Redefining Leadership for Case Managers: Why Now Is the Time to Step Up

In a healthcare system strained by workforce shortages, rising complexity, and organizational change, leadership is no longer optional for case managers; it’s essential. From guiding teams through daily challenges to influencing policy and system-wide transformation, the role of the case management leader is evolving in real-time.

To meet this moment, the Case Management Society of America is launching its first-ever Virtual Leadership Conference on Saturday, October 11, 2025—a one-day, immersive experience designed specifically for mid- to senior-level professionals who are ready to lead, rethink, and reimagine the future of case management.

Unlike traditional conferences, this event is centered on practical leadership development, offering a rare mix of financial acumen, strategic positioning, operational redesign, and cultural intelligence. From understanding financial statements to building influence at the executive table, participants will walk away with tools that are immediately actionable and tailored to real-world challenges.

Highlights include:

• A new model for acute care case management
• Leadership through adversity with a candid panel of senior case managers
• Financial fluency for healthcare professionals to align with system-wide goals
• Strategies for leading virtual teams and designing a resilient workplace culture

The event will be held live on Zoom with access to session recordings for on-demand learning. With 6 CEs pending across multiple credentials and sessions led by some of the field’s most respected voices, this is more than just a conference—it’s a leadership reset for today’s complex healthcare environment.

Learn more and register at cmsa.org/virtual-leadership-conference-2025/

*CMSA Members receive a special 35th Anniversary discount when they register by September 5!