911 SAVES, Representatives Torres and Fitzpatrick’s bill to reclassify Public Safety Telecommunicators as a Protective Service under OMB’s Standard Occupational Classification System, was put into the National Defense Authorization Act (NDAA) and passed the House on July 12! We couldn’t have done this without NENA members' hard work and constant advocacy for 9-1-1. YOU made the difference; using our NENA Online Action Center, 12,500 of you connected with your legislators almost 40,000 times!
The NDAA’s next stop is the Senate, where we anticipate quick action one way or another. We’ll have a more detailed explainer on 911 SAVES’ path to passage soon, so stay tuned, and keep calling your Senators to tell them to support 911 SAVES!
Click here to watch Representative Torres' House-floor remarks in support of 911 SAVES.
08.05.19 | (5-day course) | Center Manager Certification Program (CMCP) | Huntington Beach, CA | Register
08.05.19 | (3-day course) | Center Training Officer Program (CTO) | Vicksburg, MS | Register
08.19.19 | Advanced Police Dispatching | Wheaton, IL | Register
08.21.19 | Tactical Dispatch for the Telecommunicator | Cromwell, CT | Register
08.23.19 | Recruit, Hire, Retain, & Promote for Success | Memphis, TN | Register
08.28.19 | Leadership in the 9-1-1 Center | Campbellsville, KY | Register
Check out the NENA Education Calendar to see additional upcoming classes!
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The NENA Information Document for GIS Data Stewardship for Next Generation 9‑1‑1 assists GIS and PSAP personnel in understanding and adopting best practices related to managing specific GIS datasets in support of NG9-1-1 deployments.
Only substantive edits from the initial public review are open for comment at this time and those edits are indicated by yellow highlighted text. You may both download this document for review and submit your comments here.
All comments are due by 11:59PM Eastern on August 9, 2019. Contact the NENA Committee Resource Manager with any questions or concerns.
The NENA Standard for 9-1-1 Call Processing standardizes the method of call handling across jurisdictional boundaries, provides consistency in the processing of emergency and non‑emergency calls, and improves service to the public.
Only substantive edits from the initial public review are open for comment at this time and those edits are indicated by yellow highlighted text. You may both download this document for review and submit your comments here.
All comments are due by 11:59PM Eastern on August 25, 2019. Contact the NENA Committee Resource Manager with any questions or concerns.
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NENA has established a new Wellness Committee tasked with not only identifying health and wellness issues affecting 9-1-1 professionals, but also developing (or revising) standards and best practices related to the identified issues. The focus of the committee is to provide resources that will promote and aid in the improvement of the physical and mental wellbeing of 9-1-1 professionals in both the public and private sectors.
NENA seeks volunteers who have an interest and a passion for this topic to serve on the Wellness Committee (and its subsequent working groups), to serve either as as work group leaders or as subject matter experts.
Click here to sign up for this exciting new opportunity.