CMSA'S Pulse eNewsletter
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Special Announcement

The holiday season is here once again! Thank you for another fantastic year of case management excellence. We are so grateful to you for your support of CMSA, and for bringing your dedication and hard work to move your patients and clients through the care continuum with care and ease.
We hope your holiday season is filled with joy, love and warmth. A new decade is upon us, and we're looking forward to see what we can achieve together in 2020!
Please note: our office will be closed Tuesday, December 24 through Wednesday, January 1. We look forward to serving you in the New Year beginning Thursday, January 2.


CMSA and CCMC are working together to continue advancing professional case managers in their career paths. CMSA members receive a 20% discount when applying for the CCM, as well as upon renewal. Those who hold the CCM certification receive a 20% discount for CMSA membership.

If you're not yet a member but would like to save 25% as a newly minted CCM, please contact CMSA Client Services at or 501-225-2229.

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Member Announcements
Happy Holidays from the CMSA Foundation! Visit the Foundation News to see a special tribute to our 2019 donors, holiday wish from the Board, and see how you can apply for 2020 grants, scholarships, and awards!
Don’t forget to follow us on Facebook and Instagram!
The nominations period is now open for our CMSA awards program! This program was established to pay special tribute to those individuals who have demonstrated distinguished service to the case management profession.
A primary goal of the awards program is to inform members of the case management profession, other health professionals, government officials and the public of the outstanding accomplishments and significant achievements of individual case managers in the delivery of healthcare. In addition, the awards program assists the public in gaining a better understanding of the role of case management and its significant contribution to the delivery of healthcare.
Learn more and nominate yourself or a colleague at But first, head over to view a short video featuring a few of our recent award winners!
Great news: Sessions from the 2019 annual conference are now LIVE in the Educational Resource Library!
Access 44 up-to-date, relevant courses at your fingertips, offering a total of 44.5 CE hours nursing, 44.5 CE hours for CCMC, 6.75 Ethics CCM CE hours and 25 ASWB hours.
The best thing of all: If you are a CMSA member, all courses are absolutely free as part of your member benefits. Head to the ERL to explore and start earning your CEs today!
Offering 1.0 hour of credit for CCMC, ACCME, AAPA, AANP, ACPE, and ANCC credits
Recent years have brought many updates in the world of asthma. But what does this mean for your patients? Stream this CE-accredited webcast to hear from the experts how you and your team can apply the latest advances in personalized asthma treatment and patient-centered care. Case-based content will allow you to exercise your problem-solving skills for complex patients with moderate-to-severe asthma while picking up some new pointers to ensure that your patients have access to the right therapy at the right time.  This activity is provided by PRIME Education. There is no fee to participate. This activity is supported by an educational grant from Sanofi Genzyme and Regeneron Pharmaceuticals. 
Through its representation, advocacy and education functions, the Case Management Society of America (CMSA) has been an organizing force setting the practice direction for the discipline of case management. CMSA promotes practice that is evidence-based and discourages the use of practices which, though popular or widely accepted, are either not beneficial or are contrary to the CMSA Standards of Practice for Case Management (SoP). While the increasing emphasis on care coordination by providers and payers has opened professional debate regarding the models being used in hospitals today, CMSA intends to clarify its position on hospital case management practice through this white paper initiative and urges hospital leaders to seek solutions that more effectively address the needs of our most vulnerable hospitalized patients.
This white paper has been in the works for almost two years through the work of a CMSA task force. The accumulation of their work is ready to share! 
This white paper is FREE to Members.  
Non-Members may purchase for $25.00 

Download CMSA's Standards of Practice for Case Management, 2016 revision, which provides practice guidelines for the case management industry and its diverse stakeholders. The impetus for the 2016 revision of the Standards is the need to emphasize the professional nature of the practice and role of the case manager.

The 2016 Standards contain information about case management including an updated definition, practice settings, roles and responsibilities, case management process, philosophy and guiding principles, as well as the standards and how they are demonstrated.

Download Your Copy

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Featured Article
Pat Stricker, RN, MEd
Former SVP, Clinical Services
TCS Healthcare Technologies
The Holiday Season, including the celebrations of Christmas, Hanukkah, Kwanzaa, Diwali, Las Posadas, Winter Solstice and the Chinese New Year is a happy, joyous time for most of us, as we look forward to spending time with our extended family and friends. However, for many people who live alone, have few friends, feel lonely or socially isolated, these days are no different than every other day for them. The feelings of loneliness and isolation are even more accentuated at this time of year.
This made me think about what we really know about loneliness. We know it causes problems for many people, but what has caused the increase in loneliness that is being seen across all age groups? And how many clinicians are aware of the significant health risks associated with loneliness, especially in elderly patients?  Are people aware it is being called the “Silent Killer of the Elderly”?  What is being done to educate people about the risks of loneliness going untreated?  How many people suffer from loneliness in the U.S. and is there a “loneliness epidemic” in the U.S.?  And what should we call it?  Is it a mental state? A concept? A symptom? A disorder? A condition? Or a disease?
Naylor Association Solutions
Articles and Links
by Anne Llewellyn, MS, BHSA, RN-BC, CCM
For the third year in a row, the past presidents of the Case Management Society of America participated in a general session during the annual conference. The session for 2019 was titled “Legacy and Leadership: CMSA 2019 Presidents’ Panel.” The concept of bringing the past presidents together is to tap into the individual expertise each of the past leadership of CMSA had to share with the attendees of the conference. Most of the past presidents are in active practice and use the expertise they have gained as industry leaders to advance the practice of case management across the broad healthcare continuum.
Many of the past presidents sit on boards, are consultants to hospital and managed care upper management and take the time to mentor those in practice as well as those new to the practice. In other words, all of the past presidents of CMSA are ambassadors to the Case Management Society of America and professionals who make up the practice across the care continuum. This year’s panel included the following participants:
Total national healthcare spending in 2018 grew 4.6 percent, which was slower than the 5.4 percent overall economic growth as measured by Gross Domestic Product (GDP), according to a study conducted by the Office of the Actuary at the Centers for Medicare & Medicaid Services (CMS) and published today ahead of print by Health Affairs.
As a result, the share of the economy devoted to health spending decreased from 17.9 percent in 2017 to 17.7 percent in 2018.  Growth in overall healthcare spending has averaged 4.5 percent for 2016-2018, slower than the 5.5 percent average growth for 2014-2015, that was affected by expanded Medicaid and private insurance coverage and increased spending for prescription drugs, particularly for drugs used to treat hepatitis C. The growth in total national healthcare expenditures was approximately 0.4 percentage point higher than the rate in 2017 and reached $3.6 trillion in 2018, or $11,172 per person.
Source: Centers for Medicare and Medicaid Services

CMSA Today™—the official magazine of the Case Management Society of America—is the magazine for case managers. We are committed to providing case management knowledge, perspectives and news to case managers in all sectors of the profession. To facilitate that mission, we accept and consider:

  • Original articles written by case managers of all healthcare backgrounds;
  • Expertly prepared articles from professional writers—whether medical writers or experienced generalists—on case management topics;
  • Feature articles, column material, and news about case management trends and issues, as well as about CMSA chapters and their activities;
  • and personal, member-generated items considered nontraditional for a professional-association publication as poems, remembrances and similar sorts of content.

Consider sharing your knowledge by writing and submitting an article! Click below to learn more.
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Industry Events
Join us for CMSA's 30th Annual Conference & Expo, "30 Years of Care Transitions Across the Full Continuum," next July in Boston, MA! Registration is open now with early bird pricing; take advantage of the lowest rate of the year, plus discounts and payment plan options!
Get your colleagues together and register soon!



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