The Toolbox

ONLY 2 Days left to tell us what you think!

Please click on the correct link below
Exhibitor Survey
CLICK HERE

Retailer Survey
CLICK HERE

This survey will only take 5 minutes to complete.
Upon completion your name will be entered to WIN a Tablet!
Survey must be completed by March 13, 2015.

RETAILERS - Don’t be fooled! You may think you know your customer and they will tell you a problem exists, but statistics show only one out of every ten customers voice an opinion. And remember, good news travels fast, bad news travels faster. If you have an unsatisfied customer, you may never know and they could start spreading the word. 

Here’s how it works. The WRLA is partnered with one of the leading appraisal firms in Canada to conduct the Mystery Shop. They use professional shoppers who know what to look for, what to ask, and who will conduct an honest and fair evaluation of your business. 

If you are interested in participating in The Mystery Shopper Program, open, and sign the form below and fax to the WRLA Office at 204-947-5195 or email wrla@wrla.org The member cost is only $90.00 plus GST per shop.  

YES, sign me up for the Mystery Shopper Program 

Co-operators Life Insurance Company is the current carrier for all benefits offered under the WRLA Group Employee Benefit Plan.

 

Morneau Shepell is the Group Plan Consultant.  An extensive, informative site has been created for the benefit of members and non-members of the Group Employee Benefit Plan.

Click here for more information 

St. Jacobs, ON, March 10, 2015 – Home Hardware Stores Limited is proud to be named one of Canada's Best Managed Companies for the third year in a row. Having initially received the designation in 2012, the company has re-qualified and retained the status for each year since. Established in 1993 by Deloitte, CIBC, National Post and Queen's School of Business, Canada’s Best Managed Companies is the country’s leading business awards program recognizing excellence in Canadian-owned and managed companies.

The Canada’s Best Managed Companies designation recognizes private Canadian companies that have implemented world-class business practices and created value in innovative ways. Applications are reviewed by an independent judging panel that evaluates how companies address various business challenges, including new technologies, brand management, leadership and hiring the right talent to facilitate growth. 

Since 1964, Home has grown from 122 independent hardware Dealers-Owners, to Canada’s largest independent Home Improvement Retailer that now includes close to 1,100 stores and nearly $5.7 billion in annual retail sales. 

-Terry Davis, CEO, Home Hardware Stores Limited

Winners will be awarded with the distinction of Canada’s Best Managed Companies at the annual gala and symposium on March 31st.