CMSA'S Pulse eNewsletter
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Special Announcement
Have you registered yet for CMSA Annual in Chicago? There's still time!
We have many great events, educational sessions and networking opportunities planned for your week. Also, did you know? We have eight session tracks this year, including acute care, workers' compensation, long term care, leadership, population health, managed care, legal and discipline-specific case management.
Take a look at this year's program at the link below. We hope to see you next month in the Windy City!
CareerSmart Learning
CCMC (Comm. For CM Cert.)
Featured Events

Join us on June 11 at 2PM EST/1 PM CDT for an informative webinar, "Every Minute & Every Breath Counts: Stepping up Efforts in Idiopathic Pulmonary Fibrosis" from PRIME with featured speaker Gregory P. Cosgrove, MD, FCCP and Tracy Luckhardt, MD, MS. During this webinar you will learn:

  • How to implement guideline-directed referrals to specialty centers and enhance care coordination strategies to ensure timely diagnosis and treatment initiation in patients with IPF
  • How to apply patient-reported outcomes and evidence on the efficacy and safety of antifibrotic therapies to shared decision-making with IPF patients and caregivers
  • How to support IPF patients and caregivers in self-management, including access and adherence to supportive treatments and antifibrotic therapy.

Webinar Description:

Patients with idiopathic pulmonary fibrosis (IPF) are no strangers to fragmented care. According to recent research, 70% of clinicians say that addressing poor communication between care teams would be the best way to improve IPF-related care in their setting.

We can do better. This engaging webinar provides practical tips for reducing IPF treatment delays and improving quality of life through well-coordinated care and patient-centered, shared decision-making. Additionally, two IPF experts explain current guideline recommendations for antifibrotic therapy and supportive treatments. By joining the conversation you will have the opportunity to ask the experts questions and learn how your team can support personalized IPF treatment decisions.

Please join us by clicking here.

There is no fee for this activity as it is sponsored by PRIME through an educational grant from Genentech.
Join us on June 7 at 12:30 PM EST/11:30 AM CDT for an informative webinar, "Comprehensive Automotive Mobility Solutions for People with Disabilities and their Caregivers" from NMEDA with featured speakers Jenny Nordine, President Driving to Independence, President ADED; Peter Lucas, Education & Training Director, NMEDA.

Members, Register Here: https:// register/ 3182509308770364930

Non-Member, Register Here: cmsassa/ evtssareg.custinfo?p_event_ id=1250

The Comprehensive Automotive Mobility Solutions (CAMS) presentation contains a range of topics pertaining to adaptive automotive equipment for personal use. It will assist the allied health care practitioners and other stakeholders in understanding and advocating for individuals seeking automotive vehicle modification solutions, while also teaching consumers and caregivers about the unique process involved in evaluating and purchasing appropriate automotive options. The presentation provides a high-level summary of available products and solutions from NMeDA's QAP Dealer members for people with disabilities who want to drive or be transported safely.

Member Announcements
Meet your new CPC Representative, Eric Bergman, from the Chicago Chapter. He is the current president and has served on the local board since 2015. He currently works for AXA Assistance, where he is an International Nurse Case Manager. Eric is passionate about the importance of professional development for case managers, both personally and professionally. He wants to share his experience and ideas with a wider audience to help other chapters grow so that together we can increase the relevance, importance and power of CMSA.
Please join us in congratulating Eric on his new role!
CMSA's Standards of Practice for Case Management serve to drive best practice accountability for individual professional case managers as well as for organizations.
CMSA's new online course is designed to enhance understanding by expanding on these common principles to deliver a more unified education to professional case managers, creating quality skill sets across the healthcare continuum. The coursework embraces the case management care continuum in any work environment, which contributes to consistency in foundational case management knowledge and a sustainable workforce.
The course is made up of 16 online modules, each representing the sections of the CMSA Standards of Practice, including one on each of the 15 Standards. Each module contains a detailed narrative with enhanced explanations of that Standard including bibliographies, references, and a professional video presentation of that narrative content with downloadable slide handouts, which incorporate case scenarios showing real-life situations in order to better understand that Standard. This course is pre-approved for 32 hours of continuing education credit for RN, SW, and CCM.
Ready to learn more and get started? Click below!
CMSA’s Opioid Use Disorder Case Management Guide was developed in collaboration with Reinsurance Group of America’s ROSE program and authored by CMSA’s Executive Director, Kathleen Fraser, CMSA Program Director, Rebecca Perez, and Senior RGA ROSE Consultant, Melinda Baxter.
The abuse of opioids is a global problem that affects the health, social and economic welfare of societies.
The challenge of healthcare professionals is to confront the growing impact of opioid abuse on health and well-being while preserving the fundamental role of opioids for the treatment of pain and human suffering.
This guide assists case managers and other healthcare professionals in the assessment, care planning process, and intervention development to address opioid use disorder. This digital guide is one of the many benefits to CMSA members!
Developed by Pfizer, ArchiTools offers a comprehensive grouping of information and resources such as interactive training modules, actionable tools that members can download and use with patients, annotated articles, and a robust set of relevant external links specifically for case managers.
Members: Access your benefit today! Enter casear71 in the account code field.
CMSA is pleased to announce a partnership with Bruce Berger, PhD, of Berger Consulting, LLC to bring you comMIt: Comprehensive Motivational Interviewing Training for Health Care Professionals at a discounted price. This 8-hour online program is centered around motivational interviewing, which is an evidence-based effective method for improving adherence to health behaviors. It was developed specifically for patients who are either ambivalent or resistant to change regarding these health behaviors.
CMSA has really listened to your requests for a practical motivational interviewing course targeted at healthcare professionals and their needs. We are thrilled to bring you an accredited course developed by the foremost authorities of MI in healthcare, Drs. Bruce Berger and William Villaume.
There are a limited number of seats for this program, accessible to CMSA members only, so you'll want to act soon! Click below to explore more information and register.
Earlier this year, we announced a partnership with CCMC to continue advancing professional case managers in their career paths. Under the agreement, CMSA members receive a 20 percent discount when applying for the CCM, as well as upon renewal. Those who hold the CCM certification receive a 20 percent discount for CMSA membership.

If you have questions about how to take advantage of your new member benefit, please contact CMSA Client Services at or 501-225-2229.

Download CMSA's Standards of Practice for Case Management, 2016 revision, which provides practice guidelines for the case management industry and its diverse stakeholders.The impetus for the 2016 revision of the Standards is the need to emphasize the professional nature of the practice and role of the case manager.

The 2016 Standards contain information about case management including an updated definition, practice settings, roles and responsibilities, case management process, philosophy and guiding principles, as well as the standards and how they are demonstrated.

Download Your Copy

BrightStar Franchising LLC
Featured Article
Pat Stricker, RN, M Ed, SVP, Clinical Services, TCS Healthcare Technologies
Happy Belated Nurses’ Week! Congratulations on choosing the best profession ever!
May 6-12 is celebrated as "National Nurses Week" each year to honor our profession and the vital roles we play in caring for and educating patients and their families, and to recognize our overall commitment to promoting and improving healthcare.
History of National Nurses Week
Let’s take a look at a brief history of how National Nurses Week evolved over the years.
1954 – The first nurse week celebration was observed October 11-16 to celebrate the 100th anniversary of Florence Nightingale’s mission in the Crimean War.
1955 – A bill was introduced in Congress for a nurse week, but no action was taken and Congress discontinued resolutions for national weeks of any kind.
Articles and Links
by Mary McLaughlin-Davis, DNP, ACNS-BC, NEA-BC, CCM
Recently, I sat with a fifty-eight-year-old stroke patient at a skilled nursing facility (SNF). The patient had a history of alcohol abuse and smoked a pack of cigarettes a day. He had a wife, five sons and a granddaughter. The patient had significant deficits from the stroke, and the potential for his returning home was poor. Based on the patient’s medical picture, it appeared it would be relatively easy to write a care plan and create the goals to match the plan. When I asked the patient what he would like to accomplish, he replied, "Rest. I’m so tired, and I want to see my son and my granddaughter."
There are frequent references to "patient-centric care plans" in health policy, health care standards and case manager literature. Case managers promote patient- or client-centered plans as a necessary component for authentic case management practice (CMSA 2016).
The challenge for case managers is to step back and allow the patient and his designated caregiver to create their own care plan and define their subsequent goals. This may require a change in paradigm for the case manager who previously directed care and set the goals for the patient care plan. At the heart of a patient-centric plan is the relationship between the case manager and the patient. The case manager learns the patient’s priorities, and the patient learns to trust the case manager. The mutual respect within the relationship allows the patient to design a personal plan of care and to set goals for the plan. The patient’s plan and goals may not be directly related to curing disease or health promotion, but the astute case manager will align the patient’s goals with health-related goals.
Proposed rules would advance administrative burden reduction, Medicare modernization, and the Meaningful Measures Initiative
On April 27, the Centers for Medicare & Medicaid Services (CMS) proposed transformative changes to the payment systems for services furnished by a range of medical facilities. The agency’s proposed payment rules also set out to continue to modernize Medicare through innovation in skilled nursing facility payment to drive value, advance meaningful quality measure reporting, and reduce paperwork and administrative costs.
"We envision all elements of CMS’ healthcare delivery system working to reward value over volume and decisively focus on patients receiving quality care from their Medicare benefits," said Administrator Seema Verma. "For skilled nursing facilities, we are taking important steps through proposed payment improvements that will reduce administrative burden, and foster innovation to improve care and quality for patients. As people face rising healthcare costs in other clinical settings, we need to leverage advances in technology that help to modernize our programs in a way that benefits patients."
Our partner, PRIME Education, has created a pair of web apps for inflammatory bowel disease – the IBD CareNavigator (for healthcare professionals) and the IBD CarePath (for patients) – that will simplify the treatment and management of Crohn’s disease and ulcerative colitis.
The recently launched IBD CareNavigator boasts several unique features that make it a must-use for nurses and case managers:
1. Developed with guidance from the CMSA, AMCP Foundation, patient advocates, and expert faculty, it is accredited for 1.0 CME/CE
2. Allows for self-directed navigation with the option to save, download, and print a personalized toolbox
3. Promotes disease management and shared decision-making in accordance with best practices (e.g., AGA Care Pathways)
Start exploring right now by visiting and be sure to check out the accompanying IBD CarePath patient tool, which you can share widely at your clinic, practice, or healthcare setting.
To find out more and participate, please click below:

CMSA Today™—the official magazine of the Case Management Society of America—is the magazine for case managers. We are committed to providing case management knowledge, perspectives and news to case managers in all sectors of the profession. To facilitate that mission, we accept and consider:

  • Original articles written by case managers of all healthcare backgrounds;
  • Expertly prepared articles from professional writers—whether medical writers or experienced generalists—on case management topics;
  • Feature articles, column material, and news about case management trends and issues, as well as about CMSA chapters and their activities;
  • and personal, member-generated items considered nontraditional for a professional-association publication as poems, remembrances and similar sorts of content.

Consider sharing your knowledge by writing and submitting an article! Click below to learn more.
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Industry Events
CMSA is on Instagram, and in 2018 we're celebrating case managers with a new photo every day! Send us your photo to post or tag your Instagram photo with #365daysofcm (make sure your profile is public so we can see it)! Follow along @cmsanational; we'll see you there!



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