Call-Processing Standard Available for 2nd Public Review
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The NENA Standard for 9-1-1 Call Processing standardizes the method of call handling across jurisdictional boundaries, provides consistency in the processing of emergency and non‑emergency calls, and improves service to the public.
Only substantive edits from the initial public review are open for comment at this time and those edits are indicated by yellow highlighted text. You may both download this document for review and submit your comments here.
All comments are due by 11:59PM Eastern on August 25, 2019. Contact the NENA Committee Resource Manager with any questions or concerns.
