Reputation Management at Your Fingertips
Print this Article | Send to Colleague
May 9, 2019
This Insights Webinar is free of charge for CSAE members. Non-members are welcome to register for $50 per organization.
With social media, it takes only seconds for the world to know when things go wrong — but responding quickly requires preparation.
On May 9, join crisis and reputation management expert Jacqui d’Eon to learn the principles of responding to a crisis — what to say, how to say it and who to have say it. Participants will learn the ACE (accept, commit, express emotion) protocol to respond to crises effectively and mitigate reputational damage.
Jacqui d'Eon, P.Eng., ABC, MC., refers to herself as the "C-Suite whisperer," helping executives achieve their goals and guiding organizations through crises using effective planning and strategic communications. Jacqui is the author of CSAE's new book, Stuff Happens... But you can sleep at night by making your association reputation resilient, coming April 2019.
Back to CSAE Association Agenda
