Humility"

"An Electronic Road Trip: Visiting Evidence-Based Practice Resources, Part 2"

"From Me to We: Making Sense of Why We Do What We Do"

"Nurse-Patient Demographics and DEI" BY BENJAMIN J. FOSTER, MBA

And more!


CMSA blogs are written and contributed by a broad range of authors, from board directors and industry partners to working case managers and recent retirees. Find every perspective here, including our recent CM Week series!

"Celebrating Moments" by Michelle Brusio, MSN, RN, CCM — Don't just celebrate your accomplishments during CM Week. A win is a win and deserves to be celebrated every time.

"We All Need a Helping Hand" by Nancy Skinner, RN, CCM, CMGT-RN, ACM-RN, CMCN, FCM — Lend a helping hand and take one when you need it — we're all in this together!

"The Value of CMSA Membership" by Nadine M. Carter, MBA, BSN, RN, CDMS, CCM — 26 years of CMSA membership gives serious insight into its benefits!

"It’s Not Over Yet" by Susan Plough, MSN, PHCNS-BC, CCM — The pandemic left healthcare reeling. How do we move forward and in the right direction?

Read these blogs and more at

Calendar of Events
Oct 2022
From workshops to conferences, CMSA chapters have a lot going on in the coming months. Visit the CMSA Events Calendar to learn more!
Oct 2022
CMSA is seeking candidates for five open positions on its 2023 Board of Directors. Why serve? Your opinion matters! Lend your voice, knowledge and experience to the governing body of CMSA. Make new contacts and build relationships to further your career while making an impact on the practice of case management. Learn more and apply!
Nov 2022
In person in NASHVILLE, TN: A boot camp for case managers looking to advance their skills and practice. If you have been a case manager for five years or less, are looking to change your area of practice or advance professional growth, this course is for you! 19.5 CE Hours. REGISTER NOW!
Nov 2022
CMSA's ICM program provides multiple strategies to engage clients, stratify risk and develop care plans to mitigate risk and help clients achieve improved health and well-being. Face to face/Virtual. 30 CE Hours.
Nov 2022
Conference presentations are designed to spark conversations and innovations, provide strategies and solutions, along with practical tools and successful initiatives for professional case managers and case management systems. We invite you to become a part of the conversation by participating in the 2023 Call for Presentations.
Jan 2023
Earning the FCM indicates a high level of demonstrated proficiency in the professional practice of case management, showing a commitment to knowledge through continuing education and publication, and establishes Fellows as influencers to the growth of the profession. Learn more and apply!
Jun 2023
The 2023 CMSA Annual Conference will be held in Las Vegas, at the Mandalay Bay Resort, June 27-30. Save the dates and start planning your trip!
Thank You